Why no response yet?

DeathStalker

Am I over-reacting or is anyone else insulted they won't even respond to the feedback they are receiving to this PTS patch? I mean I get they can't respond to everything but what did they expect to hear after 50-63% damage nerfs? What happened to communication? What is the point of testing anything on the pts if they don't listen or even engage the players testing?

Casterial

Probably will hear back Tuesday or Monday.

Wheresthetea11

Their response is patch notes 5.2.1, which will come out on Monday. Besides the change to healing orbs last patch, zos doesn’t usually comment upon pts changes given feedback until the following set of notes. Frustrating? Yes.

InvictusApollo

DeathStalker wrote: »

Am I over-reacting or is anyone else insulted they won't even respond to the feedback they are receiving to this PTS patch? I mean I get they can't respond to everything but what did they expect to hear after 50-63% damage nerfs? What happened to communication? What is the point of testing anything on the pts if they don't listen or even engage the players testing?

Chill. They have work to do. They can't be at your every whim.

VaranisArano

Over-reacting. No offense, but its like this nearly every time.

hregrin

Chickf1lGay wrote: »

Their response is patch notes 5.2.1, which will come out on Monday. Besides the change to healing orbs last patch, zos doesn’t usually comment upon pts changes given feedback until the following set of notes. Frustrating? Yes.

They usually don't tweak combat balancing before the x.x.2 patch. x.x.1 is usually bug fixes and content tweaking. On top of direct feedback they usually wait for some volume of in game data before going back to combat.

SeaUnicorn

Every PTS they ignore player base and don't communicate for 2 weeks, every time we repeat over and over that communication needs to be better and that they need to address the feedback, every time they ignore...

Major_Lag

OP - by any chance, are you new here?

ZOS does not listen to PTS feedback, and they most certainly don't provide any meaningful communication.
This is the rule, not the exception.

Enjoy your DoT nerfs and sustain nerfs on Live when Dragonhold hits in a couple weeks, because the nerf train does not stop for anyone in its path.

x48rph

DeathStalker wrote: »

Am I over-reacting or is anyone else insulted they won't even respond to the feedback they are receiving to this PTS patch? I mean I get they can't respond to everything but what did they expect to hear after 50-63% damage nerfs? What happened to communication? What is the point of testing anything on the pts if they don't listen or even engage the players testing?

If you mean feedback on why they did the nerfs, they already provided it. I'm sure they already knew the majority of the vocal player base wasn't going to be happy. The fact that they did so means, they don't care/ thought it was best / want to sell more skill line and/or skyshards as people make new chars to compensate (which imo is why we keep getting such massive changes, but that's probably just me being cynical)/ or whatever their reason, they knew this would come.

If you mean feedback as in hey we're going to reverse some of this, don't hold your breath.History shows us ZOS usually never makes significant across the board changes once it hit the PTS, only small changes, tweaks , and bug fixes. They aren't going to bother to comment that "Hey, we hear you but we're not changing it" Their silence on most things speaks for itself

Ozby

I'm dreading 5.2.1, from previous history it normally only gets worse not better.

Casterial

Ozby wrote: »

I'm dreading 5.2.1, from previous history it normally only gets worse not better.

Exactly what I'm afraid of, whale and 6 yr vet here. Not afraid to finally move on if the devs screw my builds up to be unusable.

Elsonso

DeathStalker wrote: »

Am I over-reacting or is anyone else insulted they won't even respond to the feedback they are receiving to this PTS patch? I mean I get they can't respond to everything but what did they expect to hear after 50-63% damage nerfs? What happened to communication? What is the point of testing anything on the pts if they don't listen or even engage the players testing?

Monday's patch notes

Epicasballs

Like the last pts cycle when everyone was like "hey if entropy and soul trap are hitting this hard maybe make them dodgable for us medium boys in pvp." Nope. Then they nerf them by 60% and make them dodgable in u24. Missed the boat by a patch.

Canned_Apples

It's cute that you think they listen.

starkerealm

DeathStalker wrote: »

Am I over-reacting or is anyone else insulted they won't even respond to the feedback they are receiving to this PTS patch? I mean I get they can't respond to everything but what did they expect to hear after 50-63% damage nerfs? What happened to communication? What is the point of testing anything on the pts if they don't listen or even engage the players testing?

