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So, EU Mega Server is not in Frankfurt but in the USA

  • Mathius_Mordred
    Mathius_Mordred
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    Jayman1000 wrote: »
    Im playing from Europe. So lets say you are correct that EU server is located in the US. Then how come my Latency when playing on NA is 160-200ms while it is only 60-100 when playing on EU? With your logic my ping should be about the same on the two servers.

    What you're seeing on your screen is not ping, it's UDP packet latency, you need to know the difference.

    https://searchnetworking.techtarget.com/definition/UDP-User-Datagram-Protocol

    In addition, it may be possible they are using two locations to service the game, USA and Germany. It would be interesting to hear from ZOS on this. @ZOS_GinaBruno
    Edited by Mathius_Mordred on June 23, 2019 11:27AM
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  • Alcast
    Alcast
    Class Representative
    All clients ping the main login server which is in the US I think, the actual game server is in the EU.

    I live in cologne and in PvE I do have a 35-45 ping doing nothing. I doubt that would be possible if the server was in the US. Nontheless, their server structure is bad when you compare it to any other game which gets way better latency.
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  • Dosuul
    Dosuul
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    Ye it's normal that the account servers etc. are in the home country of the game creators, but the game instances are hosted somewhere else.

    So I guess parts are hosted the us (e.g. accounts, store , website) and the game instances in Frankfurt (e.g. zones or dungeons gameplay)
  • Jayman1000
    Jayman1000
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    Jayman1000 wrote: »
    Im playing from Europe. So lets say you are correct that EU server is located in the US. Then how come my Latency when playing on NA is 160-200ms while it is only 60-100 when playing on EU? With your logic my ping should be about the same on the two servers.

    What you're seeing on your screen is not ping, it's UDP packet latency, you need to know the difference.

    https://searchnetworking.techtarget.com/definition/UDP-User-Datagram-Protocol

    In addition, it may be possible they are using two locations to service the game, USA and Germany. It would be interesting to hear from ZOS on this. @ZOS_GinaBruno

    yes, well, I was just replying to your OP where you wrote things like "EU Megaserver is nowhere near the EU". In this light it makes no sense then that I get vastly better latency when playing on EU server (from EU) when I get double the latency when playing on NA (also from EU). I think it shows that EU servers are actually located in europe, but maybe the client still connects in some way to US servers as you were on to.
    Edited by Jayman1000 on June 23, 2019 11:58AM
  • ChunkyCat
    ChunkyCat
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    Frankfurt, Kentucky
  • Cążki
    Cążki
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    @ZOS_GinaBruno @ZOS_JessicaFolsom

    Could someone answear some qestions here ?
    Altmer skooma dealer.
    PC-EU




  • Salvas_Aren
    Salvas_Aren
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    We asked this question for months if not years.

    Zeni never reacted. For a reason, imo.
  • KoultouraS
    KoultouraS
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    @ZOS_GinaBruno
    Can we have an official statement as for this one ... (at least this one)?
  • olsborg
    olsborg
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    thats a kick in the nuts...hm

    PC EU
    PvP only
  • Cążki
    Cążki
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    @ZOS_GinaBruno @ZOS_JessicaFolsom

    One qestion and give some answers. SImple as that:


    WHERE IS LOCATED PHYSICALY EU MEGASERVER WHERE ALL EU PLAYERS CONNECTING TO ???

    [edited to remove spam]
    Edited by ZOS_RikardD on June 23, 2019 10:13PM
    Altmer skooma dealer.
    PC-EU




  • Zer0oo
    Zer0oo
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    TBH they could have per accident sent all traffic through their US server, which would not surprise me at all if you look at their history of "how-the-hell-did-they-manage-that" bugs
    Ice Furnace: This item set now grants Spell Damage, rather than Weapon Damage for the 4 piece bonus
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  • coletas
    coletas
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    JamilaRaj wrote: »
    coletas wrote: »
    Lol, its on Germany. Or you think that from 195.122.154.4 to 159.100.232.218 is possible on 1ms from Germany to USA? Dont trust geolocalization lists.

    195.122.154.4 could be in Frankfurt, Ohio, not Frankfurt, Germany.

