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https://forums.elderscrollsonline.com/en/discussion/668861

Little comment on current Crown "so called" sale.

  • Charliff1966
    Charliff1966
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    Davor wrote: »
    Bam_Bam wrote: »
    ESO's marketing team need to be really careful. Loyalty works both ways and when its only players are demostrating that, it won't take much for them to walk away. If Zenimax manage to lose the player base - thery'd only have themselves to blame.

    So true. My loyalty has stopped and Zenimax has lost about $500 from me last year. This just reinforces it. Sadly I think there is more people who stay who spend more money than I do. So I don't matter to Zenimax anymore.

    So I just keep playing but not buying. I still haven't pre ordered Summerset yet. After this sale, now I have to consider if I just want to quit and move on to other games now.

    My wife's guild went over €10.000 spend on the last sale. ZOS gets enough sales from the store to continue what they are doing.
  • Sevn
    Sevn
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    They waste little time moving these type of threads don't they? Wish they would apply the same zeal across the board. General discussions is overrun with misplaced threads mainly pertaining to pvp/combat yet those they allow to stay?

    You're not making yourselves look very good here Zos...
    There is nothing noble in being superior to your fellow man, true nobility is being superior to your former self
    -Hemingway
  • Marcus684
    Marcus684
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    You all need to get over yourselves. “Rude”? “Unfair”? “Insulting”? How is a for-profit company raising their prices a direct attack in you, personally? The amount of entitlement expressed in this thread is astounding. It’s economics 101. Don’t like the price? Don’t buy.
  • KivakWolf
    KivakWolf
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    Marcus684 wrote: »
    You all need to get over yourselves. “Rude”? “Unfair”? “Insulting”? How is a for-profit company raising their prices a direct attack in you, personally? The amount of entitlement expressed in this thread is astounding. It’s economics 101. Don’t like the price? Don’t buy.

    I believe there is a part of economics that talks about the customer's role in a free market too. We're not without a voice and we're not going to remain silent with our voice or our wallet.
  • AlienatedGoat
    AlienatedGoat
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    Marcus684 wrote: »
    You all need to get over yourselves. “Rude”? “Unfair”? “Insulting”? How is a for-profit company raising their prices a direct attack in you, personally? The amount of entitlement expressed in this thread is astounding. It’s economics 101. Don’t like the price? Don’t buy.
    Marcus684 wrote: »
    You all need to get over yourselves. “Rude”? “Unfair”? “Insulting”? How is a for-profit company raising their prices a direct attack in you, personally? The amount of entitlement expressed in this thread is astounding. It’s economics 101. Don’t like the price? Don’t buy.

    Nowhere in "economics 101" does it say that consumers are voiceless slaves.

    Raising valid concerns and turning those words into actions are part of the counterbalance that makes the free market work.

    What's really entitled is thinking that your voice is the only one, and that all others must be silenced.
    PC-NA Goat
  • Cpt_Teemo
    Cpt_Teemo
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    Apache_Kid wrote: »
    josiahva wrote: »
    Apache_Kid wrote: »
    The whole "well they are a business so they have to make profits" is funny to me.

    Do y'all really think this game doesn't make profits in the hundreds of %?

    Everything they sell is pixels. Once they design something to sell in the store, they can sell an infinite amount of it with no added manufacturing costs or hours or anything of the sort.

    This goes for all the houses, mounts, costumes, etc.

    Now, go look at the prices of the big homes. Look at how many of these pixels are over $100. Now, clearly the homes and mounts sell at these prices, if they didn't they would be lower than they are.

    So now tell me that this game and it's studio are hurting for profits when they are selling items at a fraction of the manufacturing cost that another company in another industry has to spend to re-sell their goods and they can charge these absurd prices.

    I have always said that if we could see the financial revenue this game generates we would all be sick to our stomachs.

    Oh, you poor deluded person...you think ESO's prices are bad and their practices are predatory, you really need to play a true P2W game....and then come back and complain about ESO. Not to say I agree with ESO's prices by any means, but they are angelic in comparison with a lot of games, if only you really knew...at least in ESO its only cosmetics that you can buy.

    Lmao wtf? How am i deluded? Where did i mention p2w or any other game?

    Just becuase the crown-store is only cosmetic they should be able to charge over 100$ for a private instance that doesn't even have its own wayshrine?

