I don't know, what do Casinos tell a customer who has paid $1000 on gambling and didn't receive the jackpot that he/she wanted?Sargesgaming wrote: »@ZOS_GinaBruno What would you tell a customer who has paid close to $1000 on crown crates and did not recieve the item that he/she wanted? Might be a better way to do business and keep loyal customers wouldnt you say?
I don't know, what do Casinos tell a customer who has paid $1000 on gambling and didn't receive the jackpot that he/she wanted?Sargesgaming wrote: »@ZOS_GinaBruno What would you tell a customer who has paid close to $1000 on crown crates and did not recieve the item that he/she wanted? Might be a better way to do business and keep loyal customers wouldnt you say?
ZaroktheImmortal wrote: »Well crap that's a lot of money for a mount. Not sure I would have but at least you got what you wanted.
Anotherone773 wrote: »Life. You know the drop rate for any radiant apex is ~ 0.25% right? And a specific one is ~ 0.08% . That means you would have odds of 1 in 6,875 crates to get the radiant apex you wanted. Your odds to get any Radiant Apex is about 1 in 2200 crates. So you actually beat the odds. Congratulations!.
Of course because your chances are only 0.08%, you could open 60,000 crates and not get the radiant apex you wanted. Or you could get it on the first crate.
Sargesgaming wrote: »Anotherone773 wrote: »Life. You know the drop rate for any radiant apex is ~ 0.25% right? And a specific one is ~ 0.08% . That means you would have odds of 1 in 6,875 crates to get the radiant apex you wanted. Your odds to get any Radiant Apex is about 1 in 2200 crates. So you actually beat the odds. Congratulations!.
Of course because your chances are only 0.08%, you could open 60,000 crates and not get the radiant apex you wanted. Or you could get it on the first crate.
Also as I said I opened 155000 therefore your math is wrong here
Sargesgaming wrote: »@ZOS_GinaBruno What would you tell a customer who has paid close to $1000 on crown crates and did not recieve the item that he/she wanted? Might be a better way to do business and keep loyal customers wouldnt you say?
Sargesgaming wrote: »Anotherone773 wrote: »Life. You know the drop rate for any radiant apex is ~ 0.25% right? And a specific one is ~ 0.08% . That means you would have odds of 1 in 6,875 crates to get the radiant apex you wanted. Your odds to get any Radiant Apex is about 1 in 2200 crates. So you actually beat the odds. Congratulations!.
Of course because your chances are only 0.08%, you could open 60,000 crates and not get the radiant apex you wanted. Or you could get it on the first crate.
Also as I said I opened 155000 therefore your math is wrong here
You said you 155000 crowns worth of crates in your original post, which is 465 crates. They are talking about an actual 60,000 crates. Either way, I can't even imagine the amount of time it would take to open so many crates...
Sargesgaming wrote: »Anotherone773 wrote: »Life. You know the drop rate for any radiant apex is ~ 0.25% right? And a specific one is ~ 0.08% . That means you would have odds of 1 in 6,875 crates to get the radiant apex you wanted. Your odds to get any Radiant Apex is about 1 in 2200 crates. So you actually beat the odds. Congratulations!.
Of course because your chances are only 0.08%, you could open 60,000 crates and not get the radiant apex you wanted. Or you could get it on the first crate.
Also as I said I opened 155000 therefore your math is wrong here
Sargesgaming wrote: »155000 crowns on crown crates and got 1 radiant mount! Best RNG this side of the Mississippi!
Except that's not how RNG or the Crown Crates work. No amount of money should give you the Mounts, or anything, off the bat, be it a hundred dollars, a thousand dollars, or a million dollars, when it comes to the Crates. RNG = Random Number Generator, aka it's random what you get, and that random number isn't at all swayed or influenced by how much money you spend. It's an RNG chance at any given item per Crate, so it's not cumulative either. The things you wanted aren't guaranteed after x number of Crates or y amount of dollars.Sargesgaming wrote: »Sargesgaming wrote: »Anotherone773 wrote: »Life. You know the drop rate for any radiant apex is ~ 0.25% right? And a specific one is ~ 0.08% . That means you would have odds of 1 in 6,875 crates to get the radiant apex you wanted. Your odds to get any Radiant Apex is about 1 in 2200 crates. So you actually beat the odds. Congratulations!.
