Daemons_Bane wrote: »lazarus102 wrote: »Or...
We could just be thankful that they are addressing the problem quickly, rather than letting it go until the next scheduled maintenance.
Quickly? You call 14 hours (over 2 days) "quickly"? I'd hate to see them take their time on something....
Oh and what exactly are they fixing anyways? Have they even cared to tell us? Are there patch notes for it?
In my magical world, 14 hours is closer to half a day than it is to 2 days
lazarus102 wrote: »Give this post a thumbs up (or other positive check) if you think that this is reasonable.
lazarus102 wrote: »Lieblingsjunge wrote: »lazarus102 wrote: »Giles.floydub17_ESO wrote: »@lazarus102
Not needed and should not happen. Maintenance is part of any MMO and should be expected.
It's better to have a company that will do maintenance than one which ignores issues and forces us to deal with them
Not for 14 friggin hours within 2 days. I'm not new to mmo's. I've been playing eq2 for years and it was never that bad for downtime without a damn good excuse like xpac being installed on servers, not "oops, sorry, we twip over power cord, you wait now for long time! Thx for your patience!"
If you would've done what you *should've* done when you started the game: READ THE ToS.
It clearly states that we do not have the right to demand compensation and that they have the right to take the game offline as they see fit.
Why can't people just l2read what they're agreeing to. You wouldn't sign a contract without reading it - which is basically what you're doing when you're creating an account; signing a contract. Ain't anyone's fault you feel obliged to compensation, because you were too lazy to read what you agreed to.
Sigh. Laziness. 1st World's worst disease with a solution.
No one reads the damn ToS. It clearly falls under the TL;DR unless people are lawyers or love reading or extremely bored/boring. Personally I'd rather read a thesaurus, those have more useful information.
I didn't think it was that unreasonable. As a business, they are inconveniencing their paying customers, without us they got nothing. The customer is essentially the highest ranking individual in any business because without them the business doesn't exist. I don't just mean me, I mean anyone that is a customer of this game. So a smart business decision would be that after 2 days of downtime, they could make some tiny effort to compensate us rather than just thanking us for our patience(which many of us are out of).
Y'all act like you've never seen down time in an MMO or additional downtime over an unexpected error. In other words... y'all act like you've never played an MMO before. Every time there is unexpected downtime there is the usual few posts...
#1 condemning the devs
#2 demanding compensation for not being able to play
#3 ridiculous ideas on how to prevent downtime
#4 comparing the MMO that is down to another MMO that is up(but also had unexpected downtime)
#5 a display of knowledge on how they could do better(the pseudo job app)
#6 a display of a complete lack of knowledge on how it all works
And #7 the one guy that trolls all of the other 6 because he's bored.
Seriously... If you were that good, you would be working there already, if any of the same ideas that have been tossed about for years would actually work, they would do them and if anything you say about it actually mattered, an employee would be letting you know how good and/or thoughtful your input was.
lazarus102 wrote: »Or...
We could just be thankful that they are addressing the problem quickly, rather than letting it go until the next scheduled maintenance.
Quickly? You call 14 hours (over 2 days) "quickly"? I'd hate to see them take their time on something....
Oh and what exactly are they fixing anyways? Have they even cared to tell us? Are there patch notes for it?
lazarus102 wrote: »Giles.floydub17_ESO wrote: »@lazarus102
Not needed and should not happen. Maintenance is part of any MMO and should be expected.
It's better to have a company that will do maintenance than one which ignores issues and forces us to deal with them
Not for 14 friggin hours within 2 days. I'm not new to mmo's. I've been playing eq2 for years and it was never that bad for downtime without a damn good excuse like xpac being installed on servers, not "oops, sorry, we twip over power cord, you wait now for long time! Thx for your patience!"
lazarus102 wrote: »No one reads the damn ToS. It clearly falls under the TL;DR unless people are lawyers or love reading or extremely bored/boring. Personally I'd rather read a thesaurus, those have more useful information.
lazarus102 wrote: »Clearly none of you should ever run a business because if you would treat your customers the same way Zenimax does then your business would fail horribly and get bad ratings all over the net.
lazarus102 wrote: »Clearly none of you should ever run a business because if you would treat your customers the same way Zenimax does then your business would fail horribly and get bad ratings all over the net.
leepalmer95 wrote: »lazarus102 wrote: »Clearly none of you should ever run a business because if you would treat your customers the same way Zenimax does then your business would fail horribly and get bad ratings all over the net.