    You brought up something completely off topic..

    Yeah each house now a days is about 120$ each with no sale and no gold option to buy it, why bother playing the game then
  • Charliff1966
    Charliff1966
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    Cpt_Teemo wrote: »
    Apache_Kid wrote: »
    josiahva wrote: »
    Apache_Kid wrote: »
    The whole "well they are a business so they have to make profits" is funny to me.

    Do y'all really think this game doesn't make profits in the hundreds of %?

    Everything they sell is pixels. Once they design something to sell in the store, they can sell an infinite amount of it with no added manufacturing costs or hours or anything of the sort.

    This goes for all the houses, mounts, costumes, etc.

    Now, go look at the prices of the big homes. Look at how many of these pixels are over $100. Now, clearly the homes and mounts sell at these prices, if they didn't they would be lower than they are.

    So now tell me that this game and it's studio are hurting for profits when they are selling items at a fraction of the manufacturing cost that another company in another industry has to spend to re-sell their goods and they can charge these absurd prices.

    I have always said that if we could see the financial revenue this game generates we would all be sick to our stomachs.

    Oh, you poor deluded person...you think ESO's prices are bad and their practices are predatory, you really need to play a true P2W game....and then come back and complain about ESO. Not to say I agree with ESO's prices by any means, but they are angelic in comparison with a lot of games, if only you really knew...at least in ESO its only cosmetics that you can buy.

    Lmao wtf? How am i deluded? Where did i mention p2w or any other game?

    Just becuase the crown-store is only cosmetic they should be able to charge over 100$ for a private instance that doesn't even have its own wayshrine?

    You brought up something completely off topic..

    Yeah each house now a days is about 120$ each with no sale and no gold option to buy it, why bother playing the game then

    Whats wrong with 120$ for a house?
  • heaven13
    heaven13
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    Cpt_Teemo wrote: »
    Apache_Kid wrote: »
    josiahva wrote: »
    Apache_Kid wrote: »
    The whole "well they are a business so they have to make profits" is funny to me.

    Do y'all really think this game doesn't make profits in the hundreds of %?

    Everything they sell is pixels. Once they design something to sell in the store, they can sell an infinite amount of it with no added manufacturing costs or hours or anything of the sort.

    This goes for all the houses, mounts, costumes, etc.

    Now, go look at the prices of the big homes. Look at how many of these pixels are over $100. Now, clearly the homes and mounts sell at these prices, if they didn't they would be lower than they are.

    So now tell me that this game and it's studio are hurting for profits when they are selling items at a fraction of the manufacturing cost that another company in another industry has to spend to re-sell their goods and they can charge these absurd prices.

    I have always said that if we could see the financial revenue this game generates we would all be sick to our stomachs.

    Oh, you poor deluded person...you think ESO's prices are bad and their practices are predatory, you really need to play a true P2W game....and then come back and complain about ESO. Not to say I agree with ESO's prices by any means, but they are angelic in comparison with a lot of games, if only you really knew...at least in ESO its only cosmetics that you can buy.

    Lmao wtf? How am i deluded? Where did i mention p2w or any other game?

    Just becuase the crown-store is only cosmetic they should be able to charge over 100$ for a private instance that doesn't even have its own wayshrine?

    You brought up something completely off topic..

    Yeah each house now a days is about 120$ each with no sale and no gold option to buy it, why bother playing the game then

    Whats wrong with 120$ for a house?

    4bb001c0adf75fb9e8fcc3f77a9af2e8.gif
    PC/NA
    Mountain God | Leave No Bone Unbroken | Apex Predator | Pure Lunacy | Depths Defier | No Rest for the Wicked | In Defiance of Death
    Defanged the Devourer | Nature's Wrath | Relentless Raider | True Genius | Bane of Thorns | Subterranean Smasher | Ardent Bibliophile

    vAA HM | vHRC HM | vSO HM | vDSA | vMoL HM | vHoF HM | vAS+2 | vCR+2 | vBRP | vSS HM | vKA | vRG
    Meet my characters :
    IT DOESN'T MATTER BECAUSE THEY'RE ALL THE SAME NOW, THANKS ZOS
  • Hanokihs
    Hanokihs
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    Cpt_Teemo wrote: »
    Apache_Kid wrote: »
    josiahva wrote: »
    Apache_Kid wrote: »
    The whole "well they are a business so they have to make profits" is funny to me.

