ETA on server going online?

Valorin

Awontu wrote: »

When u re with eso plus, u paid a day for nuthin'
I can understand NA server start first cause it use for authentication
But 2 hours its too much, NA customer found server up soon in the morning and EU customer found server up late in day

I pay for ESO+ and I also pay for the people working right now on our server. Whatever takes longer for it to come online doesn't really matter. I never maintained a server so I can't tell, and I bet you can't as well.

Shatricor

How about giving any player every Maintenance which last longer than 3 Hours or than NA Maintenance 50 Crowns. The servers will be so fast online that no one get Crowns (except big Content Patches)

Agalloch

ZOS_GinaBruno wrote: »

PC NA is back online now, but PC EU is still under maintenance for another hour or two.

Any missing patch notes?

Where are the fixes promised? No combat , mechanics , balance fixes?


Thanks.

KerinKor

BlackbirdV wrote: »

ZOS_GinaBruno wrote: »

PC NA is back online now, but PC EU is still under maintenance for another hour or two.

Why is it always EU?

Because ZOS do the NA one first to please their 'own' customers, non-NA players can just wait!

Most_Awesome

I would like maintenance to be moved to Wednesday, I'm always at work Wed morning so it would no longer affect me, I could then troll the forums and say I'm an I.T expert and know how hard maintenance is and everyone should stop moaning




PS Maintenance really should be changed to Wed My life is ESO I care nothing for the real world!!!!

Herdis1987

I just came back to ESO from playing Wow for 7 months. Forgot how frustrating it is to sit around and wait for this >.> Maint in Wow was like 1 hour each week (sometimes way less, sometimes a bit more)

Franieck

putting aside the enraging fact that they can't seem to treat EU and NA customers the same way, the patch notes seem to suggest that they practically didn't fix jack ***. I mean... taking 8 hours to put on a band-aid and claiming to perform surgery is classic ZOS. And yet it never ceases to frustrate me.

Awontu

Valorin wrote: »

Awontu wrote: »

When u re with eso plus, u paid a day for nuthin'
I can understand NA server start first cause it use for authentication
But 2 hours its too much, NA customer found server up soon in the morning and EU customer found server up late in day

I pay for ESO+ and I also pay for the people working right now on our server. Whatever takes longer for it to come online doesn't really matter. I never maintained a server so I can't tell, and I bet you can't as well.

I have already work on maintenance server and migration server too, but for bank and insurance then customer is the first priority... I will work tonight between 19h-7h, then i cant play all day but i paid...
I m upset about the delta time, 2 hours more for EU server maintenance, but no reason mentionned.
u said "i can't tell" but u told

Tyrion87

Wait until they fix BG for NA, while for EU they will remain bugged ^^

hmsdragonfly

Huyen wrote: »

ZOS_GinaBruno wrote: »

PC NA is back online now, but PC EU is still under maintenance for another hour or two.

Again the EU servers require more time to fix stuff. Could we agree that that needs to be fixed first? We feel like second-rate players now...

The EU hardware maintenance team probably ran into some issues that require more time. What do you want them to do, fly the NA team to Franktfurt to help fix this? Relax, everything will be fine.

Desmes

Doesn't NA just begin to wake up? Means their maintenance was done while they were sleeping xD

Universe

ZOS_GinaBruno wrote: »

PC NA is back online now, but PC EU is still under maintenance for another hour or two.

Troneon

Its all good, we will get to play "what did they break this time" online soon enough...

Catulo

Each week or two it is just the same:

1. Maintenance takes longer than usual.
2. EU maintenance takes much longer than NA maintenance.
3. People get upset, threaten to unsub and/or threaten to leave the game.
4. As soon as the maintenance is over, everybody is happy again, plays ESO and forgets about the anger.

It is sad that a company of this size is not able - or not willing - to manage a reasonable maintenance, especially for the EU.
I do feel like a second class customer. This won't make me quit, but it will prevent me from coming back after taking time out to wait for some new content and playing something different.

As long as they get our money, nothing will change. Never.

Thalmar

This is the one and only specific reason that I do neither buy any DLC, expansion or pay subscription. Principles. Till the day that they will treat Europeans same as americans will not spend any single penny. They even didn't bother to locate European server in Europe at launch, this shows their intention. Just circle the maintenance times already, company always favor americans. Honestly a business company should know better.

