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Falling through the void in the Reach during last encounter

praelian
praelian
Hello,

I have submitted a help ticket (201103-002720), but since I don't have an account on the support system, I have submitted the ticket through the password reset in accordance with the ticket 200905-005025.

I'm currently falling through the void in the reach. I'm on the quest fighting Lady Belain when I was teleported and bugged. The /stuck command does not work since I'm falling and not on the ground. I have tried restarting but it still has me falling when I log back in. Please have someone move my character back to a safe location since I can't do it myself.

I would also like to complain about not having an account in the support system. I have gone through many iterations with help, who have raised it to the next level, only to go nowhere.

Thank you,
  • praelian
    praelian
    Turns out I can recall while falling! I was able to escape the void! Please disregard ticket: 201103-002720.
  • Taleof2Cities
    Taleof2Cities
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    It was reported in the PTS testing, @praelian ... and indeed I had the same issue last night.

    Was able to complete the fight, though, after a couple of recalls and returning to the area.

    Hopefully it's higher on the devs list now since it's part of the zone main quest.
  • praelian
    praelian
    @Taleof2Cities , that's amazing that it was reported and still went to live. It's a pretty nasty bug to have in a game's quest line.
  • ZOS_Bill
    ZOS_Bill
    admin
    This was a known issue documented in our list of PC issues here. A hotfix was released today to help resolve this issue.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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