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Your DirectX version is unsupported.
-
Gilvoth✭✭✭✭✭
✭✭✭✭✭dwemer_paleologist wrote: »dwemer_paleologist wrote: »Anotherone773 wrote: »dwemer_paleologist wrote: »this is still happening and we need help. please advice eso devs,
please advice.
Roll back your nvidia driver to the previous one, it will fix the problem, as i said above.
oh, are your a developer?
i dont see the zenimax sign on your nametag soo .. my comment was intended for a zenimax employee here on the "PC Technical Support" and i put my comment here directed right towards a developer and zenimax tech guy.
Lol, well myself and others have tried to help ya, good luck in your arrogance dude.
what you are suggesting doesnt work for me, it does not fit my situation.
and, how does insulting me help this situation?
As said, there recently was a hotfix for some nvidia users who had issues, never mind many who had issues with the very recent windows update, so get the hotfix or rollback.
There was no insult to you, the way you spoke to Anotherone however, was arrogant.
I merely called a spade a spade.
your advice has nothing to do with what i needed for help. infact it made the problem worse.
and yes there was insult,
quote:
"good luck in your arrogance dude"
end quote:
my issue, is with eso tech, i came here to this section for tech advice from a developer and specifically even said that.
i looked and and attempted the ideas suggested here but they are not what i need help with.
your insult and then claiming you are not insulting me has nothing to do with my technical issue its just adding frustration to an allready frustrated situation!0 -
Anotherone773✭✭✭✭✭
✭✭✭dwemer_paleologist wrote: »Anotherone773 wrote: »dwemer_paleologist wrote: »this is still happening and we need help. please advice eso devs,
please advice.
Roll back your nvidia driver to the previous one, it will fix the problem, as i said above.
oh, are your a developer?
i dont see the zenimax sign on your nametag soo .. my comment was intended for a zenimax employee here on the "PC Technical Support" and i put my comment here directed right towards a developer and zenimax tech guy.
So i will enlighten you, though i should just let you suffer. I had this problem....do you know what i did? I contacted ZOS customer support. Do you know what customer support told me? " It sounds like a driver problem with the new release of nvidia drivers, here is nvidia support link. Contact them about the issue to see if it is . IF you need further anything from us, reply to this ticket"
So do you know what i did then? I contacted nvidia support. Do you know what nvidia support told me? " It sounds like the new driver is causing conflicts in some games." Once i confirmed some other questions in that email about my computer and if i was having trouble with other games i got the reply i stated above in my first comment. That is the solution to Win7/8 64 bit. If you are running something else you will have to find the similar driver to roll back too.
However, that is the solution and it lies completely with nvidia and has ZERO to do with ZOS. FYI you are posting on a forum, if you want private assistance, fill out a support ticket....like i did. If you want solutions that worked for other people this is where you go. The ZOS employees on this forum are not your own personal support team. That is not their job. That is why their is a support link on the website.
Do we understand now or do you need me to draw you a picture?dwemer_paleologist wrote: »dwemer_paleologist wrote: »dwemer_paleologist wrote: »Anotherone773 wrote: »dwemer_paleologist wrote: »this is still happening and we need help. please advice eso devs,
please advice.
Roll back your nvidia driver to the previous one, it will fix the problem, as i said above.
oh, are your a developer?
i dont see the zenimax sign on your nametag soo .. my comment was intended for a zenimax employee here on the "PC Technical Support" and i put my comment here directed right towards a developer and zenimax tech guy.
Lol, well myself and others have tried to help ya, good luck in your arrogance dude.
what you are suggesting doesnt work for me, it does not fit my situation.
and, how does insulting me help this situation?
As said, there recently was a hotfix for some nvidia users who had issues, never mind many who had issues with the very recent windows update, so get the hotfix or rollback.
There was no insult to you, the way you spoke to Anotherone however, was arrogant.
I merely called a spade a spade.
your advice has nothing to do with what i needed for help. infact it made the problem worse.
and yes there was insult,
quote:
"good luck in your arrogance dude"
end quote:
my issue, is with eso tech, i came here to this section for tech advice from a developer and specifically even said that.
i looked and and attempted the ideas suggested here but they are not what i need help with.
your insult and then claiming you are not insulting me has nothing to do with my technical issue its just adding frustration to an allready frustrated situation!
