Maintenance for the week of September 15:
• PC/Mac: NA and EU megaservers for patch maintenance – September 15, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – September 16, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – September 16, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
• PC/Mac: NA and EU megaservers for patch maintenance – September 15, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – September 16, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – September 16, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
Login Issues (Timeout)
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Elsonso✭✭✭✭✭
✭✭✭✭✭Hm... new bug. Placing a custom destination on the map (that aqua colored square) is now invisible.ZOS_JessicaFolsom wrote: »
That has been that way for a while. Since before Update 11, intermittently. I am pretty sure it started after Dark Brotherhood. It has been on my list to see if there is an add on conflict somewhere that might be causing it. Something makes it start working again, too. I have not taken the time to understand that, either.
(Edit: using a wayshrine seems to make it start working again, at least in limited testing)Edited by Elsonso on August 6, 2016 11:22PMXBox EU/NA:@ElsonsoJannus
PC NA/EU: @Elsonso
PSN NA/EU: @ElsonsoJannus
Total in-game hours: 11321
X/Twitter: ElsonsoJannus0 -
Soleya✭✭✭✭✭
✭Game was working fine for awhile. I just switched characters and after a really long load screen, I get "Unable to connect to game server. Please make sure you a have a valid internet connection."
3 more attempts and a restart and it's still doing this.1 -
bottleofsyrup✭✭✭✭✭
✭ZOS_JessicaFolsom wrote: »canopus100b16_ESO wrote: »Hey, just wanted to say that the clothing survey furrier traps are bugged again, and can be taken by other people.
Noted and passing this along. Is anyone else also seeing this?
Sorry to veer slightly off-topic, but I have an issue where the nodes for Blacksmithing Survey I in Wrothgar aren't showing. I even tried giving the survey to another character and still have the issue. Another character was also rewarded that same survey and had the issue, as well. I noticed some other players looking for it somewhat confused, but others appeared to be harvesting theirs with no issue. This all happened last night.
Also, do you know if Monday's patch fixes the tier 10 surveys to only have tier 10 nodes? If not, many of us will have to stop doing equipment crafting writs.0 -
Soleya✭✭✭✭✭
✭Slayer9292_ESO wrote: »Game was working fine for awhile. I just switched characters and after a really long load screen, I get "Unable to connect to game server. Please make sure you a have a valid internet connection."
3 more attempts and a restart and it's still doing this.
Not just me. My wife can't connect either. She was booted, got back in and booted again. Guild chat was filled with others saying they were booted and there were rollbacks.0 -
bottleofsyrup✭✭✭✭✭
✭lordrichter wrote: »Hm... new bug. Placing a custom destination on the map (that aqua colored square) is now invisible.ZOS_JessicaFolsom wrote: »
That has been that way for a while. Since before Update 11, intermittently. I am pretty sure it started after Dark Brotherhood. It has been on my list to see if there is an add on conflict somewhere that might be causing it. Something makes it start working again, too. I have not taken the time to understand that, either.
(Edit: using a wayshrine seems to make it start working again, at least in limited testing)
It's likely a conflict with Lorebooks. It's using some outdated Lib files. Here's the author of Votan's Fisherman's instructions: http://www.esoui.com/downloads/info918-VotansFisherman.html#comments0 -
cjthibs✭✭✭✭✭
✭ZOS_JessicaFolsom wrote: »ZOS_JessicaFolsom wrote: »ZOS_JessicaFolsom wrote: »
Scarp Keep in Orsinium actually.
Hmm okay. Could you please submit a Support ticket and respond back with the number? One of our Support agents will move you character.
I submitted one a little while ago, but didn't think to jot down the number. Is there a way to look it up that I'm missing?
You should have gotten an auto generated email with the ticket number. If you don't see it, let us know.
Didn't get the e-mail, so I did another.
The number is 160806-003018.
Still happening, still no e-mail.
Is it possible my ticket didn't work?1 -
Dark_Aether✭✭✭✭I was loading on my main crafter in Rawl'kha when the server went down and now I get infinite loading then an error message "Unable to connect to game server. Please make sure you have a valid internet connection" . All other characters work fine.0 -
Zaldan✭✭✭✭✭ZOS_JessicaFolsom wrote: »ZOS_JessicaFolsom wrote: »ZOS_JessicaFolsom wrote: »
Scarp Keep in Orsinium actually.
