Maintenance for the week of June 16:
• PC/Mac: NA and EU megaservers for patch maintenance – June 16, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – June 18, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – June 18, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)

Problems joining group if name or race changed

nk125x
nk125x
✭✭✭✭✭
Hi @ZOS_GinaBruno and @ZOS_JessicaFolsom

Changed name and race on toon - now unable to invite or join a group,

Tried it on an unchanged toon and no problem
  • idk
    idk
    ✭✭✭✭✭
    ✭✭✭✭✭
    First, suggest creating a bug report ticket.

    Second, suggest providing details on how the invite was being done. There are multiple ways someone can invite another to a group and this info helps Zos figure out what's going on.
  • nk125x
    nk125x
    ✭✭✭✭✭
    Tried numerous ways,

    right click from friends list, etc.. still same "Failed to Join Group"

    Also if invited by friend, you think you are in a group but friend doesn't also now impossible to leave group unless friend logs out!
  • IcyDeadPeople
    IcyDeadPeople
    ✭✭✭✭✭
    ✭✭
    nk125x wrote: »
    Hi @ZOS_GinaBruno and @ZOS_JessicaFolsom

    Changed name and race on toon - now unable to invite or join a group,

    Tried it on an unchanged toon and no problem

    I had this same issue today and I did not change any race or name. At one point I was stuck in a group and unable to leave, even though for the other group members it appeared as though I was no longer in the group.

    Then later on a different character, we had an issue where I could not invite or accept invite to group even after reloadui and restarting the client. Kept getting the same error "Failed to Join Group"

    Did not change race or name for either of these two characters that experienced the issue.
    Edited by IcyDeadPeople on August 5, 2016 12:38AM
  • nk125x
    nk125x
    ✭✭✭✭✭
    ZOS - Bug free Software Engineering

    Grouping is one of the key things in this game and the break it!!
  • vyndral13preub18_ESO
    vyndral13preub18_ESO
    ✭✭✭✭✭
    ✭✭✭✭
    I have had this issue before. Or something similar. Where i could not invite from friends list or accept invites. But i could invite from the guild list. Was odd.

    I dont remember relogging fixing it. And i had it happen on and off for a while. So much so that now i always invite from the guild page and never use the friends list anymore.
    Edited by vyndral13preub18_ESO on August 2, 2016 2:47PM
  • idk
    idk
    ✭✭✭✭✭
    ✭✭✭✭✭
    nk125x wrote: »
    Hi @ZOS_GinaBruno and @ZOS_JessicaFolsom

    Changed name and race on toon - now unable to invite or join a group,

    Tried it on an unchanged toon and no problem

    I had this same issue today and I did not change any race or name. At one point I was stuck in a group and unable to leave, even though for the other group members it appeared as though I was no longer in the group.

    Then later on a different character, we had an issue where I could not invite or accept invite to group even after reloadui and restarting the client. Kept getting the same error "Failed to Join Group"

    When in a Hughes group like this travel to another zone. There has been a bug from 2 years were players would end up unable to leave group. Traveling t a different zone cleared it up.
  • nk125x
    nk125x
    ✭✭✭✭✭
    Hello ZOS a reply would be welcome

    @ZOS_GinaBruno, @ZOS_JessicaFolsom
  • AlnilamE
    AlnilamE
    ✭✭✭✭✭
    ✭✭✭✭✭
    Did you send in a bug report? That will give them a bit more info to work on.

    I had the issue yesterday where I invited two players into a group, they saw the group and I didn't. They could chat in group and I could read it, but I couldn't type. They left the group and I can't remember if just the reloadui fixed it or if I had to zone as well.

