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Why is there no compensation?
Winstonshead
✭✭✭
Once a month or more, players can't log in to the game for almost a day.
And many people pay for subscriptions.
Why is there no compensation?
People pay for a service that they don't get, which is called fraud in any country.
And many people pay for subscriptions.
Why is there no compensation?
People pay for a service that they don't get, which is called fraud in any country.
EU: Winstonshead
MD-ESO [RU]
MD-ESO [RU]
20
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They make their own rules. The law doesnt apply to zenimax online studios. I agree, it is fraud.Edited by bigdavid11b16_ESO on July 27, 2020 8:28PM16 -
Nairinhe✭✭✭✭✭
✭✭✭One day of ESO+ is a tiny amount of money.
Tickets on the other hand...
And that would be just, I don't know, common courtesy, to offer community something as apology9 -
VaranisArano✭✭✭✭✭
✭✭✭✭✭bigdavid11b16_ESO wrote: »They make their own rules. The law doesnt apply to zenimax online studios. I agree, it is fraud.
Good luck getting a court to agree with your interpretation as applied to video game maintainance.8 -
Danikat✭✭✭✭✭
✭✭✭✭✭Because ZOS gets to make the rules. There's something in the EULA we have to agree to that basically says they make absolutely no promises the servers will be online or that the game will be functional at any time and you're paying for it at your own risk.
Having done that they probably don't consider it worth the hassle to work out who should get compensation. Especially since when they've done events requiring players to log in to get a reward it usually takes them a week or two to work out who qualifies. If they did that with compensation for down-time it would be a constant process.PC EU player | She/her/hers | PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!
"Remember in this game we call life that no one said it's fair"4 -
skooma_dealer✭✭✭Tomorrow (hopefully) you will be just happy that this bloody game runs. Until people mass cancel subs and refuse to spend cash in crown shop, nothing will change. This is how things work.
9 -
essi2✭✭✭✭✭
✭✭Are you new? They never compensate for downtime and the ToS specifically says they will never compensate."The Heritance are racists yes? Idiots. But dangerous, destabilizing racist idiots." - Razum-dar
"Wood Elves aren't made of wood, Sea Elves aren't made of water. M'aiq still wonders about High Elves" - M'aiq the Liar
** Leyawiin Layabouts (PC-EU) - Leyawiin Layabouts (PC-NA) **
*** https://www.youtube.com/@essi2 - https://www.twitch.tv/essi2 ***5 -
VaranisArano✭✭✭✭✭
✭✭✭✭✭One day of ESO+ is a tiny amount of money.
Tickets on the other hand...
And that would be just, I don't know, common courtesy, to offer community something as apology
50 cents for ESO+.
Roughly $8 for 750 crowns for the 3 event tickets. Though ZOS has been reasonable about extending events when needed.4 -
The Uninvited✭✭✭✭✭
✭Imagine ZOS being a restaurant, where you eat every day of the month and pay for it in advance to do so.
Except for a couple of times during that same month when you can't, even though you have payed for it.
Customer: Hey, here we are again. Got our table ready?
ZOS: We have a bit of a problem, all of our chefs have died. But don't worry, we are trying to get some new ones here as soon as possible.
Customer: Okay, we'll just wait until they get here.
ZOS: The new chefs have arrived! But apparently, they don't know how to cook and all tables are full already with waiting customers.
Customer: Yeah, but we pay every month to have a guaranteed dinner. Why didn't you just upgrade the restaurant to a larger location with more chefs?
ZOS: We could have, but it worked before and we thought it would still be sufficient.
Customer: Could we at least get out money back? Or our "free" daily icecream we usually get for being here every day?
ZOS: I'm afraid that's out of the queston.
Now, how long would you keep going back to this restaurant?Pandora's Promise (rip) | LND | Pactriotic | IKnowWhatUDidLastWinter's | The Uninvited |
Ride the paranoia | All life is pain | Only the grave is real14 -
Dovakhan✭✭✭The Uninvited wrote: »Now, how long would you keep going back to this restaurant?
Till there are others, more interesting ones.
Unfortunately, the gaming industry nowadays is everything but interesting.
Edited by Dovakhan on July 27, 2020 8:42PM1 -
Jaraal✭✭✭✭✭
✭✭✭✭✭Gonna be three tickets short of getting what you need? No problem, we have them right here in the crown store for you to buy.2 -
amapola76✭✭✭✭✭
✭The Uninvited wrote: »Imagine ZOS being a restaurant, where you eat every day of the month and pay for it in advance to do so.
Except for a couple of times during that same month when you can't, even though you have payed for it.
Customer: Hey, here we are again. Got our table ready?
ZOS: We have a bit of a problem, all of our chefs have died. But don't worry, we are trying to get some new ones here as soon as possible.
Customer: Okay, we'll just wait until they get here.
