Maintenance for the week of April 22:
• [COMPLETE] PC/Mac: NA and EU megaservers for patch maintenance – April 22, 4:00AM EDT (08:00 UTC) - 9:00AM EDT (13:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – April 24, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – April 24, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
Waiting on agent over 2 days
I opened up a ticket and agent told me: "I have gone ahead and escalated your ticket to a specialized team that will help handle your account. Another agent will be in touch shortly".
I've been waiting another agent over 2 days... Is my ticket bugged or something? What to do?
Ticket # 180725-001068
EDIT: After 5 days of waiting, I closed this ticket and opened a new one
Edited by datoie1121 on July 30, 2018 7:46PM