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https://forums.elderscrollsonline.com/en/discussion/475853/
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Crowns

tlwoogie
tlwoogie
Soul Shriven
Why have I not received my crowns for you charging me for my eso subscription? I don't mind you changing up charging to make it easier but I should not have to wait the additional 2 weeks to get my crowns. I should get them upon payment of my subscription being renewed correct?
  • Taleof2Cities
    Taleof2Cities
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    Changing your subscription doesn’t always initiate payment, @tlwoogie.

    How many days are left on your current subscription window?

    Was an actual payment processed upon you making the changes?

    Crowns are usually awarded when your subscription renews and payment occurs on the date of renewal.

    Edited by Taleof2Cities on July 16, 2018 4:00PM
    "May you walk on warm sands."
    "First, I would ask that you look to the poor and the suffering around Cyrodiil. Look into their hearts, and then look into your own."
    "May Auri-El's light guide you in your darkest hours."

    North American (NA) PC Megaserver (click to view):
    Vilerihala - Magicka Templar (Altmer ~ Dedicated Healer) ~ Màisalihna - Stamina Dragonknight (Bosmer) ~ Áhliaselia - Stamina Templar (Bosmer) ~ Thraccenia Vendicci - Stamina Sorcerer (Imperial) ~ daa'Vaaliánia - Magicka Warden (Dunmer) ~ Wenayastare - Magicka Dragonknight (Altmer) ~ Aráliavina - Stamina Nightblade (Bosmer) ~ Ysyna Rielle - Magicka Warden (Breton) ~ Rhusannah - Stamina Nightblade (Redguard) ~ Eirellonye - Magicka Nightblade (Altmer) ~ Lae'Suuriávia - Stamina Warden (Bosmer) ~ Dralora Savani - Magicka Sorcerer (Dunmer) ~ Billows-With-Incense - Magicka Warden (Argonian ~ Dedicated Healer) ~ Anísa'Vardaia - Health Dragonknight (Imperial) ~ Vilinalara - Magicka Sorcerer (Altmer ~ Grand Master Crafter)
  • Wildberryjack
    Wildberryjack
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    Since it's on the same topic... Mine renewed yesterday and I see payment pending still, so I assume that is the hold up on getting the crowns? The crowns will deposit when the payment clears?
    The purpose of art is washing the dust of daily life off our souls. ~Pablo Picasso
  • idk
    idk
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    Double check that you were actually charged.
    Really, idk
  • SlippyCheeze
    SlippyCheeze
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    Y'all need to take this to support in tickets. Nobody is going to come here on a public forum and discuss payment issues with you, and you really don't want them to. Plus, nobody here can fix anything. Support!
  • Wildberryjack
    Wildberryjack
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    Looks like I'm going to have to open that support ticket. The payment cleared yesterday and I still don't have the crowns.
    The purpose of art is washing the dust of daily life off our souls. ~Pablo Picasso
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