G1Countdown wrote: »In my experience, once a transaction concludes and the customer gets the product, then that is it. There is no take-backs. It is fortunate for the players and unfortunate for ZOS, but there is no undoing it. The transaction is complete and they get to keep the houses.
lordrichter wrote: »Harrdarrzarr wrote: »If you see a large "house" for sale for 1 crown and you decide to buy it, you are either a dickhead or plain dumb to think it should be okay.
Or you think cool a sale I'm going to grab this, and then when they say it was a mistake you don't complain if they give your crown back and remove the house.
Crown Store sales usually make it pretty obvious that it is a limited time offer. A player would have to be pretty dense to look at a 1 Crown price, with no countdown or any indication that a special pricing event is happening, and think "cool a sale". What is more likely to happen is they think "cool, they screwed up, grab it now before they realize it".
G1Countdown wrote: »In my experience, once a transaction concludes and the customer gets the product, then that is it. There is no take-backs. It is fortunate for the players and unfortunate for ZOS, but there is no undoing it. The transaction is complete and they get to keep the houses.
I've seen the opposite many times and have mentioned earlier cases where they have been undone. Hence why I'm wondering which route ZoS will take.
Carbonised wrote: »@ZOS_GinaBruno
We really need an answer on this. It's quite a serious issue, that some people are going to have access to a house practically for free, while others have to pay what I assume will be a hefty price.
lordrichter wrote: »Harrdarrzarr wrote: »If you see a large "house" for sale for 1 crown and you decide to buy it, you are either a dickhead or plain dumb to think it should be okay.
Or you think cool a sale I'm going to grab this, and then when they say it was a mistake you don't complain if they give your crown back and remove the house.
Crown Store sales usually make it pretty obvious that it is a limited time offer. A player would have to be pretty dense to look at a 1 Crown price, with no countdown or any indication that a special pricing event is happening, and think "cool a sale". What is more likely to happen is they think "cool, they screwed up, grab it now before they realize it".
The reverse side being if they were offering it up for only one crown why would that automatically mean limited time sale? Usually limited time sales are to pressure you into a purchase you might otherwise not make. Not much pressure when the price is one gold.
Carbonised wrote: »ZOS_GinaBruno
We really need an answer on this. It's quite a serious issue, that some people are going to have access to a house practically for free, while others have to pay what I assume will be a hefty price.
"The idea of a 1 Crown house being the normal price is outside of reasonable expectation for this game."
Agreed and sometimes things outside the norm do happen. I'm not saying people who may have had the opportunity didn't take advantage knowing it was a mistake. I am saying you can't lump everybody into that category because you can't possibly know what they were thinking when they purchased the home.
As someone who took business law as part of my degree, let me correct some of the misinformation in this thread. If ZOS accidentally sold some houses for cheap, the sales are legitimate and the customers get to keep the items for that price.
Merchants have the responsibility for pricing their goods and controlling the checkout process. A price tag is considered a legal offer. However, the law usually allows merchants to refuse to make a sale if an item is mismarked.
In this case, however, the transaction was complete and cash changed hands...so the offer was accepted and the transaction codified. The merchant sold the items at a price they listed it, which was accepted by the customer, so the customers are entitled to the items. If you guys saw $1 crown houses, ya shoulda grabbed them. ZOS can’t legally reverse sales after payment is accepted.
As we used to say in law class, while conventional wisdom suggests “caveat emptor,” that was Rome, and under the modern U.S. U.C.C. laws, it’s more “caveat sellor,” because merchants are usually on the hook,when mistakes are made in the buying process.
Were all 3 available for purchase? Source?
f047ys3v3n wrote: »Were all 3 available for purchase? Source?
Yes, they were and many purchased all for the price. They still have them and I have a guildie who has visited some who I trust.
My guess is that ZOS is trying to figure out a way to automate the removal of the houses without loosing the items stored within.
