The PlayStation® Network service interruption has been resolved. Thank you for your patience!
Maintenance for the week of February 25:
• PC/Mac: NA and EU megaservers for patch maintenance – February 25, 3:00AM EST (08:00 UTC) - 10:00AM EST (15:00 UTC)
• Xbox One: NA megaserver for maintenance– February 27, 4:00AM EST (09:00 UTC) - 12:00PM EST (17:00 UTC)
• Xbox One: EU megaserver for maintenance – February 27, 4:00AM EST (09:00 UTC) - 7:00AM EST (12:00 UTC)
• PlayStation®4: NA and EU megaservers for maintenance– February 27, 4:00AM EST (9:00 UTC) - 7:00AM EST (12:00 UTC)
Waiting on agent over 2 days
I opened up a ticket and agent told me: "I have gone ahead and escalated your ticket to a specialized team that will help handle your account. Another agent will be in touch shortly".
Edited by datoie1121 on July 30, 2018 7:46PM
I've been waiting another agent over 2 days... Is my ticket bugged or something? What to do?
Ticket # 180725-001068
EDIT: After 5 days of waiting, I closed this ticket and opened a new one