The Gold Road Chapter – which includes the Scribing system – and Update 42 is now available to test on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/discussion/656454/
Maintenance for the week of May 6:
· [COMPLETE] Xbox: NA and EU megaservers for maintenance – May 8, 6:00AM EDT (10:00 UTC) - 9:00AM EDT (13:00 UTC)
· [COMPLETE] PlayStation®: NA and EU megaservers for maintenance – May 8, 6:00AM EDT (10:00 UTC) - 9:00AM EDT (13:00 UTC)

All my characters are deleted!

Maotti
Maotti
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I just tried to log in on the EU server and what i'm met with is character creation screen immediately!

What is this?

Temporary solution here:

https://forums.elderscrollsonline.com/en/discussion/comment/3419047/#Comment_3419047
PC EU
  • UrQuan
    UrQuan
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    Are you sure you selected Live - EU and not Live?
    Caius Drusus Imperial DK (DC)
    Bragg Ironhand Orc Temp (DC)
    Neesha Stalks-Shadows Argonian NB (EP)
    Falidir Altmer Sorcr (AD)
    J'zharka Khajiit NB (AD)
    Isabeau Runeseer Breton Sorc (DC)
    Fevassa Dunmer DK (EP)
    Manut Redguard Temp (AD)
    Tylera the Summoner Altmer Sorc (EP)
    Svari Snake-Blood Nord DK (AD)
    Ashlyn D'Elyse Breton NB (EP)
    Filindria Bosmer Temp (DC)
    Vigbjorn the Wanderer Nord Warden (EP)
    Hrokki Winterborn Breton Warden (DC)
    Basks-in-the-Sunshine Argonian Temp
    Someone stole my sweetroll
    Options
  • Lava_Croft
    Lava_Croft
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    I'm totally surprised that something went horribly wrong and my characters seem to have vanished.

    @ZOS_GinaBruno : The horror begins! Enjoy!
    Options
  • XDragonDoomX
    XDragonDoomX
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    did you select Live instead of Live EU as your server ?
    "Forums are like a herd of performing elephants with diarrhea.
    massive, difficult to redirect, awe-inspiring, entertaining, and a source of
    mind-boggling amounts of excrement when you least expect it. ”

    (with apologies to Eugene H. Spafford, aka Spaf)

    I have the power to please one person per day. Today is not your day.
    Tomorrow... Tomorrow does not look good either.

    82. Victory laps after killing the dragon with my 1d2 bow is considered in poor taste.
    83. My gnome does not like big butts and he cannot lie.
    84. Not allowed to talk my fellow inquisitors into buying a 220lb pull crossbow.
    85. Not allowed to talk my fellow inquisitors into buying an industrial strength flamethrower.
    86. Not allowed to make a superhero with a 99% chance of dodging even after the -10 penalty for a successful called shot.
    87. There is no such thing as a dwarven katana.
    88. My bard does not get a bonus to perform if she is obviously not wearing anything under her tabard.
    89. The elf's name is not Legolam.
    ** Mr Glenn's Forbidden activities list**

    Options
  • itehache
    itehache
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    Maintenance is still in progress you should not even try to log in yet :tongue:
    Options
  • Forztr
    Forztr
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    I select EU but it puts me on teh NA server
    Options
  • Wollust
    Wollust
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    I'm in the game.

    EU server
    Susano'o

    Zerg Squad
    Options
  • Schemering
    Schemering
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    friend has same problem...
    PC/EU AD 1500+ PC/NA 300+

    Schemering - Breton magicka Nightblade
    Ambergloed - Argonian Templar Healer
    Fonkeling - Argonian Dragonknight Tank
    Twinkeling - Dunmer magicka Nightblade
    Sprankeling- Altmer magicka Nightblade
    Schittering - Redguard stamina Nightblade
    Glinstering - Khajiit stamina Sorcerer
    Spiegeling - Altmer magicka Necromancer
    Flonkering - Orc stamina Necromancer
    Glimmering - Argonian Necromancer
    Duisternis - Dunmer magicka Dragonknight
    Maanlicht - Altmer magicka Templar
    Weerlicht - Altmer magicka Sorcerer
    Zonnestraal - Redguard stamina Warden EP char
    Slagschaduw - Dunmer magicka Warden - Healer or Damage Dealer
    Ochtendgloren - Imperial stamina Templar
    Avondval - Redguard stamina Dragonknight
    Aurora Noorderlicht - Breton magicka Nightblade DC char
    Dageraad - Breton magicka Sorcerer