    Do y'all really think this game doesn't make profits in the hundreds of %?

    Everything they sell is pixels. Once they design something to sell in the store, they can sell an infinite amount of it with no added manufacturing costs or hours or anything of the sort.

    This goes for all the houses, mounts, costumes, etc.

    Now, go look at the prices of the big homes. Look at how many of these pixels are over $100. Now, clearly the homes and mounts sell at these prices, if they didn't they would be lower than they are.

    So now tell me that this game and it's studio are hurting for profits when they are selling items at a fraction of the manufacturing cost that another company in another industry has to spend to re-sell their goods and they can charge these absurd prices.

    I have always said that if we could see the financial revenue this game generates we would all be sick to our stomachs.

    Oh, you poor deluded person...you think ESO's prices are bad and their practices are predatory, you really need to play a true P2W game....and then come back and complain about ESO. Not to say I agree with ESO's prices by any means, but they are angelic in comparison with a lot of games, if only you really knew...at least in ESO its only cosmetics that you can buy.

    Lmao wtf? How am i deluded? Where did i mention p2w or any other game?

    Just becuase the crown-store is only cosmetic they should be able to charge over 100$ for a private instance that doesn't even have its own wayshrine?

    You brought up something completely off topic..

    Yeah each house now a days is about 120$ each with no sale and no gold option to buy it, why bother playing the game then

    Whats wrong with 120$ for a house?

    In and of itself? Nothing!

    They can make a house that costs $1000, if they want to, but if they do, that house better be worth it. As it stands, many of the most expensive properties can't be properly utilized and are decidedly not worth their price tags. The floors are uneven, lighting is wonky, layouts are stifling, or the spaces are too large to tastefully accommodate the low item allotments, even for subscribers. Sometimes, many of these qualities are in effect at the same time! And these problems never seem to get fixed, so all-in-all, the purchase is largely viewed to be a waste, and most people into housing/decorating don't bother.
    "I haven't really played much yet, but lemme tell you all about how the game should include X and be a lot more like Y!" - Half the posters on this forum.
    "I've been here for years, and lemme tell you all about how they should never change or evolve Z, because then the game would be ruined forever." - The other half of posters on this forum.
  • Charliff1966
    Charliff1966
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    Hanokihs wrote: »
    Cpt_Teemo wrote: »
    Apache_Kid wrote: »
    josiahva wrote: »
    Apache_Kid wrote: »
    The whole "well they are a business so they have to make profits" is funny to me.

    Do y'all really think this game doesn't make profits in the hundreds of %?

    Everything they sell is pixels. Once they design something to sell in the store, they can sell an infinite amount of it with no added manufacturing costs or hours or anything of the sort.

    This goes for all the houses, mounts, costumes, etc.

    Now, go look at the prices of the big homes. Look at how many of these pixels are over $100. Now, clearly the homes and mounts sell at these prices, if they didn't they would be lower than they are.

    So now tell me that this game and it's studio are hurting for profits when they are selling items at a fraction of the manufacturing cost that another company in another industry has to spend to re-sell their goods and they can charge these absurd prices.

    I have always said that if we could see the financial revenue this game generates we would all be sick to our stomachs.

    Oh, you poor deluded person...you think ESO's prices are bad and their practices are predatory, you really need to play a true P2W game....and then come back and complain about ESO. Not to say I agree with ESO's prices by any means, but they are angelic in comparison with a lot of games, if only you really knew...at least in ESO its only cosmetics that you can buy.

    Lmao wtf? How am i deluded? Where did i mention p2w or any other game?

    Just becuase the crown-store is only cosmetic they should be able to charge over 100$ for a private instance that doesn't even have its own wayshrine?

    You brought up something completely off topic..

    Yeah each house now a days is about 120$ each with no sale and no gold option to buy it, why bother playing the game then

    Whats wrong with 120$ for a house?

    In and of itself? Nothing!