Of course because your chances are only 0.08%, you could open 60,000 crates and not get the radiant apex you wanted. Or you could get it on the first crate.
Also as I said I opened 155000 therefore your math is wrong here
You said you 155000 crowns worth of crates in your original post, which is 465 crates. They are talking about an actual 60,000 crates. Either way, I can't even imagine the amount of time it would take to open so many crates...
It took a while lol, but still for $1000 I should have been given the mounts right off the bat haha
Except that's not how RNG or the Crown Crates work. No amount of money should give you the Mounts, or anything, off the bat, be it a hundred dollars, a thousand dollars, or a million dollars, when it comes to the Crates. RNG = Random Number Generator, aka it's random what you get, and that random number isn't at all swayed or influenced by how much money you spend. It's an RNG chance at any given item per Crate, so it's not cumulative either. The things you wanted aren't guaranteed after x number of Crates or y amount of dollars.Sargesgaming wrote: »Sargesgaming wrote: »Anotherone773 wrote: »Life. You know the drop rate for any radiant apex is ~ 0.25% right? And a specific one is ~ 0.08% . That means you would have odds of 1 in 6,875 crates to get the radiant apex you wanted. Your odds to get any Radiant Apex is about 1 in 2200 crates. So you actually beat the odds. Congratulations!.
Of course because your chances are only 0.08%, you could open 60,000 crates and not get the radiant apex you wanted. Or you could get it on the first crate.
Also as I said I opened 155000 therefore your math is wrong here
You said you 155000 crowns worth of crates in your original post, which is 465 crates. They are talking about an actual 60,000 crates. Either way, I can't even imagine the amount of time it would take to open so many crates...
It took a while lol, but still for $1000 I should have been given the mounts right off the bat haha
The simple fact is you chose to spend 1k dollars on chance. No one working at ZOS is going to give you any kind of official statement about what you chose to do. You went into it expecting and wanting something that you were never guaranteed to get, that's on no one but you, and no one but you needs to answer for it. The only person that can be held accountable for that decision is you.
Now I will readily admit that everything in the Crown Crates should be available to buy straight out with Crowns, so people who want specific things can just buy them outright, even if they're grossly expensive (like a lot of the Houses that have been released and are 100 bucks). I and a bunch of other people would be happy to see the Crown Crates get booted and just have everything available to buy directly. You can't tell me ZOS wouldn't still make money hand over fist with that system, it's just the Crown Crates make them more money, and unfortunately, a lot of things come down to the capital in the world.
Edit to add I've only opened maybe a couple hundred Crates since they were introduced, not including the free ones they used to give away like candy. Out of all of them I've gotten one Apex Mount, the Dragonscale Barded Camel. I obviously don't know how many Crates you've opened altogether, but if you've opened the equivalent of roughly 450 Crates from just this season for the Radiants...honestly that's only maybe about 200 more than I've opened, and the Radiant Apex Mounts are, afaik, much much rarer than the normal Apex Mounts. It's just a matter of luck not being on your side.
Ectheliontnacil wrote: »Well I once heard about someone spending over 1k on crown crates and after not getting any radiants they contacted support and were hiven a mount of their choice.
Since your situation is somewhat similar I suggest you submit a ticket and be super super nice about it. It might not work but it's worth a shot.
Nemesis7884 wrote: »are radiants excluded from the pool once you got them or could you get double?
You have described the crates working exactly as intended and then suggested that you want to see an extra outcome...
The function of crates is not to provide an avenue for you to get shiny things. That could be done either in game, or through direct crown store purchase. The function of crates is this, and only this, to get players to spend as much money as possible for the chance to get shiny things.
Whether you get anything or not is only of interest to ZOS in terms of whether the outcome causes you to stop spending.
If you spend $500 and get the things you want? Irrelevant.
If you spend $500 and don't get the things you want? Also irrelevant.
What is important, is the $500.
Any game company using lootboxes can, and will, make the odds as bad as they possibly can get away with while still encouraging you to spend more.
This is not a fair system, it was never intended to be a fair system.
The idea that anyone would support the system, and the complain about the outcome boggles my mind.
Grianasteri wrote: »Gambling mechanics in computer games needs to end.
To anyone saying, just don't buy them, you are totally missing the point, or points actually. Gambling in computer games is wrong, why would your answer be just don't use them, instead of remove them?