Thats not what this forum is for. You need specific tech support fill out a support ticket. This forum is more for self help and help from players. You also need to, if your contacting support generate a report using the launcher to include with the ticket. So actual support can determine what is going on with your pc. You want general help, post your problem here. You want tech help, fill out a support ticket. However if you have the problem stated in this thread and its recent( within the last couple of weeks) then 99% chance its an nvidia driver issue.Edited by Anotherone773 on May 5, 2018 7:22PM3 -
wenchmore420b14_ESO✭✭✭✭✭
✭✭✭Anotherone773 wrote: »dwemer_paleologist wrote: »Anotherone773 wrote: »dwemer_paleologist wrote: »this is still happening and we need help. please advice eso devs,
please advice.
Roll back your nvidia driver to the previous one, it will fix the problem, as i said above.
oh, are your a developer?
i dont see the zenimax sign on your nametag soo .. my comment was intended for a zenimax employee here on the "PC Technical Support" and i put my comment here directed right towards a developer and zenimax tech guy.
So i will enlighten you, though i should just let you suffer. I had this problem....do you know what i did? I contacted ZOS customer support. Do you know what customer support told me? " It sounds like a driver problem with the new release of nvidia drivers, here is nvidia support link. Contact them about the issue to see if it is . IF you need further anything from us, reply to this ticket"
So do you know what i did then? I contacted nvidia support. Do you know what nvidia support told me? " It sounds like the new driver is causing conflicts in some games." Once i confirmed some other questions in that email about my computer and if i was having trouble with other games i got the reply i stated above in my first comment. That is the solution to Win7/8 64 bit. If you are running something else you will have to find the similar driver to roll back too.
However, that is the solution and it lies completely with nvidia and has ZERO to do with ZOS. FYI you are posting on a forum, if you want private assistance, fill out a support ticket....like i did. If you want solutions that worked for other people this is where you go. The ZOS employees on this forum are not your own personal support team. That is not their job. That is why their is a support link on the website.
Do we understand now or do you need me to draw you a picture?dwemer_paleologist wrote: »dwemer_paleologist wrote: »dwemer_paleologist wrote: »Anotherone773 wrote: »dwemer_paleologist wrote: »this is still happening and we need help. please advice eso devs,
please advice.
Roll back your nvidia driver to the previous one, it will fix the problem, as i said above.
oh, are your a developer?
i dont see the zenimax sign on your nametag soo .. my comment was intended for a zenimax employee here on the "PC Technical Support" and i put my comment here directed right towards a developer and zenimax tech guy.
Lol, well myself and others have tried to help ya, good luck in your arrogance dude.
what you are suggesting doesnt work for me, it does not fit my situation.
and, how does insulting me help this situation?
As said, there recently was a hotfix for some nvidia users who had issues, never mind many who had issues with the very recent windows update, so get the hotfix or rollback.
There was no insult to you, the way you spoke to Anotherone however, was arrogant.
I merely called a spade a spade.
your advice has nothing to do with what i needed for help. infact it made the problem worse.
and yes there was insult,
quote:
"good luck in your arrogance dude"
end quote:
my issue, is with eso tech, i came here to this section for tech advice from a developer and specifically even said that.
i looked and and attempted the ideas suggested here but they are not what i need help with.
your insult and then claiming you are not insulting me has nothing to do with my technical issue its just adding frustration to an allready frustrated situation!
Thats not what this forum is for. You need specific tech support fill out a support ticket. This forum is more for self help and help from players. You also need to, if your contacting support generate a report using the launcher to include with the ticket. So actual support can determine what is going on with your pc. You want general help, post your problem here. You want tech help, fill out a support ticket. However if you have the problem stated in this thread and its recent( within the last couple of weeks) then 99% chance its an nvidia driver issue.
Just in defense of @dwemer_paleologist, I had this same issue. Worked fine last night, logged in with "DirectX not compatible" window.
Every one told him it was a Nvidia issue. He said that solution didn't work. Why give him grief? Yes they got offensive, but I kinda don't blam them, as I was P****D when I couldn't log in today!!
