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Can't log in to character - for a week now.

manavortex
manavortex
✭✭✭✭
Hey there,
a guild mate of mine can't log into one of his characters. The others are working, but he doesn't have a forum account and his ticket about getting one hasn't yet been answered, neither have his in-game tickets, so I thought I'd post this to give his case a bump.

Account: @jackdhy
Character: Zephyr Oretheran

He keeps getting error 326 (6:3:1027:2) when trying to log in with Zephyr. The other characters are working fine.

The reference number of his open ticket is 170822-00764.

Please investigate and get him unstuck! Thanks!
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  • ZOS_Bill
    ZOS_Bill
    admin
    @manavortex

    We have sent you a PM regarding this so please check your inbox when you have the time.
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  • jackdhy
    jackdhy
    ✭✭
    Hi there,
    Here to confirm every word of @manavortex - I'm the owner of the account mentioned - , and to post an image of the error, hoping that could be helpful to resolve the problem:

    1708300110530080.jpg

    Thanks for the help.
    Edited by jackdhy on August 29, 2017 7:41PM
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