Unplayble ELder Scrolls Online for Pacfic Players Partiuclarly AU/NZ/Japan 300 MS +

CJduthierwb17_ESO · February 2019

Guys For NZ/Au players should really stand up and start petitioning for an AU/Pacific Server the game is completely unplayable I have tried thrice to get support to assist, so much as providing incredibly detailed Support Troubleshooting from changing even the hops that NZ uses to modifying the cable literally I have tried it all.

300 MS is not playable and no matter how ZOS tris to explain themselves for this they have 0 excuses, Every single other game in this space Such as Black Desert Online, world of warcraft, Fornite all do not have this issue, yet the infrastructure at ZOS seems incapable of supporting players in the Pacific

"saying its within the expected range" is inexcusable, closing the support thread, even more so it seems like ZOS wants money from its players without even providing the cake and that should be condoned by all.

I won't support a thieving company like Zenimax if it refuses to even acknowledge the issues surrounding your pathetic excuse of infrastructure, improve it and start seriously taking support requests more seriously.

/Discuss
[img]<a href="https://ibb.co/tq14NnC"><img src="https://i.ibb.co/tq14NnC/Proof-Of-Support-Conovo-ZOS.jpg" alt="Proof-Of-Support-Conovo-ZOS" border="0"></a>[/img]

CJduthierwb17_ESO · February 2019

For Reference: https://www.change.org/p/zenimax-studios-oceanic-servers-for-elder-scrolls-online

Mr_Walker · February 2019

It's playable, but certain content is a no-go zone.

PS people should remember that next time they say Vet content is easy, or DLC dungeons with inane one-shot mechanics are easy. World of difference between 100 ping and 3-400 ping.

Jayman1000 · February 2019

The "spike" in oceanic players probably need to be even more spiky to make it worth their while. Alternatively if oceanic players were willing to spend far more cash on the game, maybe that would warrant an oceanic server too. It all comes down to le profit.

That being said I kinda partly agree with you; it seems a bit incompetent when lots of smaller mmo companies have tons of servers spread out over the entire globe (including games with one gameworld shared by all the servers). BDO is a good example, (wow and fortnite less so due to their very popular and global nature). If they can ZoS should too. But I somehow fear that the problem may stem from early core design decisions that now, whatever the details are, make it very difficult and expensive to do unless they do very expensive refactoring of huge parts of their systems? Who knows.

(also: you probably should not call ZoS a "thieving company"? I know you're angery about it, but you achieve nothing and risk your thread getting locked.)

Hortator Indoril Nerevar · February 2019

CJduthierwb17_ESO wrote: »

Guys For NZ/Au players should really stand up and start petitioning for an AU/Pacific Server the game is completely unplayable I have tried thrice to get support to assist, so much as providing incredibly detailed Support Troubleshooting from changing even the hops that NZ uses to modifying the cable literally I have tried it all.

300 MS is not playable and no matter how ZOS tris to explain themselves for this they have 0 excuses, Every single other game in this space Such as Black Desert Online, world of warcraft, Fornite all do not have this issue, yet the infrastructure at ZOS seems incapable of supporting players in the Pacific

"saying its within the expected range" is inexcusable, closing the support thread, even more so it seems like ZOS wants money from its players without even providing the cake and that should be condoned by all.

I won't support a thieving company like Zenimax if it refuses to even acknowledge the issues surrounding your pathetic excuse of infrastructure, improve it and start seriously taking support requests more seriously.

/Discuss
[img]<a href="https://ibb.co/tq14NnC"><img src="https://i.ibb.co/tq14NnC/Proof-Of-Support-Conovo-ZOS.jpg" alt="Proof-Of-Support-Conovo-ZOS" border="0"></a>[/img]

I agree.

I have completed every dungeon and trial in this game on vet. I do 50k solo on 6m. HOWEVER I have 350 ping on average... I wouldnt mind having a fair playing field and to not die well outside the red.. I also brought up my 6m because I am happy with 50k BUT I could do better if I was not having to weave with 350 ping..

Also I am getting 500 ping right now and it is spiking to 1000 every few seconds.. I literally cant play right now. I am a ESO Plus member but I feel gross paying for 350 ping on average and when this **** happens and I cant even play at all..

Eventually I will give up and want to save my $15 a month for something else..

Hortator Indoril Nerevar · February 2019

Oh also... I dont pvp purely because of the disadvantage 350 ping gives..

Fang_of_Lorkhaj · February 2019

Server merge please zos

CJduthierwb17_ESO · February 2019

So Agree a server merge would be awsome fingers crossed that with the pettion ZOs will change their tune.

jcm2606 · February 2019

300ms is absolutely playable. Been playing on 300-350ms for the past 2 and a half years, done content all the way from normal dungeons, vet dungeons, normal trials, to vMA, vDSA, vet trials, PVP, etc. It takes a bit to get used to the delay, but once you're used to it, 300ms is fine.

