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Access code e-mail not working,

xdamnitsgavinb14_ESO
xdamnitsgavinb14_ESO
Soul Shriven
Some e-mails are showing up, none of the access code e-mails are sending. can't log in. 24 hour wait time for each attempt to send password, i tested some other e-mail prompts from their website and some work some don't.

Best Answers

  • ZOS_CoriJ
    ZOS_CoriJ
    ✭✭✭✭✭
    Please contact SUPPORT at the top of the page for further information. You can use the Web Assistant to address this matter. Keep in mind that your access code is a separate service from say announcement emails which are sent directly by us-- so it is not accurate to measure success based on other received emails.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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    Staff Post
    Answer ✓
  • WitchyWarrior
    WitchyWarrior
    ✭✭✭✭
    I know all about this! Took forever to get it fixed, but I finally did.

    Submit a ticket, and they will 1st send you a reply with generic instructions to go through. You reply back that those didn't work(if they in fact didn't).
    Then they will ask you for a new email address to use to get the access codes from now on.

    I had to make a new Gmail address and send it to them. They changed it and now I can get the access codes.
    It takes a few back and forths but eventually it will get worked on.

    Good luck!
    Answer ✓
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