Hmm okay. Could you please submit a Support ticket and respond back with the number? One of our Support agents will move you character.
I submitted one a little while ago, but didn't think to jot down the number. Is there a way to look it up that I'm missing?
You should have gotten an auto generated email with the ticket number. If you don't see it, let us know.
Didn't get the e-mail, so I did another.
The number is 160806-003018.
Still happening, still no e-mail.
Is it possible my ticket didn't work?
last ingame ticket I raised took 4 days to get an automated email response
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ZOS_JessicaFolsomCommunity ManagerCould those of you who are having trouble logging into certain characters on PC NA please reply with the affected character name(s)?Edited by ZOS_JessicaFolsom on August 7, 2016 12:18AM0 -
Elsonso✭✭✭✭✭
✭✭✭✭✭bottleofsyrup wrote: »lordrichter wrote: »Hm... new bug. Placing a custom destination on the map (that aqua colored square) is now invisible.ZOS_JessicaFolsom wrote: »
That has been that way for a while. Since before Update 11, intermittently. I am pretty sure it started after Dark Brotherhood. It has been on my list to see if there is an add on conflict somewhere that might be causing it. Something makes it start working again, too. I have not taken the time to understand that, either.
(Edit: using a wayshrine seems to make it start working again, at least in limited testing)
It's likely a conflict with Lorebooks. It's using some outdated Lib files. Here's the author of Votan's Fisherman's instructions: http://www.esoui.com/downloads/info918-VotansFisherman.html#comments
While I don't doubt the possibility that it is an add on, it is not that one in my case. I don't use it. Possibly another one that is using outdated lib files.Edited by Elsonso on August 7, 2016 12:20AMXBox EU/NA:@ElsonsoJannus
PC NA/EU: @Elsonso
PSN NA/EU: @ElsonsoJannus
Total in-game hours: 11321
X/Twitter: ElsonsoJannus0 -
Soleya✭✭✭✭✭
✭ZOS_JessicaFolsom wrote: »Could those of you who are having trouble logging into certain characters on PC NA please reply with the affected character name(s)?
My wife has been having issues with 2 of her characters.
Riven Sylvain, Darien Morningstar. Her 3rd character she had issues with but can now get in on that one.
I was having issues with my character Dayla Longbow. I was able to log into her after trying another character and then her again.
Edit: After more switching, my wife could log into Darien.Edited by Soleya on August 7, 2016 12:32AM0 -
ZOS_JessicaFolsomCommunity ManagerSlayer9292_ESO wrote: »My wife has been having issues with 2 of her characters.
Riven Sylvain, Darien Morningstar. Her 3rd character she had issues with but can now get in on that one.
I was having issues with my character Dayla Longbow. I was able to log into her after trying another character and then her again.
Edit: After more switching, my wife could log into Darien.
Thanks for the details, @Slayer9292_ESO. Was your wife also able to successfully log into Riven after trying another character?
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ZOS_JessicaFolsomCommunity ManagerJazbay_Grape wrote: »This game is absolutely unplayable on Xbox tonight. Constant disconnects. Ugh.
Very sorry to hear this, Jaz. There are a number of fixes and improvements coming to console with Update 11 that should fix or greatly reduce these types of issues.
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Soleya✭✭✭✭✭
✭ZOS_JessicaFolsom wrote: »Slayer9292_ESO wrote: »My wife has been having issues with 2 of her characters.
Riven Sylvain, Darien Morningstar. Her 3rd character she had issues with but can now get in on that one.
I was having issues with my character Dayla Longbow. I was able to log into her after trying another character and then her again.
Edit: After more switching, my wife could log into Darien.
Thanks for the details, @Slayer9292_ESO. Was your wife also able to successfully log into Riven after trying another character?
After more switches back and forth she finally got into Riven.0 -
WldKarde✭✭✭✭✭Thanks for giving up your Saturday to keep us informed and to also taking the time to chat with us @ZOS_JessicaFolsom !!!
You deserve this
And same goes for all of the ZOS employees who helped get us back into our favorite game...
You all are awesome
We may be a unruly bunch to deal with...but we at least know when to say THANK YOU when you go above and beyond!
Thanks again for giving up your Saturday just so we could play!
