[PS4] NA - Bluescreened twice in 5 minutes

Grimm_Cortex

On xbox EU serveur (with xbox serie X)

Issue happens in Cyrodill but also in PVE, I test this morning not every times but very often when I use power slam me and my group was kick of the game return to home on Xbox.

Not sure it's the same issue but still seam related ...

MEBengalsFan2001

I'm having issues as well.

I am on the NA PSN Server on a PS5 running the game in PS5 performance mode.

Most recently the issues of getting kicked off the server occurs when I'm near, using or hit by siege equipment in Cyrodiil.

I also get kicked when fixing/editing champion points, crafting, zoning, or looking at items in guild trader.

Local questing in the same zone I seem fine but I haven't stayed in one zone for more than 20 minutes, so there could still be issues there I just haven't experienced.

ZOS_Kevin

Hi Everyone,

We have an update regarding the blue screen issues console players are having in Cryodiil, IC and BG. We last noted that we have identified the issue and working on a fix. We can now confirm that a fix is complete, has passed certification, and will be included in Wednesday's incremental patch.

Thank you all for the continued patience.

gp1680

ZOS_Kevin wrote: »

Hi Everyone,

We have an update regarding the blue screen issues console players are having in Cryodiil, IC and BG. We last noted that we have identified the issue and working on a fix. We can now confirm that a fix is complete, has passed certification, and will be included in Wednesday's incremental patch.

Thank you all for the continued patience.

It’s a Christmas miracle!!!! 🎄🎄🎅🎅

dotme

gp1680 wrote: »

ZOS_Kevin wrote: »

Hi Everyone,

We have an update regarding the blue screen issues console players are having in Cryodiil, IC and BG. We last noted that we have identified the issue and working on a fix. We can now confirm that a fix is complete, has passed certification, and will be included in Wednesday's incremental patch.

Thank you all for the continued patience.

It’s a Christmas miracle!!!! 🎄🎄🎅🎅

It kinda is... I can't remember the last time ZOS turned a console problem around this quickly. You could knock me over with a feather...

Dolphinsgal

ZOS_Kevin wrote: »

Hi Everyone,

We have an update regarding the blue screen issues console players are having in Cryodiil, IC and BG. We last noted that we have identified the issue and working on a fix. We can now confirm that a fix is complete, has passed certification, and will be included in Wednesday's incremental patch.

Thank you all for the continued patience.

Thank you for the update, this is very much welcomed news, and will save a number of pvp players from leaving the game completely. (I've heard numerous times from many pvper's that if a fix isn't fast coming they'd leave the game entirely and not come back.)

Deedleqwerty

ZOS_Kevin wrote: »

Hi Everyone,

We have an update regarding the blue screen issues console players are having in Cryodiil, IC and BG. We last noted that we have identified the issue and working on a fix. We can now confirm that a fix is complete, has passed certification, and will be included in Wednesday's incremental patch.

Thank you all for the continued patience.

Thank you for the update and good news.

Happy holidays!

atherusmora

ZOS_Kevin wrote: »

Hi All. We are investigating the issue now. However, given the time of day, we most likely won't have any answers today. At first glance, it seems like the issue is specific to Cyrodiil. So in the meantime, we ask that if you encounter this issue outside of Cyrodiil, please let us know. Please include your megaserver as others have done previously. That will give the teams more information as they investigate.

Thank you for letting us know about the issue and your continued patience as we investigate.

Do issues in Cyrodiil affect regions outside of Cyrodiil? I’ve been experiencing this in various zones including Cyrodiil, and BGs.

PS4 NA Server.

NerfSeige

PS/NA: none so far, gods be praised!

ZOS_Kevin

Hi All! The incremental is now live! The fix to the blue screen/ crashing issues should now be available to everyone on console.

TequilaFire

Sad to say I just got a bluescreen in Eastmarch, but I believe that it was a related to a different bug as I was looking at my Champion points when I bluescreened. So far friends seem to indicate that Cyro is fixed, going to jump in now.
Thank you for all your efforts @ZOS_Kevin and team.

ZOS_Kevin

Hey @TequilaFire, could you put in a big report and then send the ticket number? We can take that to the dev team to address. Thanks for highlighting that issue.

TequilaFire

ZOS_Kevin wrote: »

Hey @TequilaFire, could you put in a big report and then send the ticket number? We can take that to the dev team to address. Thanks for highlighting that issue.

Put in the report REF # 211222-002451 on PS4
Waiting on Ticket response.
For what it's worth this bug has been around since last time CP was changed.
Thank you

Sorry to always seem to cause trouble.

ZOS_Kevin

Thanks for submitting the ticket, @TequilaFire! And you aren't making trouble! Thanks for getting everything in so fast.

katanagirl1

I haven’t been to Cyro yet today, with all the event stuff going on, but I hear things are working properly again and am eagerly anticipating some glorious PvP battles later today!

Thanks everyone at ZOS for getting the debugging, coding, and testing out in time for a pre-Christmas patch!

Happy Holidays everyone!