    Wisseling - Breton magicka Nightblade NA
    Zonsverduistering - Breton Templar NA Healer
    Tinteling - Argonian Dragonknight NA Tank
    Options
  • The_Legendary_Arya
    Logged in, and yes characters away, EU selected. Pls fix.
    Options
  • Eweroun
    Eweroun
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    Same here, no characters on EUserver @ZOS_GinaBruno
    |Lunar Lattice - Guildmaster / Fullmoon group raidlead|
    |Potato Knights - former core member|
    |former dd-"The Phoenix Reborn", former raidlead "Omnia Vincit /Playdead"|

    clears: vCrag HM - vMoL HM - vHoF HM - vAS HM (+2) - vCR+3 - vSS HM
    Options
  • Brugaz
    Brugaz
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    Me too!
    Tried to log in on Live and Live-EU, both dont have my characters :smiley:
    (PC/EU) - | @Brugaz |
    Options
  • Reykice
    Reykice
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    Had the same thing... it worked itself out somehow... so try again maybe?
    Options
  • milan.verploegenb16_ESO
    I tried both live and live-EU and both have 0 characters...

    (thnx for not calling it NA and EU btw, this is way better)
    Options
  • Mashille
    Mashille
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    Ahhh. A good ol ZOS patch launching.
    House Baratheon: 'Ours Is The Fury'
    Options
  • Epona222
    Epona222
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    It sounds as though you have logged in on the wrong server.

    Go back to login. Before you login, click on the option on the left that says "Server". Select Live (EU). Then log in.
    GM - Ghost Sea Trading Co - NA PC

    Epona was a Romano-Celtic goddess dating back to around 1800 to 2000 years before computer games were invented.
    Options
  • Schemering
    Schemering
    ✭✭✭
    relogging fixed it apparently
    PC/EU AD 1500+ PC/NA 300+

    Schemering - Breton magicka Nightblade
    Ambergloed - Argonian Templar Healer
    Fonkeling - Argonian Dragonknight Tank
    Twinkeling - Dunmer magicka Nightblade
    Sprankeling- Altmer magicka Nightblade
    Schittering - Redguard stamina Nightblade
    Glinstering - Khajiit stamina Sorcerer
    Spiegeling - Altmer magicka Necromancer
    Flonkering - Orc stamina Necromancer
    Glimmering - Argonian Necromancer
    Duisternis - Dunmer magicka Dragonknight
    Maanlicht - Altmer magicka Templar
    Weerlicht - Altmer magicka Sorcerer
    Zonnestraal - Redguard stamina Warden EP char
    Slagschaduw - Dunmer magicka Warden - Healer or Damage Dealer
    Ochtendgloren - Imperial stamina Templar
    Avondval - Redguard stamina Dragonknight
    Aurora Noorderlicht - Breton magicka Nightblade DC char
    Dageraad - Breton magicka Sorcerer

    Wisseling - Breton magicka Nightblade NA
    Zonsverduistering - Breton Templar NA Healer
    Tinteling - Argonian Dragonknight NA Tank
    Options
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Maotti wrote: »
    I just tried to log in on the EU server and what i'm met with is character creation screen immediately!

    What is this?

    Did you select EU once you're at the login screen?
    Gina Bruno
    Senior Community Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Options
    Staff Post
  • LaiTash
    LaiTash
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    My gf has the same problem...
    Options
  • Lava_Croft
    Lava_Croft
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    Epona222 wrote: »
    It sounds as though you have logged in on the wrong server.

