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NO POINT PLAYING...CONSTANTLY DCING

revolution1
Well, that's me. Real shame too. I came back after 18 months because of constant problems loading...now it's constantly dc'ing. And it's not my computer or internet.
  • AhPook_Is_Here
    AhPook_Is_Here
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    Maybe your router?
    “Whatever.”
    -Unknown American
  • Tannus15
    Tannus15
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    Maybe your router?

    I'm pretty sure he's rooted.
  • idk
    idk
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    Maybe your router?

    Something more on the local side for sure since it is not a widespread issue on PC.
    Edited by idk on March 20, 2017 5:10AM
  • SanSan
    SanSan
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    It's on your side pal. Get it fixed.
  • Horowonnoe
    Horowonnoe
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    What everyone is saying. DC's happen sometimes, sure, but its not a constant problem. Or you would see a lot more forum posts about it.
    PC / NA
    Templar Healer "False Eye"
    Sorc Healer "Potema the Wolf Queen"
    Warden Healer "Heavy Attacks Online"
    Magicka Nightblade DPS "Nephaleth Telvanni"
    Dragonknight Tank "Nico's Facsimile"

    Builds & Guides:
    Horow's Templar Healer Guide for Trials (Murkmire updated)
    How to get Felms to jump correctly in vAS HM?
    Horow's vMA Magicka Sorc Build for beginners and lazy farmers
    Horow's Magicka Sorc Triple Pet Heavy Attack Build - Summerset Isles Ready
    More builds at anthem-guild.com/pve/.

    Notable Achievements:
    - World's first 18 Axes vAA clear
    - World's first 20+ enrage stack Llothis in vAS HM and World record cone damage
  • Sneaky-Snurr
    Sneaky-Snurr
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    Like others said but I do have constant DCs when I'm in the same instance as large zergs in Cyro.

    The connection is clean in other places though. Have you checked whether the network traffic in your town/area/ISP is congested? I suggest checking that out just in case.
    The Order of the Shadows: Nightmare
      EP CP810 Nightblade
      AD CP810 Templar
      AD CP810 Dragon Knight
      AD Lvl 25 Sorceror
      DC Lvl 23 Nightblade
    {PC•NA•no-CP Ravenwatch}

    Shadow hide you. -Unknown
    There is no clean fight in a war. -Shun Izaki
  • BellatorMortalis
    I too find the disconnects annoying. But they have been reported for years.
  • Mashille
    Mashille
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    That's odd, I'm always: ADing...

    Yeah I'll go.
    Edited by Mashille on March 21, 2017 9:00AM
    House Baratheon: 'Ours Is The Fury'
  • Wreuntzylla
    Wreuntzylla
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    I play from multiple different locales and from a couple of them I dc alot during 8am-5pm timeframe. ZoS drops the connection if latency is too high, is what it seems.

    Edit: It's a problem with one of the providers on the path to ZoS.
    Edited by Wreuntzylla on March 20, 2017 8:11AM
  • Chayne
    Chayne
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    Have you tried to use another free dns server? maybe the ones from google?
  • xeNNNNN
    xeNNNNN
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    Well, that's me. Real shame too. I came back after 18 months because of constant problems loading...now it's constantly dc'ing. And it's not my computer or internet.

    I dont see many complaints these days about dc's so its likely your router blocking ESO's connections.

    Try opening the ports. Works for a lot of people or adding an exception to the game and its launcher on your firewall or both.
    Ah, e-communities - the "pinnacle" of the internet............yeah, right.
  • Ep1kMalware
    Ep1kMalware
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    Sudden lag spikes seem to be on zos end, several plays seems to get them at the exact same time amd they emd at the same time. Never heard any complaints on dc'ing so it's maybe to do with your settings.
  • Paganini
    Paganini
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    I also had the problem, that i got disconnected every 10-20 minutes. Check out your router settings, and deactive IPv6...
    Don't ask me why, but this solved my auto-disconnects.

    Iam using the newest Fritzbox and within the last firmware updates the IPv6-option was added and automaticly set to "on"
  • StevieKingslayer
    StevieKingslayer
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    I have to same issue.
    I DC, but my partner in the same room doesnt.
    I am demanding better customer service from Zenimax Studios.
    I am demanding better and more open communication between the devs & the playerbase.
    Majin Stevie || Iothane || Nymphetamine
    PVP || PVE
    Player since beta.
  • cpuScientist
    cpuScientist
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    Alot of times I switch zones or try to log it kicks me saying error unknown. It's becoming the biggest pain. It just all of a sudden started happening since December. I tried connecting directly to my modem and nothing. No other game gives me any issues at all. I cannot get skyshards as I will just keep doing trying to get in or out. And it just gets me angry. If anyone has dealt with this or know possible solutions.... PLEASE LET ME KNOW. BOMBARD ME WITH ADVICE!!!
  • Jacozilla
    Jacozilla
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    I can easily concede some or combo of the issue may be user side vs ZOS related, but it is fairly clear from most complaints it is fair share from ZOS as well.

    re: it is not a problem or there would be more forum posts about it - don't necessarily agree as lots of people just bail on the game vs post, large majority of players are silent casuals who never register, read, or visit forum, and if you also look under tech support forum the issue does seem to regularly come up

    re: must be user problem only - if that were the case, then most users are apparently lying, because in many - if not most - complaints, the user specifically points out they can connect and sustain long term play in other MMOs / online games just fine.