    They can make a house that costs $1000, if they want to, but if they do, that house better be worth it. As it stands, many of the most expensive properties can't be properly utilized and are decidedly not worth their price tags. The floors are uneven, lighting is wonky, layouts are stifling, or the spaces are too large to tastefully accommodate the low item allotments, even for subscribers. Sometimes, many of these qualities are in effect at the same time! And these problems never seem to get fixed, so all-in-all, the purchase is largely viewed to be a waste, and most people into housing/decorating don't bother.

    I dont disagree with that. If you spend 120$ on something it should be working.
  • newtinmpls
    newtinmpls
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    Mureel wrote: »
    There are a lot of people with more money than sense

    ^^^ Quoted for truth
    Tenesi Faryon of Telvanni - Dunmer Sorceress who deliberately sought sacrifice into Cold Harbor to rescue her beloved.
    Hisa Ni Caemaire - Altmer Sorceress, member of the Order Draconis and Adept of the House of Dibella.
    Broken Branch Toothmaul - goblin (for my goblin characters, I use either orsimer or bosmer templates) Templar, member of the Order Draconis and persistently unskilled pickpocket
    Mol gro Durga - Orsimer Socerer/Battlemage who died the first time when the Nibenay Valley chapterhouse of the Order Draconis was destroyed, then went back to Cold Harbor to rescue his second/partner who was still captive. He overestimated his resistance to the hopelessness of Oblivion, about to give up, and looked up to see the golden glow of atherius surrounding a beautiful young woman who extended her hand to him and said "I can help you". He carried Fianna Kingsley out of Cold Harbor on his shoulder. He carried Alvard Stower under one arm. He also irritated the Prophet who had intended the portal for only Mol and Lyris.
    ***
    Order Draconis - well c'mon there has to be some explanation for all those dragon tattoos.
    House of Dibella - If you have ever seen or read "Memoirs of a Geisha" that's just the beginning...
    Nibenay Valley Chapterhouse - Where now stands only desolate ground and a dolmen there once was a thriving community supporting one of the major chapterhouses of the Order Draconis
  • SirDopey
    SirDopey
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    There's a crown sale?
    NA PC | AD
    xx Doc Holliday xx
  • MerlinPendragon
    MerlinPendragon
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    The amount of complaining on this topic is really truly pathetic. I have never seen a forums community that whines so much.
    _____________________________________
    Merlin Pendragon - Uther Pendragon - The Lady of the Lake - Sir Lancelot
  • weedgenius
    weedgenius
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    The amount of complaining on this topic is really truly pathetic. I have never seen a forums community that whines so much.

    And what do you call what you're doing?
    PS4 NA
    Better Homes & Gardens
  • MerlinPendragon
    MerlinPendragon
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    weedgenius wrote: »
    The amount of complaining on this topic is really truly pathetic. I have never seen a forums community that whines so much.

    And what do you call what you're doing?

    I am calling out this snowflakey cry baby non sense "weed genius". The amount of complaining about this is absurd.

    There is nothing wrong with a 20% sale. You're not entitled to 40 to 50% off every time.
    Edited by MerlinPendragon on May 9, 2018 12:31PM
    _____________________________________
    Merlin Pendragon - Uther Pendragon - The Lady of the Lake - Sir Lancelot
  • ZarkingFrued
    ZarkingFrued
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    Yeah whoever thought that 20% was a good discount on digital goods was wrong lol. I like buying junk from the crown store, but I'm not paying that much to get it. At the current price I'm not buying any at all, even with a 20% discount. Reduce the price, people buy more, everyone wins.
  • esotoon
    esotoon
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    I am calling out this snowflakey cry baby non sense "weed genius". The amount of complaining about this is absurd.

    There is nothing wrong with a 20% sale. You're not entitled to 40 to 50% off every time.

    Looking at it purely as a headline sale, you are right.

    However, looking at it in real terms. For some of us, even with "20% Off", this sale represents a 66% increase in the price of Crowns in the space of a year. Are you really saying that if you walked into a store tomorrow only to find all the prices were raised by that much, despite being advertised as "20% off", you wouldn't be a tad annoyed?
  • Apache_Kid
    Apache_Kid
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    weedgenius wrote: »
    The amount of complaining on this topic is really truly pathetic. I have never seen a forums community that whines so much.

    And what do you call what you're doing?

    I am calling out this snowflakey cry baby non sense "weed genius". The amount of complaining about this is absurd.

