Your support ticket #180610-001597 is still open. Due to the launch of ESO: Summerset and the Bethesda E3 Showcase, we are currently experiencing higher than usual volume of support requests. Please be aware that it may take longer than typical to receive a response on your support ticket.
this game has the worst customer support ever. all i got is some automatically generated email and ticked still has 'waiting on agent' status.
Thank you for contacting The Elder Scrolls Online customer support team!
Due to the launch of ESO: Summerset and the Bethesda E3 Showcase, we are currently experiencing higher than usual volume of support requests. We will get to your request in the order that it was received.
If your issue has not yet been resolved or addressed, please wait for assistance. If your issue has been resolved, please log into your account on the support page and close your ticket via the “My Support” page.
Thank you for your continued interest and support!