An unexpected internal error has occurred

woe

I've already tried these steps: https://help.elderscrollsonline.com/app/answers/detail/a_id/39334/kw/internal server error

I repaired my client, changed servers, restarted my PC. The game was working 10 hours ago but now i cannot login. The entire message i get is this "An unexpected internal error has occurred. Please contact customer support service at help.elderscsrollsonline.com"

Mertica

If it helps, others have this issue too, including me. ZOS might want to look into this..

StabbityDoom

This is happening to me right now as well. Others are also reporting it: http://downdetector.com/status/the-elder-scrolls-online/map/

This is probably more widespread.

WantsToKnowThings

I have the same issue as well. I thought it was steam weekly maintenance but that appears to have passed and I am still having problems.

Are you all using steam?

StabbityDoom

Halp @ZOS_GinaBruno

StabbityDoom

yeah just like last time, this seems to only affect steam people.

Highlor3

@ZOS_GinaBruno @ZOS_JessicaFolsom @ZOS_BillE

Mertica

Yup, I am using the ESO Client through Steam also

MW2K

https://forums.elderscrollsonline.com/en/discussion/395787/unexpected-internal-error

May help. Didn't for me. Someone call Gabe Newell, and tell him to get his shiznit together. Steam itself has being doing strange stuff lately.

lolmer

The thread over at https://forums.elderscrollsonline.com/en/discussion/395789/internal-error appears to be getting responses from ZOS. Here's the latest as of 19:26 PST.

ZOS_JessicaFolsom wrote: »

Hi all,

Sorry to keep you waiting. No updates at this time other than we're still investigating. Thanks in advance for your patience.

huntgod_ESO

Also currently experiencing this problem, game was fine 5 hours ago when I logged off.

woe

The announcement said that the issue has been fixed but i am still unable to login as of 11:12PM PST

KreeVa

Still can't log in, Steam NA New Zealand

Shanjijri

I don't understand why I can't log in, I'm not even a Steam client...

MeltyLotus

Banner says it's fixed but still can't log in

knightrick

The issues are not resolved, I still cannot login on steam account after the patch

Nishino_Kazuki

still can't log in

altemriel

what, DDOS attack?

Snivonim

This is still happening to me too. 5:45AM EST. Started last night around 8:00 PM.
Steam CLient.
Also - ESO is reporting that the problem has been resolved. It hasn't.

Snivonim

It has not been resolved, and restarting my client changes nothing.

GoldenKitsune

This happened to me yesterday night and I opened the game from client and it works but I don't have my + benefits.
Please fix it soon. @ZOS_GinaBruno @ZOS_JessicaFolsom

Sevalisa

I was able to log in yesterday and today no go with this error and I'm trying through steam too.

Tried all the fixes on help page and nothing.

Can log in fine to the EU server, just not the NA.

gabriebe

Same issue, this banner feels like we're being trolled almost.

Markorgasm

Lucky EU players. I still cant log in NA.

Azurya

well, perhaps, and just perhaps.........
they forgot to turn the switch to ON after they fixed it................................

aaron.grimes13b14_ESO

Still having trouble logging in.

chillar

still having this issue

ZOS_Bill

We are closing this thread because there is already an ongoing discussion regarding the Steam issue here. If you still have issues you can post in the linked thread.

Currently, we are aware that some Steam players are having issues logging into the North American and European PC/Mac megaservers. We are actively investigating and will let you know when we have an update.