[Incident: 181213-001795]

nine9six

Anyone able to look into this for me? I appreciate the progress I've made with support but 24 hours for one back-and-forth is a little excessive when I'm trying to take advantage of the New Life Festival and can really only participate over the weekends.

Thank you in advance!

nine9six

@ZOS_BillE @ZOS_GinaBruno @ZOS_JessicaFolsom

Anyone around?

ZOS_Bill

@nine9six

We've sent you a message regarding your ticket #181213-001795.

nine9six

Thank you!

nine9six

*sigh*

Another day down. Another day of no support response.

"The cake is a lie."

Taleof2Cities

nine9six wrote: »

*sigh*

Another day down. Another day of no support response.

"The cake is a lie."

24 hours is a blink of the eye in the life cycle of a support ticket.

Someone with 6 stars in the forums may likely be already aware of this.

nine9six

I remember you.

Anyway, it's been 3 days. I was saying, "Another day down." meaning, "Another day lost."

Cheers!

nine9six

Also, maybe 24 hours of silence is okay for an ESO Support Ticket. There are companies that'd have heads rolling if 3 days went by without a resolution, let alone a reply.

(Not talking out of my ass, I've been around the industry. On to WAY bigger / better now. Just saying.)

dogman

nine9six wrote: »

Also, maybe 24 hours of silence is okay for an ESO Support Ticket. There are companies that'd have heads rolling if 3 days went by without a resolution, let alone a reply.

(Not talking out of my ass, I've been around the industry. On to WAY bigger / better now. Just saying.)

you can't say that without sounding like an ass, js

nine9six

IDC

nine9six

JS

nine9six

Also, you have no idea the road this ticket has been down. You'd have quit ESO over it most likely.

Beginning

Middle

End?

dogman

as much as i can feel ur pain, posting on forums wont help you in any way

nine9six

You may be right.

I may be crazy.

But, it just may be a lunatic you're looking for.

nine9six

https://www.youtube.com/watch?v=Jo9t5XK0FhA