Maintenance for the week of September 23:
• PC/Mac: No maintenance – September 23
• Xbox One: NA and EU megaservers for patch maintenance – September 25, 6:00AM EDT (10:00 UTC) - 10:00AM EDT (14:00 UTC)
• PlayStation®4: NA and EU megaservers for patch maintenance – September 25, 6:00AM EDT (10:00 UTC) - 10:00AM EDT (14:00 UTC)
• ESO Website for maintenance – September 26, 7:00AM EDT (11:00 UTC) - 11:00AM EDT (15:00 UTC)
Update 24 and the Dragonhold DLC Game Pack are both now available for testing on the PTS! Experience the amazing conclusion to the Season of the Dragon saga. You can read the full patch notes here: https://forums.elderscrollsonline.com/en/discussion/493609/ 

Billing Support

Barndini
Barndini
Soul Shriven
Hello! I submitted ticket# 190801-005805 on 8/1/2019 regarding a billing issue. On 8/3/2019 a customer service agent changed my ticket categorization from billing to "MISSING UI / UI ERROR" and responded with technical advice that has nothing to do with my issue.

I have yet to receive any further communication, so the ticket has gone more than 5 days without any kind of update. Is there any way I can get someone to take a look at this ticket?
  • Barndini
    Barndini
    Soul Shriven
    Looks like someone finally took care of the issue after making this post. Thanks a bunch.
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