Might be because they're looking for feedback, not uninformed tantrums masquerading as feedback.

They read the boards, a lot. Doesn't mean they post. And when you get people wandering in and crying about, "well, buh, Alcast told me..." shut up. Test it yourself, and form an opinion of how it affects you. Don't just look at the numbers on the page and start screaming about how the sky is falling.

Galarthor

DeathStalker wrote: »

Am I over-reacting or is anyone else insulted they won't even respond to the feedback they are receiving to this PTS patch? I mean I get they can't respond to everything but what did they expect to hear after 50-63% damage nerfs? What happened to communication? What is the point of testing anything on the pts if they don't listen or even engage the players testing?

Yes you are overreacting. They explained the entire 50% nerf in their stream on twitch. And it's not as big of a deal as you make it. If an ability is dealing 100% too much damage, it needs a 50% nerf. It's as simpel as that. And the fact that DoTs would be overperforming was already obvious during U23 testing on PTS. 2.5 times more damage per global cooldown than direct damage attacts is as imbalanced as it gets and pretty much inexcusable.

I wish ZOS would have listen to the reasonable PTS testers during U23 and never brought those monster DoTs to live. This would have saved us all from a lot of trouble and unjust complaints from people who only read the patch notes and saw "50% reduction" and flipped out without ever considering the larger picture.

DoTs were fine prior to U23 and they still will be post U24. Hell, AoE DoTs were and probably still are BiS for single target DPS on many classes. Alcast wasn't spamming Blockade on his builds b/c it looked cool.

Vigawatt

I think a lot of the comments and criticism has been valid, but man I wouldn't want to wade in to it if I was them either. I'd try to keep us back with a fire hose until things cooled down a bit.

JAwtunes

What do you want them to say? They stated the reasons in the recent live stream and in the pts notes.

Elsonso

JAwtunes wrote: »

What do you want them to say? They stated the reasons in the recent live stream and in the pts notes.

Yup. On Monday, or more likely the Monday following that (it seems to take them 2 weeks to push to PTS) we will find out if they updated their reasons.

Gnortranermara

I hope they're busy begging to keep their jobs to some pissed off executives, working on reverting the lunacy from 5.2.0, and doing something reasonable like a 2x modifier on DOTs and a ~50% light attack nerf.

VaranisArano

SidewalkChalk5 wrote: »

I hope they're busy begging to keep their jobs to some pissed off executives, working on reverting the lunacy from 5.2.0, and doing something reasonable like a 2x modifier on DOTs and a ~50% light attack nerf.

What makes you think the executives care?

For all the histronics on the forums about "I'm unsubscribing/quitting if this goes Live", those players are a tiny portion of the playerbase which is in constant turnover all the time. Its a drop in a bucket.

Handling combat changes and "balance" is exactly what the executives have a Combat Team for. So they don't have to deal with it.

DeathStalker

Thanks to everyone for the comments. To answer 1 specific question, NO I'm not new to the forums. In fact, I have been here off and on since beta. I was just hoping they would respond as they did with the shield changes. Back then with those changes they were active and engaged with the community and made positive changes based on our feedback. While the changes they made then didn't please everyone at least they made an effort. I see no effort to engage this time.

I guess I am frustrated with the BI-polar changes every patch. I just don't know how to express just how tired of feeling such dread about every patch and how many of my toons are going to be so cataclysmically destroyed I'm going to have to completely redo a lot of how I play them. I'm just an average player. I can only get to about 20k-25k dps. So when sweeping changes keep coming patch after patch after patch how exactly do I and others who share my thoughts get across to them how tired we are of this? We complain and scream because we care and have played and loved this game for so long. The message I hear when silence is there response is clear. Quit caring because they don't care about any of this execpt the money.

Wayshuba

VaranisArano wrote: »

For all the histronics on the forums about "I'm unsubscribing/quitting if this goes Live", those players are a tiny portion of the playerbase which is in constant turnover all the time. Its a drop in a bucket.

Handling combat changes and "balance" is exactly what the executives have a Combat Team for. So they don't have to deal with it.

Very dangerous assumption to make. Similar situation happened over at SWTOR with the Galactic Command System in the 5.0 patch. Very heavy amount of uproar about during testing about how bad the system was, how much it was reversing five years of the game, and that it would be bad if it went live.

