RE: Question Reference # 190517-006144 Problem with Rending Flames Quest braziers.
I submitted this Help Ticket because despite the braziers being apparently activated, the chest for the candle was open but empty, despite the fact I had successfully retrieved the skull seemingly using the same procedure. My attempts to resolve this included using /reloadui to no avail, as well as logging completely out of the game then logging again over several days. The candle chest remained open but empty. I had sent an earlier Help Ticket to which there was no response.
While waiting for a reply to the 006114 Ticket, I research the Quest online and was amazed to find each brazier needed to be set to a specific color for each chest. Apparently, I was just lucky with the chest for the skull.
Because of color blindness I couldn't easily discern color differences between the braziers. To me they just looked "properly" activated. I've played ESO since early Beta, so realize solving puzzles with limited hand-holding is important to the game. Nevertheless, adding a Tool Tip about brazier color or sequence would help. An alternative is increase the color saturation or color contrast to more clearly show color changes for the braziers (and other color-coded puzzles).
Another suggestion for the Developers: Consider adding a Color Blind Mode option to Graphics Settings. particularly for the most common Deuteronopia and Protanopia conditions. I just activated Windows 10 Settings > Color Filters > Color Blind Filters which may help me.
Question[/]: How do I reset the Rending Flames braziers to turn them off? Or, how do I reset the chest with the candle to closed? Reset each brazier chest to the correct color? Least preferable option: Abandon the Quest then start it again from the beginning?
Any suggestions sincerely appreciated!
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