Hi @BuzzLightYear. Have you put in a ticket for this? If so, could you pass along the ticket number and we can check to see if the right team has it? If there is any additional information you could provide, like what you are playing on and where (i.e.PC-NA) that would be helpful. Thank you.
Hi @BuzzLightYear. Have you put in a ticket for this? If so, could you pass along the ticket number and we can check to see if the right team has it? If there is any additional information you could provide, like what you are playing on and where (i.e.PC-NA) that would be helpful. Thank you.
PC specs are critical to answering this, which is why such threads are so much more suited to the Technical Support forum. Every new patch in every MMORPG I've played since 1998 has tested to the full the system specs and many a time those borderline machines that ran a game before a patch fell over afterwards. Add in extra unnecessary complications like Steam and you have the perfect storm.
I hope you've resolved the problem, but if not then giving full system specs would be the way to go.