Well, it went live. And it resulted in a massive loss of players and ultimately cost the producer his job. Now they operate with a skeleton crew and spent two years walking back the disaster that was this system they were warned would have a big negative impact.

So don't always assume it is a small minority. Sometimes, it just might happen to be a warning sign you are about to make a huge mistake.

Tevalaur

Wayshuba wrote: »

show previous quotes

VaranisArano wrote: »

For all the histronics on the forums about "I'm unsubscribing/quitting if this goes Live", those players are a tiny portion of the playerbase which is in constant turnover all the time. Its a drop in a bucket.

Handling combat changes and "balance" is exactly what the executives have a Combat Team for. So they don't have to deal with it.

Very dangerous assumption to make. Similar situation happened over at SWTOR with the Galactic Command System in the 5.0 patch. Very heavy amount of uproar about during testing about how bad the system was, how much it was reversing five years of the game, and that it would be bad if it went live.

Well, it went live. And it resulted in a massive loss of players and ultimately cost the producer his job. Now they operate with a skeleton crew and spent two years walking back the disaster that was this system they were warned would have a big negative impact.

So don't always assume it is a small minority. Sometimes, it just might happen to be a warning sign you are about to make a huge mistake.

To put a finer point on it perhaps, I'm used to seeing LOTS of complaints with each PTS cycle -- but historically they've been complaining about DIFFERENT things.

This cycle it's pretty much everyone complaining the SAME complaints: "Stop the huge swings back and forth and try making smaller incremental changes because these constant swings are burning me out."

The number 2 issue seems to be the combination of the large cost increase alongside huge nerfs is overly extreme in and of itself... but still, that number 1 issue is HUGE here, I don't believe it is a minority.

edit: typo

Cadbury

Wayshuba wrote: »

show previous quotes

VaranisArano wrote: »

For all the histronics on the forums about "I'm unsubscribing/quitting if this goes Live", those players are a tiny portion of the playerbase which is in constant turnover all the time. Its a drop in a bucket.

Handling combat changes and "balance" is exactly what the executives have a Combat Team for. So they don't have to deal with it.

Very dangerous assumption to make. Similar situation happened over at SWTOR with the Galactic Command System in the 5.0 patch. Very heavy amount of uproar about during testing about how bad the system was, how much it was reversing five years of the game, and that it would be bad if it went live.

Well, it went live. And it resulted in a massive loss of players and ultimately cost the producer his job. Now they operate with a skeleton crew and spent two years walking back the disaster that was this system they were warned would have a big negative impact.

So don't always assume it is a small minority. Sometimes, it just might happen to be a warning sign you are about to make a huge mistake.

While I admire your sentiment, I feel that ZOS is too well entrenched to be driven down. Brand loyalty is a powerful drug, and ESO has plenty of willing players lining up to buy any dlc, costume, trinket, or house that the devs put out. They're pretty much too big to fail.

You can't win.

Elsonso

Cadbury wrote: »

show previous quotes

Wayshuba wrote: »

VaranisArano wrote: »

For all the histronics on the forums about "I'm unsubscribing/quitting if this goes Live", those players are a tiny portion of the playerbase which is in constant turnover all the time. Its a drop in a bucket.

Handling combat changes and "balance" is exactly what the executives have a Combat Team for. So they don't have to deal with it.

Very dangerous assumption to make. Similar situation happened over at SWTOR with the Galactic Command System in the 5.0 patch. Very heavy amount of uproar about during testing about how bad the system was, how much it was reversing five years of the game, and that it would be bad if it went live.

Well, it went live. And it resulted in a massive loss of players and ultimately cost the producer his job. Now they operate with a skeleton crew and spent two years walking back the disaster that was this system they were warned would have a big negative impact.

So don't always assume it is a small minority. Sometimes, it just might happen to be a warning sign you are about to make a huge mistake.

While I admire your sentiment, I feel that ZOS is too well entrenched to be driven down. Brand loyalty is a powerful drug, and ESO has plenty of willing players lining up to buy any dlc, costume, trinket, or house that the devs put out. They're pretty much too big to fail.

All of this is wrong.

ZOS knows that the work they are doing is the right thing to do. They have to do this work because they probably believe that it will make the combat better and the game easier to maintain going forward. If they are going to come up with new standards for the combat and gear in the game, there is going to be change. Some of that change is going to be minor, some of it large, and a lot of it unpopular with the current players. Hopefully, they will be able to pull it off and, while the game may be different, it will be right.