WldKarde
PC NACharacters formally known as Veteran 16:
Wldkarde, Sir WldKarde , Lil-Miss WldKarde,
Dame WldKarde Stamplar "Master Angler" "Main" ,
Shady WldKarde, WldKarde"s Bacon, Jaded WldKarde,
River Wldkarde18 Master Anglers so far"Dames and Sirs, take my advice, pull down your pants...and slide on the ice!" Slightly adjusted quote of Dr. Sidney Friedman from M*A*S*H7 -
Nebthet78✭✭✭✭✭
✭✭ZOS_JessicaFolsom wrote: »
Not having a clothing survey issue, but the new coffers that customer service sent out to replace the ones where people were getting Level 1 items, also contain Level 1 items. Three of my guildmates had this issue this evening too.Far too many characters to list any more.0 -
Tevalaur✭✭✭✭✭bottleofsyrup wrote: »Sorry to veer slightly off-topic, but I have an issue where the nodes for Blacksmithing Survey I in Wrothgar aren't showing. I even tried giving the survey to another character and still have the issue. Another character was also rewarded that same survey and had the issue, as well. I noticed some other players looking for it somewhat confused, but others appeared to be harvesting theirs with no issue. This all happened last night.
@bottleofsyrup - You might get together with the person that started this thread to see if you can identify why your characters aren't finding them.Edited by Tevalaur on August 7, 2016 1:17AM┌───────────────────────────────┐Author of Sunshine Daydream's Guide to Crafting└───────────────────────────────┘Is Uncle John's band calling you? Do you daydream about Sugar Magnolias? Is your favorite sunflower a China Cat? Tired of Truckin' alone to Terrapin Station? If so, share some Space with other hippies & deadheads in the guild Sunshine Daydream! Send a message in game (PC-NA) to Kaibeth for your invitation.0 -
Jazbay_Grape✭✭✭✭ZOS_JessicaFolsom wrote: »Jazbay_Grape wrote: »This game is absolutely unplayable on Xbox tonight. Constant disconnects. Ugh.
Very sorry to hear this, Jaz. There are a number of fixes and improvements coming to console with Update 11 that should fix or greatly reduce these types of issues.
Hey, thanks for the update though.0 -
LrdRahvin✭✭✭✭✭ZOS_RichLambert wrote: »I got dumped too...
Folks have been notified and are looking into the issue.
You know you don't have to be here, right?
Please don't ban me! I couldn't help myself- it was too easy!!!
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MidknightWolf✭✭✭✭@ZOS_GinaBruno
We are still experiencing party bugs and the dungeon finder is not working on NA for us either.0 -
Lumenn✭✭✭✭✭
✭I have to admit I was impressed with the level of communication here during this. With my job I understand some of the reasons(every word said has the potential to be abused somehow as either a promise, threat, ridiculed etc) but a "crisis" was actually handled well. Definitely a huge step in the right direction. @ZOS_JessicaFolsom @ZOS_GinaBruno and the team thank you.3 -
Dark_Aether✭✭✭✭ZOS_JessicaFolsom wrote: »Could those of you who are having trouble logging into certain characters on PC NA please reply with the affected character name(s)?
I went on and played on my other characters for a while and I am now able to log into all of them no problem now.0 -
WldKarde✭✭✭✭✭ZOS_GinaBruno wrote: »Aww I missed all the fun!
(not that server downtime is fun...)
True...but you've helped us through many a storm in the past
Now git back to raising that next Gen ESO player PC NACharacters formally known as Veteran 16:
Wldkarde, Sir WldKarde , Lil-Miss WldKarde,
Dame WldKarde Stamplar "Master Angler" "Main" ,
Shady WldKarde, WldKarde"s Bacon, Jaded WldKarde,
River Wldkarde18 Master Anglers so far"Dames and Sirs, take my advice, pull down your pants...and slide on the ice!" Slightly adjusted quote of Dr. Sidney Friedman from M*A*S*H0 -
lonewolf26✭✭✭✭✭
Mission Accomplished. Now enjoying my new Spiderkth skin.ZOS_JessicaFolsom wrote: »lonewolf26 wrote: »Our team completed Cradle of Shadows on Veteran Hard Mode last night. Next we're trying for deathless.
Good luck with getting Deathless! That's a tough one. 1
