"Waiting on Agent" for over 72hrs

ZOS_Adrikoth

Greetings @KeensFoez

Your ticket #200807-005110 is open and in the right place, but please be aware that updating your ticket multiple times will put it at the end of the line and delay the response time. With this in mind, we recommend only updating your ticket as necessary.

KeensFoez

ZOS_Adrikoth wrote: »

Greetings @KeensFoez

Your ticket #200807-005110 is open and in the right place, but please be aware that updating your ticket multiple times will put it at the end of the line and delay the response time. With this in mind, we recommend only updating your ticket as necessary.

Okay then i'll just need to wait now
Can you please check my 2nd ticket too? Reference # 200821-002491

I hope this one can be resolved more faster, Thank you

ZOS_Adrikoth

Hey there @KeensFoez

We can confirm that your latest reply to ticket #200821-002491 has been received and a support agent will reach out as soon as they can. Thank you for your patience.