    Therefore, yes it could be user side only, could be pathway between user and ZOS, or as clearly happened many times when ZOS screwed up their latency detection after a patch and had to reapply a fix, it is in good part their issue because of the way they coded auto-disconnects based on detecting latency.

    From my experience, sometimes connections are just fine. Sometimes, like past few weeks, connection is horrible in terms of constant disconnects. In both scenarios, checking my pathway is completely clear and free of latency to the NA server IP. It just seems to be time to time, after a maintenance patch, ZOS changes, borks, or otherwise screws up their auto disconnect coding that some - not all- but some users get more affected than others.
  • xeNNNNN
    xeNNNNN
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    Jacozilla wrote: »
    I can easily concede some or combo of the issue may be user side vs ZOS related, but it is fairly clear from most complaints it is fair share from ZOS as well.

    re: it is not a problem or there would be more forum posts about it - don't necessarily agree as lots of people just bail on the game vs post, large majority of players are silent casuals who never register, read, or visit forum, and if you also look under tech support forum the issue does seem to regularly come up

    re: must be user problem only - if that were the case, then most users are apparently lying, because in many - if not most - complaints, the user specifically points out they can connect and sustain long term play in other MMOs / online games just fine.

    Therefore, yes it could be user side only, could be pathway between user and ZOS, or as clearly happened many times when ZOS screwed up their latency detection after a patch and had to reapply a fix, it is in good part their issue because of the way they coded auto-disconnects based on detecting latency.

    From my experience, sometimes connections are just fine. Sometimes, like past few weeks, connection is horrible in terms of constant disconnects. In both scenarios, checking my pathway is completely clear and free of latency to the NA server IP. It just seems to be time to time, after a maintenance patch, ZOS changes, borks, or otherwise screws up their auto disconnect coding that some - not all- but some users get more affected than others.

    In terms of lag yes it is ZoS that causes that problem because their megaservers seem to be struggling to keep up with the increasing calculations each patch brings. So on their side its server processing.

    But when it comes to disconnects and people using the argument "and it only happens in <Insert Game>" they can be telling the truth but it may not be because of ZoS either because not everyone is 100% computer literate. In fact many get angry and spew out rage over forums and not always is the rage full of clarity and truth.

    User side things that can cause DC:

    - ISP is having trouble connecting to ZoS servers because of their own protocols.
    - Router is having problems because the port needed to be open to access the server in a sustained manner is locked.
    - Firewall on the users computer is blocking certain connections from ZoS's megaserver.
    - Safety protocols are "ON" when concerning the hub.
    - Users connection is shared but not equipped for multiple user usages, I.e playing the game while someone is streaming netflix which can cause dc's in certain games.

    There are plenty more reasons why they could get dc'ed.

    The last time I got dc'ed was thieves guild. Quite some time ago now but that was because the whole server went down. Sometimes the ISP's are just bad at maintaining stable connections to certain server platforms.

    Frankly anyone who gets dc's should just open a support ticket instead of getting frustrated and giving up then whining on the forums about it when there are plenty of avenues for solutions they can take.
    Edited by xeNNNNN on March 20, 2017 10:03AM
    Ah, e-communities - the "pinnacle" of the internet............yeah, right.
  • greylox
    greylox
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    I barely ever DC but lately have been quite a bit, and sort out the group finder for the love of god....Don't leave it till morrowind...
    PC EU

    House of the Black Lotus
    *{Smokes-in-the-Shade }* (Mag pet Sorc Argonian, prolific thief, willing participant of the dark arts, gardener of exotic...herbs)
    {Lugdum The Mechanist} (Hybrid Orc Templar, collector of ancient Ayleid smoking pipes)
    {Rantoul} (Dark Elf Magknight, likes an ale between boss fights, has been known to offer daedric princes out in a fist fight)
    {Red, The Wanderer} (Bosmer stam sorc and hunter extraordinaire)
    {Shoots-For-Stars} (Argonian Mag pet Sorc Ice mage Healer)
    *{Jinny the spark }* (Sassy Imperial Stamplar)
    {Crezzi the Drifter} (Magblade khajiit burglar, available for questionable operations)
    {Grif the Despised} (StamKnight Tank Nord, Eastmarch Master Drinker and spinner of tall yarns)
    {Geraldine Stone-Heart} (High Elf MagSorc Ice Tank, Mystic, practitioner of the ancient arts)
    *{Anawinn}* (Stam pet Ward Redguard, Mother to a bear and an unruly Hunger,Librarian, field medic and natures fist)