    There is nothing wrong with a 20% sale. You're not entitled to 40 to 50% off every time.

    Yes we are.

    You can't give consumers something for an extended period of time and then just take it away with no explanation or "make-good" offer. You clearly do not run a business because you would know that what they did with the crown-sale is a great way to drive off consumers.

    However, this is not a normal business, so we have the fear that this sale might have actually worked out for them. Their marketing team will have the data. Hopefully enough of us spoke with our wallets and didn't purchase any so that we get our old sales back.

  • Kodrac
    Kodrac
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    weedgenius wrote: »
    The amount of complaining on this topic is really truly pathetic. I have never seen a forums community that whines so much.

    And what do you call what you're doing?

    I am calling out this snowflakey cry baby non sense "weed genius". The amount of complaining about this is absurd.

    There is nothing wrong with a 20% sale. You're not entitled to 40 to 50% off every time.

    22781115.gif

  • ZarkingFrued
    ZarkingFrued
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    weedgenius wrote: »
    The amount of complaining on this topic is really truly pathetic. I have never seen a forums community that whines so much.

    And what do you call what you're doing?

    I am calling out this snowflakey cry baby non sense "weed genius". The amount of complaining about this is absurd.

    There is nothing wrong with a 20% sale. You're not entitled to 40 to 50% off every time.

    Oh, yay! You used the term "snowflake"! Good job, we're all so proud! You have truly demonstrated your superiority! I wish I were the big, bad, tough guy that you are!
  • MerlinPendragon
    MerlinPendragon
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    My bad for not being in the "criticize everything ZOS does regarding the Crown Store" crowd.

    Folks saying they raised prices are simply using fuzzy math. If you only buy crowns when they're on sale, that might be your prerogative but that's not how businesses work. Do you only buy groceries when they're on sale? Do you picket outside and say "vote with your wallet" when they're not?

    I will say it again: the amount of whining that you're only getting a 20% discount instead of 40 to 50% is absurd. In all likelihood, the 20% rate will be used more often then not moving forward. Good luck with your protests. I will continue to "vote with my wallet" and support ZoS. This sale was far better than none at all.
    Edited by MerlinPendragon on May 9, 2018 6:16PM
    _____________________________________
    Merlin Pendragon - Uther Pendragon - The Lady of the Lake - Sir Lancelot
  • heaven13
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    @MerlinPendragon - I posted this in another thread, but perhaps I should post it here for you to take a look at. The issue is not just the 20% crown sale. It's compounded by an ever-increasing trend by the company to squeeze as many pennies as they can from each consumer.
    heaven13 wrote: »
    The crown store has become more and more in your face, as well as pushing more and more to see just how much can be wrung out of customers. Prices keep going up (for both crown store items and crowns themselves), the business model continuously changes, new game updates like outfitting and housing are introduced handicapped to push people towards the store, etc.
    • Mounts used to be 900 crowns. Some of the fancier ones were 1200, a few were 1800. The latest mount to hit the crown store is 3500 crowns which is double the cost of the old fanciest mounts (and is just a reskin of an earlier mount)
    • You used to be able to buy a 3 pack of costumes for 700 crowns. Now most new costumes are around 1000 crowns for a single costume. Some have gone up to 2000 (and are poorly made with mesh issues that, afaik, are still not fixed).
    • Crown Exclusive homes are released, all over 10,000 crowns usually for only 4 day limited offer and then they're gone forever (with the one exception of the Tel Galen Tower which was 8,000 crowns unfurnished).
    • Usually during the same 4 days that the exclusive house is offered, there is also an exclusive furniture pack offered - available the same amount of time and usually 5,000 crowns.
    • Outfit slots are restricted per character and cost 1500 crowns for a single slot upgrade for each character. They are lost if you delete that character. (Alternately, you can buy an entirely new character slot for the same amount of crowns)
    • Items continue to be removed for direct purchase from the crown store (not limited time items) and then put in crown crates in later seasons.
    • Crown crates introduced radiant apex mounts, contrary to the promise that you could buy everything with gems if you didn't get what you wanted.
    • Crown crates do not have any posted odds anywhere and crates are where the majority focus is of the store team.
    • ESO+, despite the continual price hikes, continues to only receive 1500 crowns with their sub which isn't enough to buy much of anything directly anymore (but enough to buy a 4 pack of crown crates).
    • Crown sales have been reduced to 20%, even for the largest pack which, when looked at when conjunction to all of the above, is extremely unappealing to customers.
    • With the coming update, crown store ads will assault you every time you log in and it's almost the size of the entire screen - first time, ad! Switch characters, ad! Switch back to main, ad! (For a game I pay for, both initially and a sub, I do not need to see ads this often. I don't even like the current ones)
    Regarding the business model:
    • Pay to play
    • Buy to play, with optional sub
    • Buy to play, with optional sub and cash shop
    • Buy to play, with optional sub, cash shop, and RNG crates
    • Buy to play, with optional sub, cash shop, RNG crates, and gem-excluded radiant apex mounts in crates
    • Buy to play, with optional sub, cash shop, RNG crates, and subbers have to purchase chapters
    • Buy to play, with optional sub, cash shop, RNG crates, subbers have to purchase latest chapter but will previous chapter without Warden if they don't already own it (subbers and non-subbers alike get full previous chapter included with purchase of latest chapter)
    They cannot make up their mind on which business model they want but they're determined to test and test and test at how much they can pull from my pocket before I get too fed up to bother.

