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Can't create characters

mia_pow
mia_pow
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I don't own morrowind but since the update I can't create a new character I have available slots still since it say 7/8 Iam on the PS4 NA not sure anyone else having similar issues?
  • BlackSparrow
    BlackSparrow
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    Where, exactly, in the creation process is it blocking you? Is it not letting you press the "new character" button on the selection screen? Are you able to get into character creation but not finish it?
    I am Queen of Typos. If you don't see "Edited by BlackSparrow" above this line, please assume my account has been taken over by scamps and react accordingly.

    My Girls:
    "Elsweyr, yay or nay?"

    Nephikah the Houseless, dunmer assassin: "If circumstances try to drive me there, maybe. Right now, it just sounds like a lot of sand in my boots."
    Swum-Many-Waters, elderly argonian healer: "The simple thought of it dries my scales. I ventured into Elsweyr long ago, but I may be getting too old to make the journey again."
    Silh'ki, khajiit warrior-chef: "This one looks forward to seeing her home sands again. Perhaps she will make her home village many fish sticks!"
    Peregrine Huntress, bosmer hunter: "I could do much with a good dragon hide."
    Lorenyawe, altmer mechanist: "I see little need to muck about some ancient tomb. Too much work to do elsewhere. No, that was not an intentional pun."
    Lorelai Magpie, breton thief: "Stealing from the Ban Daar is always a fun challenge. Sometimes, they steal their stuff back!"
    Rasheda the Burning Heart, redguard knight: "While I try to stay at Swum-Many-Waters' side, the whispers of an undead threat worry me."
    Hex-Eye Azabi, khajiit daedric priestess: "Perhaps. The lady Mephala spins many webs, and I can see there being benefit in sending me into the path of an undead invasion."
    Yngva Stormhammer, nord bandit (reformed...ish): "I hear there will be dragons. I would be a disappointment to my Nord heritage if I did not try to slay them."
    Madam Argentia, dunmer aristocrat: "I have little desire to waltz across the desert for weeks at a time. It's terrible for the complexion."
    Mazie gra-Bolga, orc scout: "Uh... I'm kinda busy up in Wrothgar, sorry!"
    Felicia the Wanderer, imperial witch-for-hire: "The Khajiit usually throw some nice contracts my way. I'm sure Jimila will have something that will take me there."
    Calico Jaka-dra, retired khajiit pirate: "This one is happy to check back on her homeland after grand adventures drew her away! Let the kittens call her -dra instead of -daro now!"
    Shimmerbeam, blind altmer psijic: "My lady Meridia does detest the undead. I may need to sneak out on my duties on Artaeum to address it."

    (Signature idea shamelessly stolen from Abeille.)
  • mia_pow
    mia_pow
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    The option to create new character is completely gone on the selection screen
  • mia_pow
    mia_pow
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    I thought maybe since I didn't buy Morrowind Iam block from making an additional character, I wasn't trying to make a warden or anything regarding Morrowind unless there is a new way Iam supposed to create characters unlike the previous way.
  • BlackSparrow
    BlackSparrow
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    mia_pow wrote: »
    I thought maybe since I didn't buy Morrowind Iam block from making an additional character, I wasn't trying to make a warden or anything regarding Morrowind unless there is a new way Iam supposed to create characters unlike the previous way.

    You should be able to create a character if you have the slot for it. You haven't deleted a character recently, right?

    I'd fill out a support ticket here. If you start getting emails, pay attention to what they say, and, as the first round will likely be automated, keep replying until you get a person.
    I am Queen of Typos. If you don't see "Edited by BlackSparrow" above this line, please assume my account has been taken over by scamps and react accordingly.

    My Girls:
    "Elsweyr, yay or nay?"

