Maintenance for the week of January 30:
• PC/Mac: No maintenance – January 30
• Xbox: NA and EU megaservers for maintenance – February 1, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – February 1, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
Billing Issue - Requesting Assistance from ESO Support........
Hello, can I please have a response from a mod? I have a ticket in for a refund request because I purchased the wrong package. I bought just Summerset when I wanted to purchase the ESO Collection. I'm asking if I can be refunded for the Summerset purchase so I can purchase the ESO Collection. I've submitted a ticket and I've reached out to mods and I'm not getting in touch with anyone..... Is there a phone number or an email I can reach out to support? I'm becoming frustrated at the lack of acknowledgement.@ZOS_KaiSchober@ZOS_GinaBruno@ZOS_JessicaFolsom@ZOS_BillE
Can I please get a response? Or can someone please provide me with an update regarding my ticket: 181122-001056?