    Added an the italicized bit to business model section since that was actually a two-parter
    Edited by heaven13 on May 9, 2018 6:48PM
    PC/NA
    Mountain God | Leave No Bone Unbroken | Apex Predator | Pure Lunacy | Depths Defier | No Rest for the Wicked | In Defiance of Death
    Defanged the Devourer | Nature's Wrath | Relentless Raider | True Genius | Bane of Thorns | Subterranean Smasher | Ardent Bibliophile

    vAA HM | vHRC HM | vSO HM | vDSA | vMoL HM | vHoF HM | vAS+2 | vCR+2 | vBRP | vSS HM | vKA | vRG
    Meet my characters :
    IT DOESN'T MATTER BECAUSE THEY'RE ALL THE SAME NOW, THANKS ZOS
  • esotoon
    esotoon
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    They cannot make up their mind on which business model they want but they're determined to test and test and test at how much they can pull from my pocket before I get too fed up to bother.

    Well explained. :)

    You missed a couple things though...

    - Increased the size of Crown Packs, and adjusted the bulk discount given for each pack. As a result, in order to get the same 'price per crown' as you were getting previously, you are now forced to purchase much larger packs.

    - Introduced far more time limited items. Not only pressurising players into buying decisions, but making Crown Store purchases feel like a 'gamble' (i.e. Do I purchase this pet/mount that I like now as it is only on sale for 4 days, or do I risk missing out and wait, just in case there is a better version of this pet/mount released in a few weeks.)
    Edited by esotoon on May 9, 2018 6:44PM
  • heaven13
    heaven13
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    esotoon wrote: »
    They cannot make up their mind on which business model they want but they're determined to test and test and test at how much they can pull from my pocket before I get too fed up to bother.

    Well explained. :)

    You missed a couple things though...

    - Increased the size of Crown Packs, and adjusted the bulk discount given for each pack. As a result, in order to get the same 'price per crown' as you were getting previously, you are now forced to purchase much larger packs.

    - Introduced far more time limited items. Not only pressurising players into buying decisions, but making Crown Store purchases feel like a 'gamble' (i.e. Do I purchase this pet/mount that I like now as it is only on sale for 4 days, or do I risk missing out and wait, just in case there is a better version of this pet/mount released in a few weeks.)

    Ah yes, very good points. I did forget about those things.
    PC/NA
    Mountain God | Leave No Bone Unbroken | Apex Predator | Pure Lunacy | Depths Defier | No Rest for the Wicked | In Defiance of Death
    Defanged the Devourer | Nature's Wrath | Relentless Raider | True Genius | Bane of Thorns | Subterranean Smasher | Ardent Bibliophile

    vAA HM | vHRC HM | vSO HM | vDSA | vMoL HM | vHoF HM | vAS+2 | vCR+2 | vBRP | vSS HM | vKA | vRG
    Meet my characters :
    IT DOESN'T MATTER BECAUSE THEY'RE ALL THE SAME NOW, THANKS ZOS
  • MerlinPendragon
    MerlinPendragon
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    @heaven13
    ZOS is running a business and has every right to increase prices and increase their profit margin by way of pulling more money from their consumers. While not offering a large enough discount created some unhappy customers, there were plenty like myself that spent $500+ dollars on this sale. ZOS has a responsibility to their owners and their investors to make money for them. That responsibility is greater than their need to please every forums poster with a gripe.

