Maintenance for the week of April 27:
· [COMPLETE] EU megaservers for maintenance – April 27, 2:00 UTC (April 26, 10:00PM EDT) - April 27, 16:00 UTC (12:00PM EDT)
· [COMPLETE] NA megaservers for maintenance – April 27, 3:00AM EDT (7:00 UTC) - 5:00PM EDT (21:00 UTC)

Billing Support

Barndini
Barndini
Soul Shriven
Hello! I submitted ticket# 190801-005805 on 8/1/2019 regarding a billing issue. On 8/3/2019 a customer service agent changed my ticket categorization from billing to "MISSING UI / UI ERROR" and responded with technical advice that has nothing to do with my issue.

I have yet to receive any further communication, so the ticket has gone more than 5 days without any kind of update. Is there any way I can get someone to take a look at this ticket?
  • Barndini
    Barndini
    Soul Shriven
    Looks like someone finally took care of the issue after making this post. Thanks a bunch.
Sign In or Register to comment.