TLDR: No, it's not 99% Nivida Driver Issue. The issue with the error was "Your DirectX version is unsupported. Get Help:".
I will post again the MS Windows quote:
I updated my Windows. Didn't bother with GForce or Nvidia. Restarted and was able to log in to ESO again.""DirectX 11.3 and 12 are included with these Windows versions. There is no stand-alone package for these versions of DirectX."
Note: There are sometimes several solutions to a problem. Just because your answer wasn't the right one doesn't mean the other person is wrong.
My 2 Drakes: If Nvidia updates don't work, go to your Windows update as this is how you update DirectX... Huzzah!Drakon Koryn~Oryndill, Rogue~Mage,- CP ~Doesn't matter any more
NA / PC Beta Member since Nov 2013
GM~Conclave-of-Shadows, EP Social Guild, ~Proud member of: The Wandering Merchants, Phoenix Rising, Imperial Trade Union & Celestials of Nirn
Sister Guilds with: Coroner's Report, Children of Skyrim, Sunshine Daydream, Tamriel Fisheries, Knights Arcanum and more
"Not All Who Wander are Lost"
#MOREHOUSINGSLOTS“When the people that can make the company more successful are sales and marketing people, they end up running the companies. The product people get driven out of the decision making forums, and the companies forget what it means to make great products.”
_Steve Jobs (The Lost Interview)0 -
Anotherone773✭✭✭✭✭
✭✭✭wenchmore420b14_ESO wrote: »Anotherone773 wrote: »dwemer_paleologist wrote: »Anotherone773 wrote: »dwemer_paleologist wrote: »this is still happening and we need help. please advice eso devs,
please advice.
Roll back your nvidia driver to the previous one, it will fix the problem, as i said above.
oh, are your a developer?
i dont see the zenimax sign on your nametag soo .. my comment was intended for a zenimax employee here on the "PC Technical Support" and i put my comment here directed right towards a developer and zenimax tech guy.
So i will enlighten you, though i should just let you suffer. I had this problem....do you know what i did? I contacted ZOS customer support. Do you know what customer support told me? " It sounds like a driver problem with the new release of nvidia drivers, here is nvidia support link. Contact them about the issue to see if it is . IF you need further anything from us, reply to this ticket"
So do you know what i did then? I contacted nvidia support. Do you know what nvidia support told me? " It sounds like the new driver is causing conflicts in some games." Once i confirmed some other questions in that email about my computer and if i was having trouble with other games i got the reply i stated above in my first comment. That is the solution to Win7/8 64 bit. If you are running something else you will have to find the similar driver to roll back too.
However, that is the solution and it lies completely with nvidia and has ZERO to do with ZOS. FYI you are posting on a forum, if you want private assistance, fill out a support ticket....like i did. If you want solutions that worked for other people this is where you go. The ZOS employees on this forum are not your own personal support team. That is not their job. That is why their is a support link on the website.
Do we understand now or do you need me to draw you a picture?dwemer_paleologist wrote: »dwemer_paleologist wrote: »dwemer_paleologist wrote: »Anotherone773 wrote: »dwemer_paleologist wrote: »this is still happening and we need help. please advice eso devs,
please advice.
Roll back your nvidia driver to the previous one, it will fix the problem, as i said above.
oh, are your a developer?
i dont see the zenimax sign on your nametag soo .. my comment was intended for a zenimax employee here on the "PC Technical Support" and i put my comment here directed right towards a developer and zenimax tech guy.
Lol, well myself and others have tried to help ya, good luck in your arrogance dude.
what you are suggesting doesnt work for me, it does not fit my situation.
and, how does insulting me help this situation?
As said, there recently was a hotfix for some nvidia users who had issues, never mind many who had issues with the very recent windows update, so get the hotfix or rollback.
There was no insult to you, the way you spoke to Anotherone however, was arrogant.
I merely called a spade a spade.
your advice has nothing to do with what i needed for help. infact it made the problem worse.
and yes there was insult,
quote:
"good luck in your arrogance dude"
end quote:
my issue, is with eso tech, i came here to this section for tech advice from a developer and specifically even said that.
i looked and and attempted the ideas suggested here but they are not what i need help with.
your insult and then claiming you are not insulting me has nothing to do with my technical issue its just adding frustration to an allready frustrated situation!