    Please, see the rest of the routers. Isnt possible to go from Germany to ohio in 1ms. Is physically imposible.
  • JamilaRaj
    JamilaRaj
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    We asked this question for months if not years.

    Zeni never reacted. For a reason, imo.

    Of course, because nobody really wants to hear the harsh truth: the server is in Germany, moving it will not fix The Lag. All is lost.
    Edited by JamilaRaj on June 23, 2019 12:45PM
  • coletas
    coletas
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    coletas wrote: »
    Lol, its on Germany. Or you think that from 195.122.154.4 to 159.100.232.218 is possible on 1ms from Germany to USA? Dont trust geolocalization lists.

    195.122.154.4 is Zenimax Online, they are situated in Maryland, 159.100.232.218 is at Hunts Valley Maryland, so 1ms is about right yes.

    inetnum: 195.122.154.0 - 195.122.155.255
    netname: ZENIMAX
    descr: BCHT6855
    country: DE
    admin-c: JF5024-RIPE
    tech-c: JF5024-RIPE
    status: ASSIGNED PA
    remarks: all abuse reports to abuse@level3.com
    mnt-by: LEVEL3-MNT
    mnt-lower: LEVEL3-MNT
    mnt-routes: LEVEL3-MNT
    created: 2013-11-20T13:56:31Z
    last-modified: 2013-11-20T13:56:31Z
    source: RIPE # Filtered

    person: Joe Fite
    address: joe.fite@zenimaxonline.com
    phone: +443-322-4713
    nic-hdl: JF5024-RIPE
    mnt-by: LEVEL3-MNT
    created: 2013-11-20T11:54:09Z
    last-modified: 2013-11-20T11:54:09Z
    source: RIPE


    I don't see any German IP addresses

    https://stat.ripe.net/195.122.154.4#tabId=at-a-glance
  • Env_t
    Env_t
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    @Moderator close this topic pls
    people are clueless and cant traceroute properly
    EU servers is IN EU
    period

    login server is in NA
    Edited by Env_t on June 23, 2019 1:25PM
  • Sansoul
    Sansoul
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    Is this news to people or am I late to the party. Based on some research I did for another post it turns out that my game is connected to the US servers.

    This was picked up by another Reddit user last year although at the time his address was different:

    https://www.reddit.com/r/elderscrollsonline/comments/8n3084/eso_eu_server_is_in_america/

    It turns out the EU Megaserver is nowhere near the EU, it is in Hunt Valley, Maryland, USA. Apparently, it was moved back to the USA when the game looked like it was going to go *** up. The original migration from the USA to the EU is featured here:

    https://www.elderscrollsonline.com/en-us/news/post/1095

    but ZOS never mentioned, from what I can see, that they were, in fact, moving it back to the US, still, as you can see, that's where it is, do your own research to check (you can get to the IP address vai the task manager).

    Am I reading this all wrong, if so what is my game connected to in the USA?

    If I am right then why do they call it the EU Megaserver, it would also explain some of the issues some folks are having. By the way, it seems the Bethesda launcher does connect to a EU IP address.

    Here are the details:

    x4fkfQa.png

    Larger version: https://imgur.com/x4fkfQa

    Umm running a data center is extremely expensive yo. Maybe if there were more paying European customers they'd put a data center there. But if it costs more to run a data center than you have revenue coming in, it's a no brainer. This is called RUNNING A BUSINESS.


  • Sansoul
    Sansoul
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    Jayman1000 wrote: »
    Im playing from Europe. So lets say you are correct that EU server is located in the US. Then how come my Latency when playing on NA is 160-200ms while it is only 60-100 when playing on EU? With your logic my ping should be about the same on the two servers.


    You do realize that the US is over 3000 miles wide right? That means there's an awful lot of routers to route thru between the east and the west.
  • Mathius_Mordred
    Mathius_Mordred
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    Sansoul wrote: »
    Is this news to people or am I late to the party. Based on some research I did for another post it turns out that my game is connected to the US servers.

    This was picked up by another Reddit user last year although at the time his address was different:

    https://www.reddit.com/r/elderscrollsonline/comments/8n3084/eso_eu_server_is_in_america/

    It turns out the EU Megaserver is nowhere near the EU, it is in Hunt Valley, Maryland, USA. Apparently, it was moved back to the USA when the game looked like it was going to go *** up. The original migration from the USA to the EU is featured here:

    https://www.elderscrollsonline.com/en-us/news/post/1095

    but ZOS never mentioned, from what I can see, that they were, in fact, moving it back to the US, still, as you can see, that's where it is, do your own research to check (you can get to the IP address vai the task manager).