ZOS: The new chefs have arrived! But apparently, they don't know how to cook and all tables are full already with waiting customers.
Customer: Yeah, but we pay every month to have a guaranteed dinner. Why didn't you just upgrade the restaurant to a larger location with more chefs?
ZOS: We could have, but it worked before and we thought it would still be sufficient.
Customer: Could we at least get out money back? Or our "free" daily icecream we usually get for being here every day?
ZOS: I'm afraid that's out of the queston.
Now, how long would you keep going back to this restaurant?
I mean, if it were an all-you-can eat buffet, open 24-7, and I only paid $12 a month to eat as much as I wanted whenever I wanted, and I enjoyed most of the food... and it randomly closed 1-3 days a month for unexpected repairs? Yeah, I don't know, I'd probably keep going back, even if I were annoyed.Edited by amapola76 on July 27, 2020 8:45PM15 -
Silaf✭✭✭✭✭I'm an eso+ member. Why i have to pay for today? I would understend an ecception but this is a reoccurring problem.1 -
zaria✭✭✭✭✭
✭✭✭✭✭It will be an sort of compensation.
AOE will stop working because skooma khajiit guess , avoid it one of my posts was stricken because of it.
https://forums.elderscrollsonline.com/en/discussion/539136/update-on-cyrodiil-performance-upcoming-aoe-tests#latest
Yes it will just make stuff much worse but its an compensation,Grinding just make you go in circles.
Asking ZoS for nerfs is as stupid as asking for close air support from the death star.0 -
jircris11✭✭✭✭✭
✭Winstonshead wrote: »Once a month or more, players can't log in to the game for almost a day.
And many people pay for subscriptions.
Why is there no compensation?
People pay for a service that they don't get, which is called fraud in any country.
Because they are covered by their tos. It states that they do not guarantee access to the game at all time. Not to mention last time they gave something players got greedy and wanted more. Honestly I have seen SUBSCRIPTION based games go down for 3+ days.IGN: Ki'rah
Khajiit/Vampire
DC/AD faction/NA server.
RPer5 -
Gorreck✭✭✭VaranisArano wrote: »bigdavid11b16_ESO wrote: »They make their own rules. The law doesnt apply to zenimax online studios. I agree, it is fraud.
Good luck getting a court to agree with your interpretation as applied to video game maintainance.
The thing is when it comes to an event with tickets, "legal" shouldn't even come into it.
If they basically take away and entire days playtime due to issue nothing to do with the player it is just good PR to either extend the event by a day or give a days "free" tickets.0 -
VaranisArano✭✭✭✭✭
✭✭✭✭✭VaranisArano wrote: »bigdavid11b16_ESO wrote: »They make their own rules. The law doesnt apply to zenimax online studios. I agree, it is fraud.
Good luck getting a court to agree with your interpretation as applied to video game maintainance.
The thing is when it comes to an event with tickets, "legal" shouldn't even come into it.
If they basically take away and entire days playtime due to issue nothing to do with the player it is just good PR to either extend the event by a day or give a days "free" tickets.
They often do extend the event. They just usually wait until after the issues are ironed out to discuss it. We're still in the weeds by the looks of things.1 -
Daemons_Bane✭✭✭✭✭
✭✭10 days ago, we got a free gift from them, thanking us for our patience.. Is that not enough for you?2 -
Miloscpolski✭✭✭VaranisArano wrote: »bigdavid11b16_ESO wrote: »They make their own rules. The law doesnt apply to zenimax online studios. I agree, it is fraud.
Good luck getting a court to agree with your interpretation as applied to video game maintainance.
And before you talk nonsense, think with your head, why would he go to court? Or can you just scribble the text rashly?0 -
ToxicOutrage✭✭✭Why do you people care about these tickets? They literally recycle indriks because they cannot be bothered to put any effort into a mount that doesnt need to be bought with money. Their compensation should be more significant2
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VaranisArano✭✭✭✭✭
✭✭✭✭✭Miloscpolski wrote: »VaranisArano wrote: »bigdavid11b16_ESO wrote: »They make their own rules. The law doesnt apply to zenimax online studios. I agree, it is fraud.
Good luck getting a court to agree with your interpretation as applied to video game maintainance.
And before you talk nonsense, think with your head, why would he go to court? Or can you just scribble the text rashly?
How else do you think he's going to enforce his knowledge of the law and fraud? ZOS doesn't listen to armchair lawyers on the internet. Nor do they really care if its *morally* fraud as long as they are covered legally, which they are.0 -
FatherDelve✭✭✭Vote with your wallet. I have unsubscribed.
Your wallet aka subscription wont matter. Just to give a little insight, the smaller Crown Discord we are on sold in the first week of Nightfall Crates 4500 Crates, the Crate Addon Tracker tracked in the first Month 21.000 Sold Crates.
Guess how much a few hundred less subscribers are.1