    {*}Mains
    { CP 900+ }

    Caretaker of Battle Island (Grand Topal), the holiday destination for the discerning warrior
    Residing in Stay-Moist Mansion-Shadowfen - The Smoking Den (as of 6th feb 2017)

  • cpuScientist
    cpuScientist
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    xeNNNNN wrote: »
    Jacozilla wrote: »
    I can easily concede some or combo of the issue may be user side vs ZOS related, but it is fairly clear from most complaints it is fair share from ZOS as well.

    re: it is not a problem or there would be more forum posts about it - don't necessarily agree as lots of people just bail on the game vs post, large majority of players are silent casuals who never register, read, or visit forum, and if you also look under tech support forum the issue does seem to regularly come up

    re: must be user problem only - if that were the case, then most users are apparently lying, because in many - if not most - complaints, the user specifically points out they can connect and sustain long term play in other MMOs / online games just fine.

    Therefore, yes it could be user side only, could be pathway between user and ZOS, or as clearly happened many times when ZOS screwed up their latency detection after a patch and had to reapply a fix, it is in good part their issue because of the way they coded auto-disconnects based on detecting latency.

    From my experience, sometimes connections are just fine. Sometimes, like past few weeks, connection is horrible in terms of constant disconnects. In both scenarios, checking my pathway is completely clear and free of latency to the NA server IP. It just seems to be time to time, after a maintenance patch, ZOS changes, borks, or otherwise screws up their auto disconnect coding that some - not all- but some users get more affected than others.

    In terms of lag yes it is ZoS that causes that problem because their megaservers seem to be struggling to keep up with the increasing calculations each patch brings. So on their side its server processing.

    But when it comes to disconnects and people using the argument "and it only happens in <Insert Game>" they can be telling the truth but it may not be because of ZoS either because not everyone is 100% computer literate. In fact many get angry and spew out rage over forums and not always is the rage full of clarity and truth.

    User side things that can cause DC:

    - ISP is having trouble connecting to ZoS servers because of their own protocols.
    - Router is having problems because the port needed to be open to access the server in a sustained manner is locked.
    - Firewall on the users computer is blocking certain connections from ZoS's megaserver.
    - Safety protocols are "ON" when concerning the hub.
    - Users connection is shared but not equipped for multiple user usages, I.e playing the game while someone is streaming netflix which can cause dc's in certain games.

    There are plenty more reasons why they could get dc'ed.

    The last time I got dc'ed was thieves guild. Quite some time ago now but that was because the whole server went down. Sometimes the ISP's are just bad at maintaining stable connections to certain server platforms.

    Frankly anyone who gets dc's should just open a support ticket instead of getting frustrated and giving up then whining on the forums about it when there are plenty of avenues for solutions they can take.

    Support ticket didn't help me. They basically told me go away lol. So if anyone knows anything that can help with error unknown kicks when swapping instances or loading in. Please do tell.
  • Deheart
    Deheart
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    More than likely if you have already power cycled your router and you are still constantly DCing, its probably something to do with your ISP, and rarely you router or computer. Back when Century link was still Qwest I used to have problems staying online when playing wow, and it always got fixed immediately when I called to complain, and then after a couple of weeks it started happening again. It had something to do with the Dynamic IP address not properly releasing or something like that down the line.

    And I remember one time a few years back when Century Link updated some of their hardware and software it became somewhat incompatible with my current bought from Century Link router, constantly DCing and they ended up replacing it for free.
    As a casual player I was satisfied that at one point I had a char max level and near max crafting with almost all motifs and I pretty much lost interest. Then ESO discovered DLC's and now my main is just a wanabe and I am happily pulled back into the game.
  • Djeriko
    Djeriko
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    It still happens to me as well. I have it narrowed down to "packet loss". If you get dc'd at almost an exact amount of playtime every time, that's most likely your issue. Unfortunately its the ISP or router involved and not the game. If the server detects your system or ISP not catching up with the constant loading, it automatically kicks you off or at least that's how it was explained to me. Just a possible reason.
    "When in doubt, kill it with fire."
  • failkiwib16_ESO
    failkiwib16_ESO
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    Addons can crash your game, cause lag, long loading screens... so remove all addons in the game and nuke all the files in the saved variable folder as well. See if it makes a difference.

    Set the game graphical settings to low, set view distance to 35 max, particle settings as low as possible, remove shadows and turn off all the switches that can be turned off ..bloom effects, water reflections etc. See if it makes a difference.

    Create a new char and try to play with it, walk through wayshrines and dungeons. See if it make a difference.
    -(with every new major DLC, some players struggle playing with their main chars, because: if the have quested or gained many achievements with that char they will have the following problems: crash, lag, long loading screens or struggle to log in).

    When you start up ESO, open up Task Manager and see if you have 2 ESO open ...if so, turn one of them off.
  • revolution1
    Wow...just got back from work and find a load of replies...thanks. I'll give it another go.
    Edited by revolution1 on March 21, 2017 4:23AM
  • Taleof2Cities
    Taleof2Cities
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    Thank you for emphasizing your point in CAPS.
  • revolution1
    You're welcome
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