You are wrong on several points there. Only true thing is that orc is now uberrace.brandoncoffmannub18_ESO wrote: »Third, you "rebalanced" classes but really you just changed the meta to orc from redguard and made no reason to choose anything other than high elf for mag meta end game pve; Bosmer is useless, Breton is weak, Khajiit is behind the meta with dealing less crit damage which is it's whole thing, Redguard is underperforming, Dunmer is shadowed by orc and altmer, Argonian is a gimmick with weak healing which again, kind of it's thing yet it's not compared to altmer; we gave you feedback, where is the proof you care?
I think there is a difference in caring about the feedback, and acting on it all.
They care that we give it because it gives them an idea what we do or don't like and where to take the game, but they're not going to act on everything if they think their ideas or ways are better for the game.
Best option is to just keep giving feedback about what you do/don't like and hope it sways opinion of the decision makers towards your desires.
anitajoneb17_ESO wrote: »There's a difference between listening to feedback and obeying to feedback.
There are sooo many reasons why a company doesn't / shouldn't follow their customers' "advice"...
- Because the interests at stake are antagonistic (customers : we looooove feature F, give us more of it => company "okay, let's push up the price on feature F" )
- Because the customers wishes are uneconomical (customers : give us this for freeeeee => company : if we do this we go bankrupt)
- Because customers don't know what they want or what's good for them (customers : make this easier => 2 months later : this is booooring)
- Because customers don't agree with each other, it's not an homogenous entity
- Because customers' expectations are unrealistic ("give us the moon")
etc.
I believe companies (and ZOS since it's the issue here) do listen to feedback very carefully. But what they do with it is not always what we expected (and the "not always" here is a euphemism).
brandoncoffmannub18_ESO wrote: »So they can communicate, they don't have to bend to our wishes, but at least tell us why; otherwise there is no reason to care. When so many vote on something or a forum everyone agrees except a small margin which is most likely unaffected or they are just being difficult; especially if something is quality of life or against something that breeds irrevocable frustrations; to have no feedback or to have the opposite effect, why should I believe in the company then and give my continued support, feedback, time, and ultimately money? An MMO isn't just a game, it's a community of players trying to achieve something and spread a love amongst one another; I'm not giving up like so many before.
anitajoneb17_ESO wrote: »
Communication regarding feedback and design decisions is useless, if not counter productive, most of the times. For a variety of reasons, for instance :
Example A (business reasons)
- Players : "Item/Feature X should be cheaper, you're greedy"
=> honest answer : "sorry guys, but as long as you're ready to pay that much for it (and don't pretend you don't, we have the figures, if it's not you who pay it's the guy next to you) we won't lower the price, why should we ? yes we're a company, we're greedy".
=> communicated answer : actually, none... or maybe something like "we believe it's worth the price".
Example B (people don't listen)
- Player : "add some eff' extra hardware to your megaserver / upgrade your hardware"
- ZOS : "It's not a hardware issue, it's the architecture of the code and the way we handle memory, we need to rebuild it from the ground up"
- Players : ***, why don't you upgrade your hardware already ? All you need to do is code it [this way] and [that way] and upgrade your hardware.
Example C (people don't know what they want or don't understand the implications of their demands)
- Players : "Sorcs have this and DKs don't have that. That's unfair and there's no balance. Balance the damn game already"
- ZOS "OK we've performed an audit on class abilities and brought all skills on par to ensure class balance"
- Players "WTF are you doing, class identity is dead, ESO is dead, you're all incompetent"
Example D (all communication is definitive and people are so rigid)
- Players "why on earth did you do this when you promised two years ago that you had no such plans"
- ZOS : "We changed our minds because bla bla and because bla bla"
- Players : "you're all liars, you lied, you liars, you lied, how can anyone trust you, such a greedy company blabla"
I could go on and on.
Every single communication is, in most cases, just more fuel for negativity and a risk for the company's image.
Also, having people "communicating" with us has costs. Any intelligent company will try and greatly reduce any cost that's so risky in terms of image and brings no extra income whatsoever.
brandoncoffmannub18_ESO wrote: »
That's why I said constructive, they already listen to ridiculous crying about how broken something is like pirate skeleton and change them, so it's not out of budget, this is part of their job.
anitajoneb17_ESO wrote: »
Someone's "constructive" feedback is always someone else's "ridiculous crying" feedback, and vice versa.