Maintenance for the week of April 22:
• [COMPLETE] PC/Mac: NA and EU megaservers for patch maintenance – April 22, 4:00AM EDT (08:00 UTC) - 9:00AM EDT (13:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – April 24, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – April 24, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
The maintenance is complete, and the PTS is now back online and patch 10.0.1 is available.
Missing characters on the PTS.
I have been on the PTS a few times since the release of update 17, and have been playing my main character. I logged on today to be sent immediately to the creation screen. Where are my characters, with all of my collectables and motifs? I had a few things I wanted to check out, but I can't without my characters. I'm not sure how to rectify this problem. Any help would be appreciated.