People have to understand how human psychology works, its not an answer to just say don't use them, that isn't how psychology works for some people. Different people react to and engage with coercion and marketing/advertising differently, sadly a lot of people cant help themselves. Add to this compunctions to collect, to have the best this or that, to show off in peer pressured environments etc.
This is very much an issue of ethics and fairness.
That said, if all gambling mechanics were, say, one quarter of the price, the issue would not be so pronounced, but the Crown store items are for the most part drastically over priced. I mean, 3k for a mount? Seriously, 3k for some pixes. No, its shameful that any computer game company thinks that is ok, never even mind the gambling mechanics also present.
Rant ends.
Sargesgaming wrote: »You have described the crates working exactly as intended and then suggested that you want to see an extra outcome...
The function of crates is not to provide an avenue for you to get shiny things. That could be done either in game, or through direct crown store purchase. The function of crates is this, and only this, to get players to spend as much money as possible for the chance to get shiny things.
Whether you get anything or not is only of interest to ZOS in terms of whether the outcome causes you to stop spending.
If you spend $500 and get the things you want? Irrelevant.
If you spend $500 and don't get the things you want? Also irrelevant.
What is important, is the $500.
Any game company using lootboxes can, and will, make the odds as bad as they possibly can get away with while still encouraging you to spend more.
This is not a fair system, it was never intended to be a fair system.
The idea that anyone would support the system, and the complain about the outcome boggles my mind.
Never complained but thanks for forcing those words, yet another person jumping to that conclusion, its merely a discussion on a topic. The fact that so many people read into and between the lines and insert their own agenda into a topic litteraly boggles the mind. Just have a conversation about things, just because it is brought up doesnt make it a complaint session, Might just be a debate.
Sargesgaming wrote: »You have described the crates working exactly as intended and then suggested that you want to see an extra outcome...
The function of crates is not to provide an avenue for you to get shiny things. That could be done either in game, or through direct crown store purchase. The function of crates is this, and only this, to get players to spend as much money as possible for the chance to get shiny things.
Whether you get anything or not is only of interest to ZOS in terms of whether the outcome causes you to stop spending.
If you spend $500 and get the things you want? Irrelevant.
If you spend $500 and don't get the things you want? Also irrelevant.
What is important, is the $500.
Any game company using lootboxes can, and will, make the odds as bad as they possibly can get away with while still encouraging you to spend more.
This is not a fair system, it was never intended to be a fair system.
The idea that anyone would support the system, and the complain about the outcome boggles my mind.
Never complained but thanks for forcing those words, yet another person jumping to that conclusion, its merely a discussion on a topic. The fact that so many people read into and between the lines and insert their own agenda into a topic litteraly boggles the mind. Just have a conversation about things, just because it is brought up doesnt make it a complaint session, Might just be a debate.
If you didn't intend to complain then I would have phrased those first two posts very differently:
- You open with a statement comparing a large amount of crowns and a small number of mounts
- You include sarcasm about the RNG
- You follow up with a statement asking ZOS to comment on the fairness
- And then complete the posts with a question as to whether they think this is the best way to retain customers
If you don't think that those things will be interpreted by others as the basis of a complaint... then you need to be suing your keyboard for libel, rather than accusing other people of putting words into your mouth.
Our responses are logical based on the words you actually wrote.
Now, if you wanted to actually make this a discussion... then of what? You posed no question to other forum-goers. For the people who don't actually live in your head what do you actually want to discuss? As a clear, succinct statement or question please...
Sargesgaming wrote: »If you havent noticed some of the things the other sane people in this post have put, it is just a discussion...if you dont want to discuss then you are welcome not to other than that, dont tell me what I am thinking or feeling as you truly have no idea.
furiouslog wrote: »Sargesgaming wrote: »If you havent noticed some of the things the other sane people in this post have put, it is just a discussion...if you dont want to discuss then you are welcome not to other than that, dont tell me what I am thinking or feeling as you truly have no idea.
Perhaps you could directly share the point of the thread? That might help. I infer dissatisfaction with your gaming experience from what you wrote, and you ask for a remedy to address that dissatisfaction. That is practically the dictionary definition of a complaint. What exactly are you trying to say if you are not complaining? I'm seriously asking.
I use my crowns from eso plus to buy 15 of the new season crates and leave it at that.
Complete waste of money.