Stop crying your not entitled to anything so stop thinking you are.
Man some people think the world revolves around them.
Get over the downtime and get over yourself.
lazarus102 wrote: »Clearly none of you should ever run a business because if you would treat your customers the same way Zenimax does then your business would fail horribly and get bad ratings all over the net.
At the start of ESO (at launch and shortly after) there was a huge amount of downtime too, and as I recall my sub back then got compensated with free ESO+ days.
If they did it then, they could do it again now.
lazarus102 wrote: »At the start of ESO (at launch and shortly after) there was a huge amount of downtime too, and as I recall my sub back then got compensated with free ESO+ days.
If they did it then, they could do it again now.
Exactly and people are right, ESO doesn't technically 'owe' us anything but it's like common courtesy; people don't hold doors open for other people because they owe them anything. You happen to be in the position to do something nice for someone and so you do. And as a business when they deny many of their customers 2 full days of play(those of us that have jobs that is, I'm not talking about the ones that sit at home all day and play the game) they 'should' do something nice for us. In business terms that's called damage control. Keep your paying customers happy so they keep coming back. Cmon people, it's really not a rocket science concept..
You people (mostly) aren't really debating my points at all, just flinging insults. I am reminded of the phrase "I would like to have a battle of wits but I see that you are disarmed".
But ya, after the release ESO had and all the issues it had to become what it is now, I suppose only the most patient/easily contented of people are still playing.
lazarus102 wrote: »For me personally this has added up to 2 days of being unable to play at all, so a simple "oops! Thanks for your patience" isn't really enough for me. At least where I work if we mess up someone's coffee or meal we fix it and offer them a free coffee for the next time, we don't just say "oops, your problem now bro!".
At the start of ESO (at launch and shortly after) there was a huge amount of downtime too, and as I recall my sub back then got compensated with free ESO+ days.
If they did it then, they could do it again now.
lazarus102 wrote: »Or...
We could just be thankful that they are addressing the problem quickly, rather than letting it go until the next scheduled maintenance.
Quickly? You call 14 hours (over 2 days) "quickly"? I'd hate to see them take their time on something....
Oh and what exactly are they fixing anyways? Have they even cared to tell us? Are there patch notes for it?
leepalmer95 wrote: »lazarus102 wrote: »At the start of ESO (at launch and shortly after) there was a huge amount of downtime too, and as I recall my sub back then got compensated with free ESO+ days.
If they did it then, they could do it again now.
Exactly and people are right, ESO doesn't technically 'owe' us anything but it's like common courtesy; people don't hold doors open for other people because they owe them anything. You happen to be in the position to do something nice for someone and so you do. And as a business when they deny many of their customers 2 full days of play(those of us that have jobs that is, I'm not talking about the ones that sit at home all day and play the game) they 'should' do something nice for us. In business terms that's called damage control. Keep your paying customers happy so they keep coming back. Cmon people, it's really not a rocket science concept..
You people (mostly) aren't really debating my points at all, just flinging insults. I am reminded of the phrase "I would like to have a battle of wits but I see that you are disarmed".
But ya, after the release ESO had and all the issues it had to become what it is now, I suppose only the most patient/easily contented of people are still playing.
Please explain how xp boosters will help people with over capped cp?
Or are the xp boosters just for you because you want them?
lazarus102 wrote: »For me personally this has added up to 2 days of being unable to play at all, so a simple "oops! Thanks for your patience" isn't really enough for me. At least where I work if we mess up someone's coffee or meal we fix it and offer them a free coffee for the next time, we don't just say "oops, your problem now bro!".
You literally had nothing else to do? I have absolutely no life and even I had other things to do.