Thats not what this forum is for. You need specific tech support fill out a support ticket. This forum is more for self help and help from players. You also need to, if your contacting support generate a report using the launcher to include with the ticket. So actual support can determine what is going on with your pc. You want general help, post your problem here. You want tech help, fill out a support ticket. However if you have the problem stated in this thread and its recent( within the last couple of weeks) then 99% chance its an nvidia driver issue.
Just in defense of @dwemer_paleologist, I had this same issue. Worked fine last night, logged in with "DirectX not compatible" window.
Every one told him it was a Nvidia issue. He said that solution didn't work. Why give him grief? Yes they got offensive, but I kinda don't blam them, as I was P****D when I couldn't log in today!!
TLDR: No, it's not 99% Nivida Driver Issue. The issue with the error was "Your DirectX version is unsupported. Get Help:".
I will post again the MS Windows quote:
I updated my Windows. Didn't bother with GForce or Nvidia. Restarted and was able to log in to ESO again.""DirectX 11.3 and 12 are included with these Windows versions. There is no stand-alone package for these versions of DirectX."
Note: There are sometimes several solutions to a problem. Just because your answer wasn't the right one doesn't mean the other person is wrong.
My 2 Drakes: If Nvidia updates don't work, go to your Windows update as this is how you update DirectX... Huzzah!
You realize just rebooting fixes the problem right? Its a workaround for it. Just because you reboot and it now works dont mean you fixed it. That works even if its still broken. As i said its a nvidia driver issue not a directx one. The driver is the same regardless if your running win7 or win 10, a 600 series card or a 10 series card, directx 11 or directx 12. Its the driver not directx, not windows, not the game client. It also doesnt throw the error all the time. It apparently matters HOW you exit the client. exiting a certain way causes the driver to bug and report a different directx version or something like that.0 -
Gilvoth✭✭✭✭✭
✭✭✭✭✭wenchmore420b14_ESO wrote: »Anotherone773 wrote: »dwemer_paleologist wrote: »Anotherone773 wrote: »dwemer_paleologist wrote: »this is still happening and we need help. please advice eso devs,
please advice.
Roll back your nvidia driver to the previous one, it will fix the problem, as i said above.
oh, are your a developer?
i dont see the zenimax sign on your nametag soo .. my comment was intended for a zenimax employee here on the "PC Technical Support" and i put my comment here directed right towards a developer and zenimax tech guy.
So i will enlighten you, though i should just let you suffer. I had this problem....do you know what i did? I contacted ZOS customer support. Do you know what customer support told me? " It sounds like a driver problem with the new release of nvidia drivers, here is nvidia support link. Contact them about the issue to see if it is . IF you need further anything from us, reply to this ticket"
So do you know what i did then? I contacted nvidia support. Do you know what nvidia support told me? " It sounds like the new driver is causing conflicts in some games." Once i confirmed some other questions in that email about my computer and if i was having trouble with other games i got the reply i stated above in my first comment. That is the solution to Win7/8 64 bit. If you are running something else you will have to find the similar driver to roll back too.
However, that is the solution and it lies completely with nvidia and has ZERO to do with ZOS. FYI you are posting on a forum, if you want private assistance, fill out a support ticket....like i did. If you want solutions that worked for other people this is where you go. The ZOS employees on this forum are not your own personal support team. That is not their job. That is why their is a support link on the website.
Do we understand now or do you need me to draw you a picture?dwemer_paleologist wrote: »dwemer_paleologist wrote: »dwemer_paleologist wrote: »Anotherone773 wrote: »dwemer_paleologist wrote: »this is still happening and we need help. please advice eso devs,
please advice.
Roll back your nvidia driver to the previous one, it will fix the problem, as i said above.
oh, are your a developer?
i dont see the zenimax sign on your nametag soo .. my comment was intended for a zenimax employee here on the "PC Technical Support" and i put my comment here directed right towards a developer and zenimax tech guy.
Lol, well myself and others have tried to help ya, good luck in your arrogance dude.
what you are suggesting doesnt work for me, it does not fit my situation.
and, how does insulting me help this situation?