    Nephikah the Houseless, dunmer assassin: "If circumstances try to drive me there, maybe. Right now, it just sounds like a lot of sand in my boots."
    Swum-Many-Waters, elderly argonian healer: "The simple thought of it dries my scales. I ventured into Elsweyr long ago, but I may be getting too old to make the journey again."
    Silh'ki, khajiit warrior-chef: "This one looks forward to seeing her home sands again. Perhaps she will make her home village many fish sticks!"
    Peregrine Huntress, bosmer hunter: "I could do much with a good dragon hide."
    Lorenyawe, altmer mechanist: "I see little need to muck about some ancient tomb. Too much work to do elsewhere. No, that was not an intentional pun."
    Lorelai Magpie, breton thief: "Stealing from the Ban Daar is always a fun challenge. Sometimes, they steal their stuff back!"
    Rasheda the Burning Heart, redguard knight: "While I try to stay at Swum-Many-Waters' side, the whispers of an undead threat worry me."
    Hex-Eye Azabi, khajiit daedric priestess: "Perhaps. The lady Mephala spins many webs, and I can see there being benefit in sending me into the path of an undead invasion."
    Yngva Stormhammer, nord bandit (reformed...ish): "I hear there will be dragons. I would be a disappointment to my Nord heritage if I did not try to slay them."
    Madam Argentia, dunmer aristocrat: "I have little desire to waltz across the desert for weeks at a time. It's terrible for the complexion."
    Mazie gra-Bolga, orc scout: "Uh... I'm kinda busy up in Wrothgar, sorry!"
    Felicia the Wanderer, imperial witch-for-hire: "The Khajiit usually throw some nice contracts my way. I'm sure Jimila will have something that will take me there."
    Calico Jaka-dra, retired khajiit pirate: "This one is happy to check back on her homeland after grand adventures drew her away! Let the kittens call her -dra instead of -daro now!"
    Shimmerbeam, blind altmer psijic: "My lady Meridia does detest the undead. I may need to sneak out on my duties on Artaeum to address it."

    (Signature idea shamelessly stolen from Abeille.)
  • Bucky Balls
    Bucky Balls
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    Might I suggest you check your resolution? - the create button is close to the bottom of the screen and may be obscured if that part of the screen is clipped.
  • Jagula0901
    Same issue as op but on my Xbox. Deleted a char to make another, bit there is no option on the screen to make it.
  • mia_pow
    mia_pow
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    I deleted a character about two days ago, does deleting one cause me to wait.
  • gentomann
    gentomann
    same here on ps4. was full, bought a slot in crown shop but theres no option to create one more char, only the hint that i reached my max of 9 chars is gone.

    friend on ps4 with same issue, we both dont have morrowind.

    fix this, that is incredibly *** up.
  • mia_pow
    mia_pow
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    Glad Iam not the only one, I was beginning to think there was something wrong with me.
  • Zemurii
    Zemurii
    Soul Shriven
    I was having the exact same issue, deleted a character that i didn't want, then i was able to create a new one.

    While this isn't a viable solution, it is a way around it until they fix the issue.
    Edited by Zemurii on June 8, 2017 7:11AM
  • Demonchilde1
    Demonchilde1
    Soul Shriven
    @Zemurii
    May I ask how many toons you have ?
    I have 7 out of 8 and still cant create a new one :(

    Do I have to delete another one ?
  • Ihatenightblades
    Ihatenightblades
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    hard reset ur xbox lol. The infamous Microsoft line
  • Jaremaru
    Jaremaru
    @ZOS_GinaBruno come on, how many days does this need to go on?

    At least get Zos to acknowledge that this is a problem. Paying 60 CAD when all I want out or the DLC is to make a Warden and I cant even do so.
    Edited by Jaremaru on June 10, 2017 2:33AM
  • CaptainBeerDude
    CaptainBeerDude
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    ....at least I'm enjoying my warden...

    Sending good feels your way...
  • Jaremaru
    Jaremaru
    @Zemurii
    May I ask how many toons you have ?
    I have 7 out of 8 and still cant create a new one :(

    Do I have to delete another one ?

    Yes. I just deleted a second character and once you have 6/8 you can make a new one. such BS
  • Jagula0901
    I had 8/9 and couldn't create one. I deleted another and had 7/9 and was able to create one. Now I'm back to 8/9 and can't create any more so idk.
  • Katahdin
    Katahdin
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    @Zemurii
    May I ask how many toons you have ?
    I have 7 out of 8 and still cant create a new one :(

    Do I have to delete another one ?

    You shouldn't have to but if you had 8 characters and deleted one 2 days ago, I think you have to wait one more day to make a new character. If it still doesn't let you then it's a bug.
    Edited by Katahdin on June 10, 2017 3:25AM
    Beta tester November 2013
  • starkerealm
    starkerealm
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    No, you can create a new character immediately after deletion. Or, you're supposed to be able to. Way back when, I nuked one of my Nightblades to reroll them as a DK. And, that worked. So, no, this is a bug of some sort.
    Co-Host of The Tenets: a podcast focused on bringing new players up to speed in ESO.
  • MLGProPlayer
    MLGProPlayer
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    Katahdin wrote: »
    @Zemurii
    May I ask how many toons you have ?
    I have 7 out of 8 and still cant create a new one :(

    Do I have to delete another one ?

