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Resolved

Liam12548
Liam12548
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Resolved
Edited by Liam12548 on October 25, 2016 9:21PM
  • Nestor
    Nestor
    Community Ambassador
    Are you replying to the original emails or creating new ones? Are you using the same ticket number or creating new ones?

    Players have the most success getting past the Helpbots by replying to the emails rather than sending new ones. It seems an email chain has to be replied to a number of times (2 or 3?) before a human looks at it.
    Enjoy the game, life is what you really want to be worried about.

    PakKat "Everything was going well, until I died"

  • Liam12548
    Liam12548
    ✭✭✭✭
    I
    Edited by Liam12548 on October 25, 2016 9:21PM
  • SolarCat02
    SolarCat02
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    Best way is to post your ticket number and tag @ZOS_GinaBruno and she can send your ticket to the right person.
    Why be normal when you can be better?

    Elissandra Ravenwing, Magicka Dragonknight Healer
    Lady Kalila, Stamina Templar DPS
    Stands-in-Danger, Nightblade Saptank
    Zalarah, Stamina Dragonknight DPS
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