ZOS knows that the forum is going to have a toddler meltdown. The forum always has a toddler meltdown. It is predictable and expected any time there is change. Or, no change.

Cadbury

lordrichter wrote: »

show previous quotes

Cadbury wrote: »

Wayshuba wrote: »

VaranisArano wrote: »

For all the histronics on the forums about "I'm unsubscribing/quitting if this goes Live", those players are a tiny portion of the playerbase which is in constant turnover all the time. Its a drop in a bucket.

Handling combat changes and "balance" is exactly what the executives have a Combat Team for. So they don't have to deal with it.

Very dangerous assumption to make. Similar situation happened over at SWTOR with the Galactic Command System in the 5.0 patch. Very heavy amount of uproar about during testing about how bad the system was, how much it was reversing five years of the game, and that it would be bad if it went live.

Well, it went live. And it resulted in a massive loss of players and ultimately cost the producer his job. Now they operate with a skeleton crew and spent two years walking back the disaster that was this system they were warned would have a big negative impact.

So don't always assume it is a small minority. Sometimes, it just might happen to be a warning sign you are about to make a huge mistake.

While I admire your sentiment, I feel that ZOS is too well entrenched to be driven down. Brand loyalty is a powerful drug, and ESO has plenty of willing players lining up to buy any dlc, costume, trinket, or house that the devs put out. They're pretty much too big to fail.

All of this is wrong.

ZOS knows that the work they are doing is the right thing to do. They have to do this work because they probably believe that it will make the combat better and the game easier to maintain going forward. If they are going to come up with new standards for the combat and gear in the game, there is going to be change. Some of that change is going to be minor, some of it large, and a lot of it unpopular with the current players. Hopefully, they will be able to pull it off and, while the game may be different, it will be right.

ZOS knows that the forum is going to have a toddler meltdown. The forum always has a toddler meltdown. It is predictable and expected any time there is change. Or, no change.

armchair

I think I understand the OP and agree if they mean that well thought out intelligent posts in feedback threads created by the staff should be responded to regularly. This comes across as engagement interaction transparency. Any post that highlights a broken skill, set , bug issue with content etc and has supporting video evidence as to how they discovered these things deserves a reply. Even if that reply is nothing more then a thanks for bringing this to light and we'll look into it.If the staff actually cared about the game and the community they would find time to interact with them even if that meant eating lunch at the screen or going through posts during time off. Waiting for the next set of patch notes to come out in a week or two just feels like ZOS talking at us rather then with us.

Note that I personally don't feel that the ZOS staff are actually part of the community. 90% of interaction from staff on the forums is moderation only and in 4 years of game play in ESO I've never once saw a single staff member in game anywhere or ever heard another player seeing one.

Juhasow

DeathStalker wrote: »

Am I over-reacting or is anyone else insulted they won't even respond to the feedback they are receiving to this PTS patch? I mean I get they can't respond to everything but what did they expect to hear after 50-63% damage nerfs? What happened to communication? What is the point of testing anything on the pts if they don't listen or even engage the players testing?

Actually this time there was communication. They did live stream where they explained why this change to DoTs happened and what was their goal behind that. If You want to know their response go and watch that stream. And I think explaining their point of view once is enough they dont have to come here every day now and repeat what they already said.

As for how this change wil play out they need to collect the feedback now and I mean actual feedback based on multiple tests and runs on PTS not emotionally driven posts on forum. We can discuss here how we feel about the changes but If You want to be listened by devs make a thread after testing content extensively and provide results of Your tests.

And look I am not even defending them since I also think during last 2-3 patches they've made many contradicting and not well thought decisions. I am just saying You cant expect their response if You dont provide anything reasonable to respond to.

chetter_hummin

Pts feedback, or at least 99% of it can be summarize like this : I don't want change, I don't want to adapt and improve, revert all changes except my favorite class x skill.

This is not feedback. U didn't present a couple of cmx parses on pts or test the pvp damage. U just whine thinking u know without testing that everything is nerfed and game will collapse.

So yeah how can they respond when no feedback was provided.?!

WuffyCerulei

I believe we’ll be hearing today or early next week. They’ll be meeting the class reps I believe today or have already met them yesterday. I can’t remember what day. And they give employees weekends off. So ye.