    Am I reading this all wrong, if so what is my game connected to in the USA?

    If I am right then why do they call it the EU Megaserver, it would also explain some of the issues some folks are having. By the way, it seems the Bethesda launcher does connect to a EU IP address.

    Here are the details:

    x4fkfQa.png

    Larger version: https://imgur.com/x4fkfQa

    Umm running a data center is extremely expensive yo. Maybe if there were more paying European customers they'd put a data center there. But if it costs more to run a data center than you have revenue coming in, it's a no brainer. This is called RUNNING A BUSINESS.


    I think you are missing the point completely.
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  • Mathius_Mordred
    Mathius_Mordred
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    Env_t wrote: »
    @Moderator close this topic pls
    people are clueless and cat traceroute properly
    EU servers is IN EU
    period

    login server is in NA

    That is the opposite of the trace shown in the OP of this thread. Explain that.
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  • Hiruda
    Hiruda
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    I have 20-30ms on EU server, while im having 200-300ms on NA

    If EU server is really in USA, you need to find a very good explaination to that
  • coletas
    coletas
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    Env_t wrote: »
    @Moderator close this topic pls
    people are clueless and cat traceroute properly
    EU servers is IN EU
    period

    login server is in NA

    They take the first ip they find is somewhere, traceroute, and whois XD

    Please guys, check with wireshark where the main traffic goes, traceroute and check the peering, not the whois of geolocation tables (mainly from whois). If you hace doubts check from a vpn server in Germany ... I can check It later if you want...
  • Katahdin
    Katahdin
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    Alcast already answered this

    The login server is in the U.S.
    The actual EU game server is in Germany
    Edited by Katahdin on June 23, 2019 1:25PM
    Beta tester November 2013
  • Env_t
    Env_t
    ✭✭✭
    Env_t wrote: »
    @Moderator close this topic pls
    people are clueless and cat traceroute properly
    EU servers is IN EU
    period

    login server is in NA

    That is the opposite of the trace shown in the OP of this thread. Explain that.

    @Mathius_Mordred
    all already explained
    read posts in this thread
  • Vlad9425
    Vlad9425
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    Well this explains a lot.
  • Killum
    Killum
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    This is just a thought:-

    That there are Servers in USA and in Germany.

    That maybe when the (EU) German server is close to capacity some players are re-routed to a server in the USA?

    I am not sure this is likely, but possible?
  • anitajoneb17_ESO
    anitajoneb17_ESO
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    Katahdin wrote: »
    Alcast already answered this

    The login server is in the U.S.
    The actual EU game server is in Germany

    While this actually makes sense, I'd love some more detailed explanations (yes I'm curious). Currently it shows that ALL my traffic from me to ESO goes to the US. I mean, ALL my data (including pure playing data, not login) doesn't go through the US login server, does it ?
  • Katahdin
    Katahdin
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    Katahdin wrote: »
    Alcast already answered this

    The login server is in the U.S.
    The actual EU game server is in Germany

    While this actually makes sense, I'd love some more detailed explanations (yes I'm curious). Currently it shows that ALL my traffic from me to ESO goes to the US. I mean, ALL my data (including pure playing data, not login) doesn't go through the US login server, does it ?

    It shouldn't, no. If I understand it correctly, the login server verifies the account and then you should getting transfered to the game server
    Beta tester November 2013
  • coletas
    coletas
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    Katahdin wrote: »
    Alcast already answered this

    The login server is in the U.S.
    The actual EU game server is in Germany

    While this actually makes sense, I'd love some more detailed explanations (yes I'm curious). Currently it shows that ALL my traffic from me to ESO goes to the US. I mean, ALL my data (including pure playing data, not login) doesn't go through the US login server, does it ?

    No, you think It is in USA because whois tell u is in US, but peering and measurements tell us that is in Germany.
  • Gralor
    Gralor
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    And the Earth is flat...
  • rumple9
    rumple9
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    Lag will be worse still after brexit
This discussion has been closed.