    Further, if you look at any other MMO or most any game for that matter, we're seeing a major move to the monetization of more items in separate game stores and other types of methods to get their players to spend money after their initial purchase. This is a smart business practice. It's not just ESO. Take a look at EA's most recent financial statements as an example of this. They've made hundreds of millions of dollars from these types of stores.

    So I don't disagree with you that we're seeing the Crown Store in our face more and more - but I view that as a good sign that business for ZOS is doing good and they're giving us plenty of options to make our ESO experience truly unique - even if it does mean shelling out additional dollars.

    My problem is that in a number of these threads on this topic, the outrage is palpable and people are throwing around terms like 'evil' and 'greedy' far too easily simply because they're not getting as large of a discount as they wanted. That is simply a step too far, in my humble opinion.
    _____________________________________
    Merlin Pendragon - Uther Pendragon - The Lady of the Lake - Sir Lancelot
  • esotoon
    esotoon
    ✭✭✭✭✭
    ZOS is running a business and has every right to increase prices and increase their profit margin by way of pulling more money from their consumers. While not offering a large enough discount created some unhappy customers, there were plenty like myself that spent $500+ dollars on this sale. ZOS has a responsibility to their owners and their investors to make money for them. That responsibility is greater than their need to please every forums poster with a gripe.

    They do indeed have every right to make money, increase prices and increase their profit margins. However, their costumers have an equal right to protest when they think they are trying to extract too much money, or extract money in ways that they may not agree with. That is part of what keeps the market balanced in a free market economy.

    As someone who loves this game and wants to see it succeed, go on for as long as possible *AND* make ZOS money, I have great concerns with their current strategies. ZOS is reliant on their customer base to succeed. If they drive players away through their business practices, then it will be hard to get those players back. Simply reducing the prices or reversing such practices in the future will not be enough to gain back those players, because once players have moved on and the "MMO spell" is broken, there is little or no inclination for them to return.

    If you are happy with the price of the Crowns, that is great. :) I hope for the longevity of the game, others feel the same. I fear, this might not be the case. Only time will tell.
    Edited by esotoon on May 9, 2018 7:54PM
  • Stewart1874
    Stewart1874
    ✭✭✭✭✭
    @heaven13
    ZOS is running a business and has every right to increase prices and increase their profit margin by way of pulling more money from their consumers. While not offering a large enough discount created some unhappy customers, there were plenty like myself that spent $500+ dollars on this sale. ZOS has a responsibility to their owners and their investors to make money for them. That responsibility is greater than their need to please every forums poster with a gripe.

    Further, if you look at any other MMO or most any game for that matter, we're seeing a major move to the monetization of more items in separate game stores and other types of methods to get their players to spend money after their initial purchase. This is a smart business practice. It's not just ESO. Take a look at EA's most recent financial statements as an example of this. They've made hundreds of millions of dollars from these types of stores.

    So I don't disagree with you that we're seeing the Crown Store in our face more and more - but I view that as a good sign that business for ZOS is doing good and they're giving us plenty of options to make our ESO experience truly unique - even if it does mean shelling out additional dollars.

    My problem is that in a number of these threads on this topic, the outrage is palpable and people are throwing around terms like 'evil' and 'greedy' far too easily simply because they're not getting as large of a discount as they wanted. That is simply a step too far, in my humble opinion.

    OoOOOoh Captain Capitalism strikes again :lol:

    Its all well and good saying what you've said but customers don't need to part with their money. ZOS aren't offering a 'need' like water, electricity or heating so they're offering a very disposable product. If they continue to go down this road they're going to *** a lot of customers off and have them vote with their feet. I already will not purchase crowns directly anymore because I'm incredibly unhappy at the direction they're taking the game in - rewarding experiences being thought of as spending money. I guarantee I am not alone in that.