As for the fact, and I think this is rather clear in the law, that the folks who bought them for 1 crown are entitled to keep them, I really doubt that a video game company will pay much attention to the actual law on this. Much of the stuff they do in their EULA, such a forbidding the sale of gold and items for fiat currency, is totally illegal and has been decided many times in court. Most tech companies have little interest in what the actual laws are and simply count on the massive advantage that the court system gives large corporations with teams of lawyers over any potential plaintiffs. ZOS, having beaten Oculus in court to the tune of 1/2 a billion over something as small as an NDA breach, seem to have plenty of legal horsepower to do what they will as far as the law is concerned. I think the buyers of the houses should probably just feel lucky that ZOS is not blaming them for the mistake that ZOS made and banning them for exploiting like the guys in imp city.
Do you think bans will occur at a later date? Or are the people who purchased homes for 1 crown safe?
If the people who bought them for 1 crown get to keep them, and the houses are put up for regular price and not for 1 crown, then I'll never buy crowns again. End of ZOS. Your move.
LadyAstrum wrote: »All three were available for 1 crown? I'd thought it was just Coldharbour. In that case, why should I consider buying the one I wanted (the palace) for full price if someone else got it for 1 crown. Screw that.
lordrichter wrote: »Do you think bans will occur at a later date? Or are the people who purchased homes for 1 crown safe?
Honestly, I doubt that they will do anything to the people who purchased them. Not because of "laws" but because they don't have a way to fix this. I believe they are limited to three choices:
1. Do nothing. Maybe add a "demerit" or comment to their account so that if it happens again, they remember.
2. Permanently ban them from the game. Doubt this will happen.
3. Charge them additional Crowns. Many would not be able to pay, and if they didn't, the response would have to be one of the other two.
LadyAstrum wrote: »All three were available for 1 crown? I'd thought it was just Coldharbour. In that case, why should I consider buying the one I wanted (the palace) for full price if someone else got it for 1 crown. Screw that.
and if someone got a £125 blender for £50, you would not want that blender anymore - even if it was top of the line and totally worth £125?
What other people pay for something does not devalue things for me - if I find value in them.
*Still buying*
f047ys3v3n wrote: »Were all 3 available for purchase? Source?
Yes, they were and many purchased all for the price. They still have them and I have a guildie who has visited some who I trust.
My guess is that ZOS is trying to figure out a way to automate the removal of the houses without loosing the items stored within.
As for the fact, and I think this is rather clear in the law, that the folks who bought them for 1 crown are entitled to keep them, I really doubt that a video game company will pay much attention to the actual law on this. Much of the stuff they do in their EULA, such a forbidding the sale of gold and items for fiat currency, is totally illegal and has been decided many times in court. Most tech companies have little interest in what the actual laws are and simply count on the massive advantage that the court system gives large corporations with teams of lawyers over any potential plaintiffs. ZOS, having beaten Oculus in court to the tune of 1/2 a billion over something as small as an NDA breach, seem to have plenty of legal horsepower to do what they will as far as the law is concerned. I think the buyers of the houses should probably just feel lucky that ZOS is not blaming them for the mistake that ZOS made and banning them for exploiting like the guys in imp city.
Do you think bans will occur at a later date? Or are the people who purchased homes for 1 crown safe?
Apparently they were up and there was at least one that was available for next to literally nothing... so they were taken down quickly to be repaired.
But I too am curious to know if the people that were fortunate enough to be on for that window get to keep the houses they "bought".
I have also been wondering what ZoS will do about this. To me it is an exploit of a bug - an obvious bug, but i know how hard it would be to not hit "buy".
I just want to see the folks have those houses removed from their collections (or since it will likely be a case-by-case thing - the buyer could choose to pay the difference in Crowns and keep the house which they may have already started decorating)
No one should be rewarded for exploiting.
As for the seller being responsible for the pricing there are caveats. There are stores with "Scanning Code of Practice" signs in which they will honor a certain difference in dollar value if an item scans wrong, but not beyond that.
This feels like if a online car dealer had a glitch and every single car was $1 when they were actually all supposed to be $18,000. No one is getting their car for $1 - even if they'd already paid their $1.