Maintenance for the week of December 2:
• [COMPLETE] PC/Mac: NA and EU megaservers for patch maintenance – December 2, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
• [COMPLETE] PC/Mac: NA and EU megaservers for patch maintenance – December 2, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
Still didn't receive my Bethesda E3 drops..
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Bluedragonark✭✭✭Same here! We watched the entire thing. If by Monday I don’t hear anything I’m renewing my ticket as well.0 -
Bluedragonark✭✭✭I’m guessing they may want to wait and get the drops sent out to consoles and then deal with the folks who haven’t gotten them yet, or at least that’s what I’m hoping. Best thing to do for now is to keep active on here and checking in. I’ll be sure to post if I hear anything on my end.3
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Ryuuhime✭✭✭@ZOS_BillE
I too have not received the crown crate drops or the mount, while having watched the stream with a linked account and while logged in on Twitch. I submitted a ticket already but I'm not sure if I categorized it properly. Would be very happy to have any word regarding this issue! Thanks.0 -
aesina_f✭I finally send a ticket today but I don't even get an email about it (but my ticket was there on "My Support" page, with a status of "Waiting for an agent"). I'm starting to loose hope on this, nor another next twitch drops...0 -
My account was linked a couple days before they even announced the B3 stream. I was in the stream the whole time. The *** spam was a bit ridiculous. But anyways I'm still waiting on my drops.0 -
Bluedragonark✭✭✭I got a reply from support last night. They are forwarding this issue to a specialized team, but also not making any promises. I’m going to be emailing them the screenshots I took of my account while watching the stream. If it was just the crates, I wouldn’t care as much. But I want that mount, lol!0
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ZOS_BilladminFor anyone on PC who has not received the Bethesda E3 drops, we advise you to contact customer support for further assistance.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site0 -
For anyone on PC who has not received the Bethesda E3 drops, we advise you to contact customer support for further assistance.
Sent a ticket. The waiting game begins.0 -
aesina_f✭For anyone on PC who has not received the Bethesda E3 drops, we advise you to contact customer support for further assistance.
Already sent it 2 days ago0 -
NicagiraSoul Shriven@ZOS_BillE
Same for me. My ticket is still await for the agent to reply for 2 days already.0 -
xduplexxSoul ShrivenI sent a ticket and i got an automatic response.... still no mount or crates yet.
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ottobahtSoul ShrivenFor anyone on PC who has not received the Bethesda E3 drops, we advise you to contact customer support for further assistance.
I did this 113 hours ago and have had zero update or communication from support since. What is considered a reasonable timeframe to be waiting for support?
Edited by ottobaht on June 17, 2019 10:12AM0 -
aesina_f✭Didn't get any reply again, already submitted the ticket like 4 days ago. This one is tired0
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NicagiraSoul ShrivenJust received my drops and mount. The problem is finally solved, and I closed the ticket.
Hope that I am not the only one, and everyone in this thread received their drops. Cheers all!0 -
Bluedragonark✭✭✭I’m away on vacation this week but I did get the email notification. And yeah, don’t care for the crates as much, just the mount. Fingers crossed for those still waiting to get them 🤞0
