We are currently investigating issues some players are having on the megaservers. We will update as new information becomes available.
We are currently investigating issues some players are having with the ESO Store and Account System. We will update as new information becomes available.
In response to the ongoing issue, the North American and European megaservers are currently unavailable while we perform maintenance.
https://forums.elderscrollsonline.com/en/discussion/comment/8235739/
In response to the ongoing issue, the ESO Store and Account System have been taken offline for maintenance.

Can't launch game. "Patch required, please download and install" error - but no patch is available?

JayKwellen
JayKwellen
✭✭✭✭✭
So here's a new one.

Just turned on my Xbox and tried to start eso and got that error message.

I noticed it patching when my Xbox first started but then it was done after a few seconds, except now the game won't start and I keep getting that error message. Xbox is telling me there's nothing that needs updating and no updates available.

So uh, anyone have any idea what's going on?
Edited by JayKwellen on December 5, 2020 12:09AM
Xbox NA - JaeKwellen
AD PvP
Trying to main a magcro. This is awful.
  • Gigglez
    Gigglez
    ✭✭
    Ditto
  • MurderMostFoul
    MurderMostFoul
    ✭✭✭✭✭
    Same, busted

    Edit: Xbox series X, NA server

    @ZOS_GinaBruno
    Edited by MurderMostFoul on December 4, 2020 11:54PM
    “There is nothing either good or bad, but thinking makes it so.”
  • JayKwellen
    JayKwellen
    ✭✭✭✭✭
    Gigglez wrote: »
    Ditto

    Least it's not just me! Comforting, in a sad sort of way.
    Xbox NA - JaeKwellen
    AD PvP
    Trying to main a magcro. This is awful.
  • figueroa
    figueroa
    ✭✭
    Same, crashed in vCoS and game prompted an 860mb update upon restarting. Now I can’t even play. Zos is unbelievable.
    Edited by figueroa on December 4, 2020 11:54PM
  • ANGEL_BtVS
    ANGEL_BtVS
    ✭✭✭✭
    same issue...
  • MurderMostFoul
    MurderMostFoul
    ✭✭✭✭✭
    Well, hopefully this doesn't ruin my opportunity to play ESO on Friday night.
    “There is nothing either good or bad, but thinking makes it so.”
  • akdave0
    akdave0
    ✭✭✭✭
    What in the hell are you people doing?
  • MurderMostFoul
    MurderMostFoul
    ✭✭✭✭✭
    JayKwellen wrote: »
    So here's a new one.

    Just turned on my Xbox and tried to start eso and got that error message.

    I noticed it patching when my Xbox first started but then it was done after a few seconds, except now the game won't start and I keep getting that error message. Xbox is telling me there's nothing that needs updating and no updates available.

    So uh, anyone have any idea what's going on?

    OP, can you change the title of your post to add "can't play" or something like that so the core of the issue is more obvious.
    “There is nothing either good or bad, but thinking makes it so.”
  • Tabatha
    Tabatha
    ✭✭✭
    Holy Crud, I was thinking cool ZOS is fixing the game. Nope broke it more.

    XBox NA cant log in patch required error message. My patch is complete and I restarted the Xbox, still a no go.

    Same for my Alt account and my man - also on Xbox NA
  • Dalsinthus
    Dalsinthus
    ✭✭✭✭✭
    Same here. Unable to get into the game.
  • Mik195
    Mik195
    ✭✭✭✭✭
    Me too. And I tried a full restart of the console, checked for updates and then tried the game. Still not working.

    Also tried deleting saved data...no joy.
    Edited by Mik195 on December 5, 2020 12:04AM
  • ImGentner
    ImGentner
    Game crashed, game updated, now cant play. Whatever that 800mb update is the problem. Was playing fine all day
  • lightsidejedi
    lightsidejedi
    ✭✭✭
    Same here :'(
  • shalalaA7X
    shalalaA7X
    ✭✭✭
    Mine required update and had a 835 mb update. Idk Xbox na
  • shalalaA7X
    shalalaA7X
    ✭✭✭
    Then after downloaded that 835 mb have the patch required please download
  • akdave0
    akdave0
    ✭✭✭✭
    You should really be trying this kind of bs at 3am, not prime time Friday. At least come in here and say some junk @ZOS_GinaBruno
  • figueroa
    figueroa
    ✭✭
    They better be compensating heavily in the near future for this abysmal performance which has now progressively worsened since Markarth dropped.
  • MurderMostFoul
    MurderMostFoul
    ✭✭✭✭✭
    akdave0 wrote: »
    You should really be trying this kind of bs at 3am, not prime time Friday. At least come in here and say some junk @ZOS_GinaBruno

    This literally just broke, at least there is now a banner acknowledging it on the forums.
    “There is nothing either good or bad, but thinking makes it so.”
  • alcoraptor
    alcoraptor
    ✭✭✭
    Same here, xbox EU.
    Crashed in a dungeon, tried to restart the game and it required a 860mb patch.
    After the patch finished, game starts to initial screen but then won't go to the login screen with "Patch Required"

    Well done, ZOS
    @ZOS_GinaBruno please get this sorted!
    Praise Vivec! You were there to stop Alexandra Conele from capturing the coral heart!
  • akdave0
    akdave0
    ✭✭✭✭
    akdave0 wrote: »
    You should really be trying this kind of bs at 3am, not prime time Friday. At least come in here and say some junk @ZOS_GinaBruno

    This literally just broke, at least there is now a banner acknowledging it on the forums.
    No, this broke after Morrowind, you’re just getting used to constant broken game.

  • JayKwellen
    JayKwellen
    ✭✭✭✭✭
    Seems I'm not alone lol. My partner also just turned on his Xbox and immediately got the same error message.
    Xbox NA - JaeKwellen
    AD PvP
    Trying to main a magcro. This is awful.
  • Dalsinthus
    Dalsinthus
    ✭✭✭✭✭
    They’ve acknowledged the issue on Twitter:
  • Kurat
    Kurat
    ✭✭✭✭✭
    ✭✭
    Lmao
  • Sandman929
    Sandman929
    ✭✭✭✭✭
    ✭✭✭✭✭
    They were just 835 Mb away from breaking it completely
  • Rynd33
    Rynd33
    ✭✭✭
    Just finished downloading the patch and am getting the patch required error. What really infuriates me is the loss of time and opportunity. I have three kids and rarely have more than an hour or two to play. My family is doing an online event tonight and for the first time all year I have the whole night to myself to play eso and this happens. How do they compensate me for that? This is time I can't get back.
  • Growlspirit
    Growlspirit
    ✭✭
    Same here, what is going on...
  • Growlspirit
    Growlspirit
    ✭✭
    Same here
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Thanks everyone, we're actively investigating now and will let you know when we have some information.
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • Gigglez
    Gigglez
    ✭✭
    Must be some crazy Golden Vendor sch1t to crash the game
  • Funhammy
    Funhammy
    ✭✭✭
    Probably just busted a circuit on a server.
Sign In or Register to comment.