As said, there recently was a hotfix for some nvidia users who had issues, never mind many who had issues with the very recent windows update, so get the hotfix or rollback.
There was no insult to you, the way you spoke to Anotherone however, was arrogant.
I merely called a spade a spade.
your advice has nothing to do with what i needed for help. infact it made the problem worse.
and yes there was insult,
quote:
"good luck in your arrogance dude"
end quote:
my issue, is with eso tech, i came here to this section for tech advice from a developer and specifically even said that.
i looked and and attempted the ideas suggested here but they are not what i need help with.
your insult and then claiming you are not insulting me has nothing to do with my technical issue its just adding frustration to an allready frustrated situation!
Thats not what this forum is for. You need specific tech support fill out a support ticket. This forum is more for self help and help from players. You also need to, if your contacting support generate a report using the launcher to include with the ticket. So actual support can determine what is going on with your pc. You want general help, post your problem here. You want tech help, fill out a support ticket. However if you have the problem stated in this thread and its recent( within the last couple of weeks) then 99% chance its an nvidia driver issue.
Just in defense of @dwemer_paleologist, I had this same issue. Worked fine last night, logged in with "DirectX not compatible" window.
Every one told him it was a Nvidia issue. He said that solution didn't work. Why give him grief? Yes they got offensive, but I kinda don't blam them, as I was P****D when I couldn't log in today!!
TLDR: No, it's not 99% Nivida Driver Issue. The issue with the error was "Your DirectX version is unsupported. Get Help:".
I will post again the MS Windows quote:
I updated my Windows. Didn't bother with GForce or Nvidia. Restarted and was able to log in to ESO again.""DirectX 11.3 and 12 are included with these Windows versions. There is no stand-alone package for these versions of DirectX."
Note: There are sometimes several solutions to a problem. Just because your answer wasn't the right one doesn't mean the other person is wrong.
My 2 Drakes: If Nvidia updates don't work, go to your Windows update as this is how you update DirectX... Huzzah!
thank you for the support and information and kind gesture.
may you find all that you seek.0 -
Inoki✭✭✭✭I accidentally created another topic because I missed this section of the forum. Could a Mod please merge these https://forums.elderscrollsonline.com/en/discussion/411164/directx-issue
rn I'm waiting for this,
to see what happens, but I noted, that there is also an NVIDIA update which I'm going to apply after this update.
Edited by Inoki on May 6, 2018 8:13AM☁️ Cloud gamer via NVIDIA GeForce NOW
Used to game on Mac until we got the 🖕🏻0 -
SHADOW2KK✭✭✭✭✭
✭✭dwemer_paleologist wrote: »dwemer_paleologist wrote: »dwemer_paleologist wrote: »Anotherone773 wrote: »dwemer_paleologist wrote: »this is still happening and we need help. please advice eso devs,
please advice.
Roll back your nvidia driver to the previous one, it will fix the problem, as i said above.
oh, are your a developer?
i dont see the zenimax sign on your nametag soo .. my comment was intended for a zenimax employee here on the "PC Technical Support" and i put my comment here directed right towards a developer and zenimax tech guy.
Lol, well myself and others have tried to help ya, good luck in your arrogance dude.
what you are suggesting doesnt work for me, it does not fit my situation.
and, how does insulting me help this situation?
As said, there recently was a hotfix for some nvidia users who had issues, never mind many who had issues with the very recent windows update, so get the hotfix or rollback.
There was no insult to you, the way you spoke to Anotherone however, was arrogant.
I merely called a spade a spade.
your advice has nothing to do with what i needed for help. infact it made the problem worse.
and yes there was insult,
quote:
"good luck in your arrogance dude"
end quote:
my issue, is with eso tech, i came here to this section for tech advice from a developer and specifically even said that.
i looked and and attempted the ideas suggested here but they are not what i need help with.
your insult and then claiming you are not insulting me has nothing to do with my technical issue its just adding frustration to an allready frustrated situation!
Look dude, your victim psyche does not interest me in the slightest and I refer to my earlier statement, i.e trying to help you and also remarking upon your awe inspiring arrogance to another poster, if you wish to consider that an insult, then tough, truth hurts.
Anyways back to game, have fun with yours
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