    You shouldn't have to but if you had 8 characters and deleted one 2 days ago, I think you have to wait one more day to make a new character. If it still doesn't let you then it's a bug.

    There is only a limit on how many characters you can delete, not how many you can create. I've deleted and remade characters right after many times (including when Morrowind launched). But this is on PC.
    Edited by MLGProPlayer on June 10, 2017 4:25AM
  • MLGProPlayer
    MLGProPlayer
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    I hope you guys didn't delete any max level characters. If you did, you can ask ZOS to restore them.

    This is a huge bug to go unacknowledged for 3 days now.
    Edited by MLGProPlayer on June 10, 2017 4:28AM
  • fgoron2000
    fgoron2000
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    Cooldown is 72 hours. You should be able to create a new character 72 hours after the time that you deleted the previous one. This is because you had all 8 slots filled, and then deleted one. If you had had 7/8 and then deleted one, you could have created a new one right away, based on the existing open slot, and then been able to add another 72 hours later.
  • MLGProPlayer
    MLGProPlayer
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    fgoron2000 wrote: »
    Cooldown is 72 hours. You should be able to create a new character 72 hours after the time that you deleted the previous one. This is because you had all 8 slots filled, and then deleted one. If you had had 7/8 and then deleted one, you could have created a new one right away, based on the existing open slot, and then been able to add another 72 hours later.

    The cooldown only affects how many characters you can delete. There is no restriction on creating new characters.
  • fgoron2000
    fgoron2000
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    fgoron2000 wrote: »
    Cooldown is 72 hours. You should be able to create a new character 72 hours after the time that you deleted the previous one. This is because you had all 8 slots filled, and then deleted one. If you had had 7/8 and then deleted one, you could have created a new one right away, based on the existing open slot, and then been able to add another 72 hours later.

    The cooldown only affects how many characters you can delete. There is no restriction on creating new characters.



    interesting, i interpreted it differently...I thought that it was for both...
  • Darlon
    Darlon
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    fgoron2000 wrote: »
    fgoron2000 wrote: »
    Cooldown is 72 hours. You should be able to create a new character 72 hours after the time that you deleted the previous one. This is because you had all 8 slots filled, and then deleted one. If you had had 7/8 and then deleted one, you could have created a new one right away, based on the existing open slot, and then been able to add another 72 hours later.

    The cooldown only affects how many characters you can delete. There is no restriction on creating new characters.



    interesting, i interpreted it differently...I thought that it was for both...

    It isn't.

  • Shadow_Viper_vX
    Shadow_Viper_vX
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    When in doubt, file a customer service ticket
  • Cyrus_Grimwulf
    I'm having this same problem. I recently created three new characters which left me one slot open which I have plans to create a Warden when I get Morrowind but the option to create a character is missing from the character login screen this is on Xbox One
  • DobbaDeuce
    DobbaDeuce
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    Same thing for me on PS4. Deleted my 8th character, now at 7/8 and it won't let me make a new one.
    Tamriel-616 - A Chronicle of Tamriel's Heroes
    Jollo | Daggerfall | Templar | Lvl 47 | Blackwater Blade
    Vidarr
    | Ebonheart | Sorcerer | Lvl 26 | Chillrend
    J'Pummra
    | Aldmeri | Dragonknight | Lvl 13 | Thornblade
  • Rittings
    Rittings
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    Still going on. Nearly 2 weeks later and maintenance today and STILL no fix. What ZoS need to do is give an extra character slot to all those who submit a ticket because at 7/9 I believe you could create a character, but not at 7/8... so it's not like they'd gain anything extra - because they'd still only have 8/9 characters and not be able to create the 9th.

    ZoS are very quiet on this - and it's a serious bug because if you purchase 1 extra slot from the store, with MONEY, you won't be able to use it.
  • Rittings
    Rittings
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    The easy fix ZoS could throw out here is anyone that submits a ticket - give them an extra character slot free. They can't use that slot, but at least can use the ones they have paid for!
  • ZOS_AntonioP
    Hello everyone,

    At this time we aware of an issue where some players are unable to create new characters after the Morrowind update. The dev team is working diligently to have a fix released soon.

    Many thanks for your patience and understanding.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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