    Stats can say a lot of different things, Whales may make up a considerable portion of sales but what happens when the volume of sales from 'normies'* goes down to an insignificant level? To me it shows that the practises of the company have went beyond the realm of acceptable. Relying purely on whales to support the game isn't sustainable as 'normies' will get annoyed and quit, then who do the whales have to play with? No one - then they quit!

    I'm not advocating for ZOS to work for free, I am advocating for a much more consumer friendly model. Like all things in life the correct balance sits somewhere in the middle. I don't agree in the capitalist circle-jerk some - ahem, posters are pushing, but neither am I delusional enough to say that all crown store content should be free. I believe that far more content should be earn-able within the game to give a real sense of achievement, case in point being the sixth house robe or Dwemer pet thing. This demand within the community isn't new and if ZOS genuinely wanted to give players a rewarding experience go back into older dungeons and add mounts or outfits as rare drops. I guarantee those dungeons would be grinded until the cows come home - could even fence it off as a subscriber only drop, could increase subs.

    If I was ZOS I'd be polling players regularly and making sure they keep their finger on the pulse with consumer needs and wants. A sale is better than no sale and if dropping the price of Crown Store items led to increased sales then surely that would be a better situation for all as players can actually afford the items and ZOS get their money?

    Anyway, theres many ways to skin a cat, I don't believe ZOS have chosen the correct way and it will in time come back to bite them.

    * I'm using Normies to differentiate between what could be considered as normal spending habits as opposed to whales who have been differentiated by gaming companies due to their abnormally high spending habits.
    Edited by Stewart1874 on May 10, 2018 12:53PM
    PS4 - Europe - Aldmeri Dominion
  • MadLarkin
    MadLarkin
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    Cpt_Teemo wrote: »
    Apache_Kid wrote: »
    josiahva wrote: »
    Apache_Kid wrote: »
    The whole "well they are a business so they have to make profits" is funny to me.

    Do y'all really think this game doesn't make profits in the hundreds of %?

    Everything they sell is pixels. Once they design something to sell in the store, they can sell an infinite amount of it with no added manufacturing costs or hours or anything of the sort.

    This goes for all the houses, mounts, costumes, etc.

    Now, go look at the prices of the big homes. Look at how many of these pixels are over $100. Now, clearly the homes and mounts sell at these prices, if they didn't they would be lower than they are.

    So now tell me that this game and it's studio are hurting for profits when they are selling items at a fraction of the manufacturing cost that another company in another industry has to spend to re-sell their goods and they can charge these absurd prices.

    I have always said that if we could see the financial revenue this game generates we would all be sick to our stomachs.

    Oh, you poor deluded person...you think ESO's prices are bad and their practices are predatory, you really need to play a true P2W game....and then come back and complain about ESO. Not to say I agree with ESO's prices by any means, but they are angelic in comparison with a lot of games, if only you really knew...at least in ESO its only cosmetics that you can buy.

    Lmao wtf? How am i deluded? Where did i mention p2w or any other game?

    Just becuase the crown-store is only cosmetic they should be able to charge over 100$ for a private instance that doesn't even have its own wayshrine?

    You brought up something completely off topic..

    Yeah each house now a days is about 120$ each with no sale and no gold option to buy it, why bother playing the game then

    Whats wrong with 120$ for a house?

    For you, possibly nothing. And that's just fine. Me personally, I think its insulting to faithful customers, way overpriced when compared to pricing and functionality found in other games, and being an aspiring developer myself, I'd rather go out of business than treat my customers like wallets with feet. You CAN make a tidy profit and not gouge the living hell out of the people that give you their time, money, and indeed, their goodwill.
  • huntgod_ESO
    huntgod_ESO
    ✭✭✭✭✭
    weedgenius wrote: »
    The amount of complaining on this topic is really truly pathetic. I have never seen a forums community that whines so much.

    And what do you call what you're doing?

    I am calling out this snowflakey cry baby non sense "weed genius". The amount of complaining about this is absurd.

    There is nothing wrong with a 20% sale. You're not entitled to 40 to 50% off every time.

    Oh, yay! You used the term "snowflake"! Good job, we're all so proud! You have truly demonstrated your superiority! I wish I were the big, bad, tough guy that you are!

    I always smile a little inside when I see someone whining about snowflakes whining...kettle meet Mr. Black :-P
    --- HuntGod ---
    Officer of the Unrepentant
    www.unrepentantgaming.com
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