What's not fine is the some 500+ ms latency the entire OCE region has now. That is unplayable, and that is forcing me to pay for a third-party VPN just to bring my latency back down to 300ms. There's no excuse that could justify the blatant disregard for the OCE region.

russelmmendoza · February 2019

I have 250-300 ping.
I live in a place considered to be with the worst isp in asia.
I will bg if its 250-299, but when its 300+ and up, I cant hit enemies anymore because they gain the ability to teleport.

Kane_Hart · February 2019

I don't even know why we have a NA/EU server if they are all the same. Merge them up would be awesome.

russelmmendoza · February 2019

Yeah, merge all the server, and put it in alaska or the north pole.
Also put another one in the south pole, for those in the south.

Dragneel1207 · February 2019

We all are ZO$ed into buying a game and playing it

Vapirko · February 2019

Mudfish VPN has helped a lot of us, try that.

300 is definitely the cut off point for me but I’ve also 1vX’dwith between 280-310 ping so I wouldn’t say it’s unplayable it’s just not ideal. Anything below 300 is pretty much okay. I wouldn’t start over on a new server tbh. And I really don’t think they’re gonna make an Oceanic/Asia server.

smackysmacks · February 2019

Au player here. Ever since update 21 my ping is worse, i used to sit with latency at around 320 average, now its 370 with spikes into mid 560 and 999+.

Nerouyn · February 2019

Mr_Walker wrote: »

It's playable, but certain content is a no-go zone.

PS people should remember that next time they say Vet content is easy, or DLC dungeons with inane one-shot mechanics are easy. World of difference between 100 ping and 3-400 ping.

Aye.

Kane_Hart wrote: »

I don't even know why we have a NA/EU server if they are all the same. Merge them up would be awesome.

They're not the same.

For example, the names for your character on the server you play on may also be used by someone else on the other.

In the event of a merge, you might lose some or possibly all of your names.

Still keen?

lelink88 · February 2019

Time for Pacific Server and server transaction @ZOS_GinaBruno

NoMoreChillies · February 2019

$$$ talks, and my $$$ is walking

ZOS you have had your chance, we OC players have told you in multiple thread Akami is the problem, and we get nothing but silence as your answer. No communication at all.

SHAME ON YOU

Iphin · February 2019

I seem to manage pretty well with 300ms. But when it gets to 400+ I start getting a lot of issues, especially in Cyrodiil. A Pacific server would be amazing - but I'm not holding my breath.

r34lian · February 2019

I play from Asia and usually get around ~300+ but recently I've been getting dc for no reason like every 10 to 15 mins.

Kilnerdyne · February 2019

Sad to see so many threads about players from the Oceanic region being 'left out' of ESO by lack of a SE Asia/Oceanic Server but unfortunately the time for this to have happened has long passed by. 2014 was the time to petition hard for this kind of massive addition and realistically even with millions of votes it most likely would not have succeeded. This is because the company had no idea if ESO was going to be successful or not (due to pre/post-release reviews and a disasterous Beta in general).

Unfortunately pings here in EU aren't decent. I'm 800 miles from Frankfurt, Germany where the EU Server (195.122.154.1) is located & my average latency in-game is 75-90ms. Yet if I connect to a CSGO Clanwarz Server located in Frankfurt aswell my latency is 25ms. Both games are sending less than 100kb per second so it's nothing to do with larger packet sizes due to ESO being an MMO and CSGO being an FPS.

Just to point out couple of things also:

90ms is the latency/ping I usually recieve when connecting to an East Coast USA Server
ZOS HQ is in Hunts Valley, Maryland (East Coast)
NA Megaserver is located in Texas (Central USA, 120-150ms latency for me)

CJduthierwb17_ESO · March 2019

Hey guys its great to see other Pacfic people commenting here, the more people who speak out about this in combination of the pettion the more likely Zos/ Zenimax will take this a lot more seriously (as it shows the more people are being impacted) not just myself.

GlorphNoldorin · March 2019

jcm2606 wrote: »

300ms is absolutely playable. Been playing on 300-350ms for the past 2 and a half years, done content all the way from normal dungeons, vet dungeons, normal trials, to vMA, vDSA, vet trials, PVP, etc. It takes a bit to get used to the delay, but once you're used to it, 300ms is fine.

What's not fine is the some 500+ ms latency the entire OCE region has now. That is unplayable, and that is forcing me to pay for a third-party VPN just to bring my latency back down to 300ms. There's no excuse that could justify the blatant disregard for the OCE region.

