MacOS High Sierra

Publius_Scipio

So High Sierra just released today. Anyone download and install it yet? Everything working fine? Specifically, no issues with ESO running on new OS?

nCats

Tried running the game, seems as usual, one exception is that I got a freezed cursor shadow artefact which is distinct from my cursor.

I don't know how to reproduce that, not sure what it's related to.

The image I attach should normally contain no cursor as Os X removes it while taking screenshot (it is system due to me command tabbing back and forth)

JoLeSi

My cursor has been frozen entirely since updating to High Sierra. I can't select between NA and EU servers, therefore I am forced to Quit. The High Sierra update is the only difference from yesterday when everything worked perfectly fine.

So, don't update yet. Lol.

Publius_Scipio

JoLeSi wrote: »

My cursor has been frozen entirely since updating to High Sierra. I can't select between NA and EU servers, therefore I am forced to Quit. The High Sierra update is the only difference from yesterday when everything worked perfectly fine.

So, don't update yet. Lol.

Cursor is frozen in ESO or you saying your cursor if frozen even while on desktop?

JoLeSi

Publius_Scipio wrote: »

JoLeSi wrote: »

My cursor has been frozen entirely since updating to High Sierra. I can't select between NA and EU servers, therefore I am forced to Quit. The High Sierra update is the only difference from yesterday when everything worked perfectly fine.

So, don't update yet. Lol.

Cursor is frozen in ESO or you saying your cursor if frozen even while on desktop?

It freezes as soon as the game launches. As soon as I Force Quit it works normally.

Publius_Scipio

JoLeSi wrote: »

Publius_Scipio wrote: »

JoLeSi wrote: »

My cursor has been frozen entirely since updating to High Sierra. I can't select between NA and EU servers, therefore I am forced to Quit. The High Sierra update is the only difference from yesterday when everything worked perfectly fine.

So, don't update yet. Lol.

Cursor is frozen in ESO or you saying your cursor if frozen even while on desktop?

It freezes as soon as the game launches. As soon as I Force Quit it works normally.

Well that sucks. I want to update lol

nCats

We need to get more attention to this. I have written on bug report forum. If someone can submit a ticket in game, somehow, that would be nice.

nCats

@KhajitFurTrader , maybe?

aldriq

Sounds like it could be an OpenGL glitch, hopefully easy to resolve in next patch... I was fearing the file system update to APFS would cause far more trouble.

Vapirko

Ive been running it just fine. I do launch in low res mode though, makes the game run a lot better.

Alpheu5

I didn't even realize my OS updated, cause I never authorized it. Last time I checked I was still using Yosemite because El Capitan was apparently giving people all manner of problems.

So... the last few days haven't given me any issues. I'll assume it works alright.

nCats

Overall sounds like variative experience. Maybe it is ok on better graphics cards.

Publius_Scipio

nCats wrote: »

Overall sounds like variative experience. Maybe it is ok on better graphics cards.

I updated to High Sierra last night. ESO seems to work for me.

AKSb16_ESO2

Publius_Scipio wrote: »

nCats wrote: »

Overall sounds like variative experience. Maybe it is ok on better graphics cards.

I updated to High Sierra last night. ESO seems to work for me.

No problems with the cursor?
Here the cursor is transformed into a blurry square. ^^

Publius_Scipio

AKSb16_ESO2 wrote: »

Publius_Scipio wrote: »

nCats wrote: »

Overall sounds like variative experience. Maybe it is ok on better graphics cards.

I updated to High Sierra last night. ESO seems to work for me.

No problems with the cursor?
Here the cursor is transformed into a blurry square. ^^

Yeah, my cursor seems fine so far.

rampoob16_ESO

cursor corrupted

rampoob16_ESO

rampoob16_ESO wrote: »

cursor corrupted

Publius_Scipio

This past Thursday I got an update notification in the App Store for a High Sierra Supplemental Update. One of the bullet points of fixes says cursor graphic bug. Maybe you guys should see if the update fixes it.

rampoob16_ESO

Systemversion: macOS 10.13 (17A405) incl. Supplement fix the Cursor Bug in Indesign (Adobe), but not in ESO

AKSb16_ESO2

Cursor still buggy.
And game not playable because of some kind of baaaad "lag" or something like that.

Publius_Scipio

That sucks. Not sure what else to add here. I was lucky that everything seems to be ok for me.

nCats

@Publius_Scipio can I ask you what mac do you have? Do you run Intel or Radeon graphics card?

I am currently on 2017 5k, so if this one is not bugged, I may as well try updating.

nCats

nCats wrote: »

@Publius_Scipio can I ask you what mac do you have? Do you run Intel or Radeon graphics card?

I am currently on 2017 5k, so if this one is not bugged, I may as well try updating.

Same question to @Vapirko ?

Publius_Scipio

Late 2013 MacBook Pro fully spec’d out

Vapirko

nCats wrote: »

nCats wrote: »

@Publius_Scipio can I ask you what mac do you have? Do you run Intel or Radeon graphics card?

I am currently on 2017 5k, so if this one is not bugged, I may as well try updating.

Same question to @Vapirko ?

I’ve got the 2017 15 inch MacBook Pro.

TheTimeWizard

My cursor does the same, I can reset it by tabbing away from ESO screen and then back, but then it still gets lost or turn into a white block with the cursor in the middle, sometimes I have 2 cursors one that is stationary and one that moves. Just curious as to wether the root cause of this error has been determined?

Current system is:

Model Name:MacBook Pro (15-inch, 2016)
Model Identifier:MacBookPro13,3
Processor Name:Intel Core i7
Processor Speed:2.9 GHz
Number of Processors:1
Total Number of Cores:4
L2 Cache (per Core):256 KB
L3 Cache:8 MB
Memory:16 GB
Boot ROM Version:MBP133.0233.B00
SMC Version (system):2.38f7
Radeon Pro 460 4 GB
Intel HD Graphics 530 1536 MB

Druachan

I have that on a 2011 iMac where after high sierra i found that the cursor would stick on the game at times, in menus or crafting or buying. I thought it was just my iMac getting old, but sounds like it is something else, I find that if i really shake the mouse it will move but then stick again.

aldriq

Finally upgraded, no cursor issue with the Intel Iris 6100.

nCats

Alright I will wait till .1 release of High Sierra and then upgrade. Thanks all for the input.

Kileo

So I had been using High Sierra beta for quite some time and was plagued by this cursor issue you guys are talking about, couldn't figure out what was causing it for the longest time until I started messing around with every mouse setting I could possibly find.

So I hope this works for all of you with the issue, if not..at least some of you.

System Preferences > Accessibility > Mouse & Trackpad > Uncheck Spring-Loading delay

I tried leaving it enabled and turning the delay down and up to see if it would help the issue without completely disabling it and it wouldn't work for me unless it was completely unchecked. But I haven't had an issue so far with my mouse doing weird things since disabling that option.

Hope it helps, I know how frustrating it was.

Publius_Scipio

Kileo wrote: »

So I had been using High Sierra beta for quite some time and was plagued by this cursor issue you guys are talking about, couldn't figure out what was causing it for the longest time until I started messing around with every mouse setting I could possibly find.

So I hope this works for all of you with the issue, if not..at least some of you.

System Preferences > Accessibility > Mouse & Trackpad > Uncheck Spring-Loading delay

I tried leaving it enabled and turning the delay down and up to see if it would help the issue without completely disabling it and it wouldn't work for me unless it was completely unchecked. But I haven't had an issue so far with my mouse doing weird things since disabling that option.

Hope it helps, I know how frustrating it was.

Nice find