    Go back to login. Before you login, click on the option on the left that says "Server". Select Live (EU). Then log in.
    Read thread before trying to help.
    Options
  • Trashkan
    Trashkan
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    This happens when I accidentally log into the pts server.
    Options
  • Maotti
    Maotti
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    Maotti wrote: »
    I just tried to log in on the EU server and what i'm met with is character creation screen immediately!

    What is this?

    Did you select EU once you're at the login screen?

    Yes i did!

    http://i1382.photobucket.com/albums/ah243/maotti/Skjermbilde 2016-10-05 18.58.00_zps0not1bvc.png

    http://i1382.photobucket.com/albums/ah243/maotti/Skjermbilde 2016-10-05 18.57.55_zpsummxzfjc.png
    PC EU
    Options
  • milan.verploegenb16_ESO
    Schemering wrote: »
    relogging fixed it apparently

    Relogging/restarting launcher worked +1
    Options
  • Epona222
    Epona222
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    Maotti wrote: »
    I just tried to log in on the EU server and what i'm met with is character creation screen immediately!

    What is this?

    Did you select EU once you're at the login screen?

    Would it have killed ZOS to send an email to people detailing these changes to login procedure? I knew about it because I am on the forums more than is good for me, and I use the PTS. But if people are here not knowing how to log on now it has changed, there could right now be thousands not knowing what is going on - would it not have been a good idea to send an email to players detailing the new login/server selection method?
    Edited by Epona222 on October 5, 2016 5:01PM
    GM - Ghost Sea Trading Co - NA PC

    Epona was a Romano-Celtic goddess dating back to around 1800 to 2000 years before computer games were invented.
    Options
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Try closing the game completely and logging back in. Are you still running into the issue?
    Gina Bruno
    Senior Community Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Options
    Staff Post
  • UrQuan
    UrQuan
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    ✭✭✭✭✭
    Schemering wrote: »
    relogging fixed it apparently

    Relogging/restarting launcher worked +1
    Weird...
    Caius Drusus Imperial DK (DC)
    Bragg Ironhand Orc Temp (DC)
    Neesha Stalks-Shadows Argonian NB (EP)
    Falidir Altmer Sorcr (AD)
    J'zharka Khajiit NB (AD)
    Isabeau Runeseer Breton Sorc (DC)
    Fevassa Dunmer DK (EP)
    Manut Redguard Temp (AD)
    Tylera the Summoner Altmer Sorc (EP)
    Svari Snake-Blood Nord DK (AD)
    Ashlyn D'Elyse Breton NB (EP)
    Filindria Bosmer Temp (DC)
    Vigbjorn the Wanderer Nord Warden (EP)
    Hrokki Winterborn Breton Warden (DC)
    Basks-in-the-Sunshine Argonian Temp
    Someone stole my sweetroll
    Options
  • Master_Kas
    Master_Kas
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    Nvm, fixed atm.
    Edited by Master_Kas on October 5, 2016 5:05PM
    EU | PC
    Options
  • Lava_Croft
    Lava_Croft
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    Maotti wrote: »
    I just tried to log in on the EU server and what i'm met with is character creation screen immediately!

    What is this?

    Did you select EU once you're at the login screen?
    Yes. Also tried to look at UserSettings.txt and tried to mess with
    SET SelectedServer "0"
    to no avail.
    Options
  • Kaaldein
    Kaaldein
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    Same, tried EU couple times, tried standard Live, no characters on either.
    Options
  • Danikat
    Danikat
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    I'm having the same problem - I selected EU and it logged me into the US server and presented me with my 1 and only US character.

    The first time I thought it was because I started the game and selected my server before the servers were online, so I assumed when I restarted (after they came online) it had defaulted back to NA.

    So I restarted, checked it definitely said Live-EU and not just Live on the login screen and tried again. I still ended up with my NA character and not my EU ones.
    PC EU player | She/her/hers | PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!

    "Remember in this game we call life that no one said it's fair"
    Options
  • simchef
    simchef
    RIP
    Options
  • rob_ber
    rob_ber
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    Same stuff here, managed to see my toons once. Then quit the game and again don't see any. And yes, I did select EU!
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Been here for too long
    PC EU

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Options
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