Error 326

samtheman744
samtheman744
Soul Shriven
Error 326 : One of my characters was locked when I was right in the middle of a battleground and customer support hasn't gotten back to me and it has been awhile. Why did this error occur? and how long does it take customer support to respond on such a basic issue as I feel it has already been a long time. With other MMORPGs my issues are usually resolved quickly. My ticket number is 190613-000795.
  • samtheman744
    samtheman744
    Soul Shriven
    I have opened 3 tickets, they closed two of them, gave me a forum account for this reason, and still have no resolved the issue.

    Help would be nice,
    Thanks.
  • ZOS_BillE
    ZOS_BillE
    admin
    @samtheman744

    We've sent you updated information on your ticket #190613-000795.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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    Staff Post
  • samtheman744
    samtheman744
    Soul Shriven
    1) that was barely helpful at all
    2) my ticket is still under review
    3) I quit, how do I delete my account
    Even if you are backed up from E3, its been 2 weeks and now I don't even have time to play anymore. My character was locked on the first day of me coming back to play and to me this customer service has been absolutely unacceptable. No one has given me an answer as to why my character was locked, a proper ETA, my ticket has been under review for 5 days for a simple character lock. There is no excuse for this, I mean a monkey could do this.
  • Taleof2Cities
    Taleof2Cities
    ✭✭✭✭✭
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    Sounds like you're only telling us a partial story of what happened, @samtheman744.

    Because character unlocks normally don't take 5+ days.

    In the meantime, enjoy that other lesser MMO that's next on your list ...
    "May you walk on warm sands."
    "First, I would ask that you look to the poor and the suffering around Cyrodiil. Look into their hearts, and then look into your own."
    "May Auri-El's light guide you in your darkest hours."

    North American (NA) PC Megaserver (click to view):
    Vilerihala - Magicka Templar (Altmer ~ Dedicated Healer) ~ Màisalihna - Stamina Dragonknight (Bosmer) ~ Áhliaselia - Stamina Templar (Bosmer) ~ Thraccenia Vendicci - Stamina Sorcerer (Imperial) ~ daa'Vaaliánia - Magicka Warden (Dunmer) ~ Wenayastare - Magicka Dragonknight (Altmer) ~ Aráliavina - Stamina Nightblade (Bosmer) ~ Ysyna Rielle - Magicka Warden (Breton) ~ Dro-r'Aahni Bright-Paws - Magicka Necromancer (Khajiit) ~ Rhusannah - Stamina Nightblade (Redguard) ~ Eirellonye - Magicka Nightblade (Altmer) ~ Lae'Suuriávia - Stamina Warden (Bosmer) ~ Dralora Savani - Magicka Sorcerer (Dunmer) ~ Billows-With-Incense - Magicka Warden (Argonian ~ Dedicated Healer) ~ Anísa'Vardaia - Health Dragonknight (Imperial) ~ Azhnakha gra-Shugarz - Stamina Necromancer (Orc) ~ Vilinalara - Magicka Sorcerer (Altmer ~ Grand Master Crafter)
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