I agree that using a vpn ( I use exit lag) to get ping that we had 3 years ago and the constant slow degradation in latency we see from Oceania is not acceptable.

I agree that content can be completed with 300-330ish ping, but it is not fine and is not competitive compared to those close to the server. I have done just about everything dungeon wise, dlc dungeons, vma, dsa, vbrp and most trials and Grand Overlord but alot of the time the game is just way harder than it needs to be.

Billdor · March 2019

CJduthierwb17_ESO wrote: »

Guys For NZ/Au players should really stand up and start petitioning for an AU/Pacific Server the game is completely unplayable I have tried thrice to get support to assist, so much as providing incredibly detailed Support Troubleshooting from changing even the hops that NZ uses to modifying the cable literally I have tried it all.

300 MS is not playable and no matter how ZOS tris to explain themselves for this they have 0 excuses, Every single other game in this space Such as Black Desert Online, world of warcraft, Fornite all do not have this issue, yet the infrastructure at ZOS seems incapable of supporting players in the Pacific

"saying its within the expected range" is inexcusable, closing the support thread, even more so it seems like ZOS wants money from its players without even providing the cake and that should be condoned by all.

I won't support a thieving company like Zenimax if it refuses to even acknowledge the issues surrounding your pathetic excuse of infrastructure, improve it and start seriously taking support requests more seriously.

/Discuss
[img]<a href="https://ibb.co/tq14NnC"><img src="https://i.ibb.co/tq14NnC/Proof-Of-Support-Conovo-ZOS.jpg" alt="Proof-Of-Support-Conovo-ZOS" border="0"></a>[/img]

I work in IT specifically Networking/Server Admin and your thought proccess and name calling hurts my eyes.

Androconium · March 2019

Cross the Dutch, eh bro. We git another hop thet puts it over 400.

Count your blissings you don't luve on the Wist Island.

Androconium · March 2019

The real question is where is the world's most populous timezone?

Eastern America?
Or
Eastern Asia?

I know what marketing decisions I'd be making.

CJduthierwb17_ESO · March 2019

Billdor wrote: »

CJduthierwb17_ESO wrote: »

Guys For NZ/Au players should really stand up and start petitioning for an AU/Pacific Server the game is completely unplayable I have tried thrice to get support to assist, so much as providing incredibly detailed Support Troubleshooting from changing even the hops that NZ uses to modifying the cable literally I have tried it all.

300 MS is not playable and no matter how ZOS tris to explain themselves for this they have 0 excuses, Every single other game in this space Such as Black Desert Online, world of warcraft, Fornite all do not have this issue, yet the infrastructure at ZOS seems incapable of supporting players in the Pacific

"saying its within the expected range" is inexigoncusable, closing the support thread, even more so it seems like ZOS wants money from its players without even providing the cake and that should be condoned by all.

I won't support a thieving company like Zenimax if it refuses to even acknowledge the issues surrounding your pathetic excuse of infrastructure, improve it and start seriously taking support requests more seriously.

/Discuss
[img]<a href="https://ibb.co/tq14NnC"><img src="https://i.ibb.co/tq14NnC/Proof-Of-Support-Conovo-ZOS.jpg" alt="Proof-Of-Support-Conovo-ZOS" border="0"></a>[/img]

I work in IT specifically Networking/Server Admin and your thought proccess and name calling hurts my eyes.

That's funny i come from a tech background the mocking of them is intentional, for a variety of reasons the main is that free games are doing a ten fold better job for network stability in comparison to this excuse of a "mega server", in all actuality it may as well be a DSL link for all the good that will come of that kind of response, in the future if you don't have anything useful to add, and just want to throw salt do it elsewhere as it distracts from the purpose of the petition to get more of an equality for different regions in games money talks after all.

CJduthierwb17_ESO · March 2019

Androconium wrote: »

The real question is where is the world's most populous timezone?

Eastern America?
Or
Eastern Asia?

I know what marketing decisions I'd be making.

Popular or not, in comparison to America the Pacific region carries a weight of significant player market populations to ignore a potential group for additional income is crazy, taking this petition more seriously would be a good start for American players as the impact for pacific players is not something to take lightly.

DoobZ69 · March 2019

Paciific players put American players to shame so get rid of them. More Americans play and feel good about themselves. Less chance of civil war. ZOS is doing a service to the world. These are trying times.

Ravena · March 2019

At what point does ping become unplayable?

100? 200?

russelmmendoza · March 2019

And here I thought my 15mbps in the Philippines is my problem.
But reading places like japan and australia is also having a hard time playing eso is kinda refreshing.
And I play on 250-300ping normally.
Oh whelp, beggars can be choosie.