Maintenance for the week of August 26:
• PC/Mac: EU megaserver for maintenance – August 26, 8:00AM EDT (12:00 UTC) - 9:00AM EDT (13:00 UTC)
• Xbox One: NA and EU megaservers for patch maintenance – August 27, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• PlayStation®4: NA and EU megaservers for patch maintenance – August 27, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)

Billing Support

Barndini
Barndini
Soul Shriven
Hello! I submitted ticket# 190801-005805 on 8/1/2019 regarding a billing issue. On 8/3/2019 a customer service agent changed my ticket categorization from billing to "MISSING UI / UI ERROR" and responded with technical advice that has nothing to do with my issue.

I have yet to receive any further communication, so the ticket has gone more than 5 days without any kind of update. Is there any way I can get someone to take a look at this ticket?
  • Barndini
    Barndini
    Soul Shriven
    Looks like someone finally took care of the issue after making this post. Thanks a bunch.
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