CoachPower

Lieblingsjunge wrote: »

TheValar85 wrote: »

As a paying coustumer i demand from ZOS to split the maintenance up. I dont give a F about USA.

Too bad your demands ain't of any worth. Unless you can mobilise ~25% of the player base & actually show Zeni that they'll lose a lot of players/income if they keep this up. To Zenimax, you're nothing. One quitting here and one quitting there, they don't care. Because they still got more people playing the game / more people starting to play. In the big picture we are all useless af and nobody really gives a *snip'd* about us. Thinking anyone of us is important and that our demands matter is naive.

tl;dr, You don't matter. Nobody does.

LOL.. This is cold

melloni_aleb16_ESO

MUAHAHAHAHHAHAHAA

We customers of ESO are like cars ..

NA first choice
EU second choice

Faulgor

Guess I'm with my chancellor on this one - we really can't depend on the US anymore

Lieblingsjunge

CoachPower wrote: »

Lieblingsjunge wrote: »

TheValar85 wrote: »

As a paying coustumer i demand from ZOS to split the maintenance up. I dont give a F about USA.

Too bad your demands ain't of any worth. Unless you can mobilise ~25% of the player base & actually show Zeni that they'll lose a lot of players/income if they keep this up. To Zenimax, you're nothing. One quitting here and one quitting there, they don't care. Because they still got more people playing the game / more people starting to play. In the big picture we are all useless af and nobody really gives a *snip'd* about us. Thinking anyone of us is important and that our demands matter is naive.

tl;dr, You don't matter. Nobody does.

LOL.. This is cold

*points to my avi*
Queen of Ice, I guess. Or the witch in Narnia, can't decide

Syrana

rofl you all take this way to serious.. who cares if there is longer maintenance once a week..
none will die cuz server down..go out or do w/e xD

Desmes

Catulo wrote: »

Each week or two it is just the same:

1. Maintenance takes longer than usual.
2. EU maintenance takes much longer than NA maintenance.
3. People get upset, threaten to unsub and/or threaten to leave the game.
4. As soon as the maintenance is over, everybody is happy again, plays ESO and forgets about the anger.

It is sad that a company of this size is not able - or not willing - to manage a reasonable maintenance, especially for the EU.
I do feel like a second class customer. This won't make me quit, but it will prevent me from coming back after taking time out to wait for some new content and playing something different.

As long as they get our money, nothing will change. Never.

Expecting a great from company that can't make your ingame AH delivery deliver instant, is too much. They even missed most common search input field in AH design.

Sylosi

Lieblingsjunge wrote: »

Well, if you took the time to read the ToS you agreed you - you would see that Zenimax already is defended against such a claim.

Just because something is in some form of contract such as ToS doesn't mean a company can't be taken to court and lose over it, for example lots of software states in their EULA/ToS that the user cannot resell their licence for that software, yet the European Court ruled against that.

Larry78

Downloaded update right now but still cant login..

Cpt_Teemo

Still getting errors and asking to repair everytime

Saying something about Locked error, and then starts to redownload again stops at 33% then asks to repair.

Cloudless

Desmes

Like in Siege: Whip

Kyle1983b14_ESO wrote: »

Still getting errors and asking to repair everytime

Saying something about Locked error, and then starts to redownload again stops at 33% then asks to repair.

Have had that problem too. Way too many times. Easiest thing to check is to make sure you have enough space on HD and launcher is running with admin permissions.

Feanor

To me it's not even the fact that extended downtime is more the rule than the exception these days, it's the absolutely atrocious communication ZOS has. I'm sure the community managers try to do their best, but clear statements regarding the issue why maintenance takes longer than expected would help a lot.

Faulgor

ZOS_GinaBruno wrote: »

PC NA is back online now, but PC EU is still under maintenance for another hour or two.

One hour down, one to go?

stevepdodson_ESO888

melloni_aleb16_ESO wrote: »

MUAHAHAHAHHAHAHAA

We customers of ESO are like cars ..

NA first choice
EU second choice

are you seriously trying to suggest people would pick a Chrysler over a Porsche?

Glamdring

wtf Zo$ i have been at work all day, came home did my meditation, took a smoke and made some coffee and sat down at my comp to wreck some scrubs in pvp and its OFFLINE!!!!!!!!