    And no, I have not changed name, race or anything else.
    The Moot Councillor
  • nk125x
    nk125x
    ✭✭✭✭✭
    It seams to be the name change thats the problem
  • nk125x
    nk125x
    ✭✭✭✭✭
    I know this is bumping but ZOS reply to the most trivial things suck as hairstyles, but key game mechanics, well they dont give a toss
  • Smasherx74
    Smasherx74
    ✭✭✭✭✭
    Be sure to open a ticket and make sure chet or whoever forwards it to dev team.
    Master Debater
  • Pchela
    Pchela
    ✭✭✭✭✭
    Have this issue... had my @name changed a few months ago. Tried to invite someone to a group today, message on the screen said he accepted and then immediately left. Didn't show me in a group though partner said it showed me in our group. Was unable to share quests.

    Was invited to group on another character, same as above.
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Thanks for the reports, guys. We're looking into this now.
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • SleepyTroll
    SleepyTroll
    ✭✭✭✭✭
    Quality out sourced programming at work here guys. Joined grp zoned said I left grp, but friend said I was still in the grp. Then I couldn't join a grp the rest of the night.
  • wayfarerx
    wayfarerx
    ✭✭✭✭✭
    ✭✭✭
    AlnilamE wrote: »
    I had the issue yesterday where I invited two players into a group, they saw the group and I didn't. They could chat in group and I could read it, but I couldn't type.

    Same thing happened to me this morning setting up a group in the Lost City public dungeon. Invited someone to a group, they joined and saw that they were in a group, to me it looked like there was no group active. I've not yet done any race, name or appearance changes.
    @wayfarerx - PC / North America / Aldmeri Dominion
  • nk125x
    nk125x
    ✭✭✭✭✭
    Its just on one of my characters (the one with the name and race change, so is nothing to do with my @ name
  • FooWasHere
    FooWasHere
    ✭✭✭
    /G
    wayfarerx wrote: »
    Same thing happened to me this morning setting up a group in the Lost City public dungeon. Invited someone to a group, they joined and saw that they were in a group, to me it looked like there was no group active. I've not yet done any race, name or appearance changes.

    People seem to have grouping problems all over, unrelated to name or race. I've helped people today to get groups going because some characters seem to be unable to create groups. Then I have myself been unable to hand them crown, but leaving group and a relog of all remaining group members seems to fix it. >.<
  • nk125x
    nk125x
    ✭✭✭✭✭
    tried that, a bunch of my friends tried invites, etc. Every other of my toons has no problem except for the one with a name and race change
  • Brightxdawn
    Brightxdawn
    ✭✭✭
    cant *** group? what the hell?????????
  • lonewolf26
    lonewolf26
    ✭✭✭✭✭
    I continue to have difficulties grouping on only one of my characters as well, my DK DSP toon. He cannot invite others into a group, when grouped with others, he can not be assigned lead. This makes it difficult as I often lead raids for my guild. I've had these problems in the weeks leading up to the patch. I've filled a few bug reports, but so far no resolution.
    Edited by lonewolf26 on August 2, 2016 7:11PM
  • Papa_Hunt
    Papa_Hunt
    ✭✭✭
    This is scary. I'll hold off on race/name change until this is sorted out. Needs fix ASAP, like game breaking ASAP.
  • nk125x
    nk125x
    ✭✭✭✭✭
    Any news, you were investigating

    STILL BROKE - ANY ETA ON FIX - WHY DO ZO KEEP BREAKING THINGS

    @ZOS_GinaBruno and @ZOS_JessicaFolsom
  • nk125x
    nk125x
    ✭✭✭✭✭
    Thanks for the reports, guys. We're looking into this now.

    BUMP PLEASE JUST DON'T SAY THIS THEN FORGET

    @ZOS_GinaBruno and @ZOS_JessicaFolsom
  • wayfarerx
    wayfarerx
    ✭✭✭✭✭
    ✭✭✭
    Had more trouble with this last night, still with no race / name / appearance changes on my part. Tried to form a PUG for the silver pledge, group finder was not being helpful so I started calling out in zone. Found a DPS and tried to add him, just straight up did not work at all. We tried going to Wrothgar (he said he'd had luck when inviting people from there), tried adding him to my friends list, tried meeting in person and grouping through the little interact wheel, nada. Ended up just walking away frustrated, no undaunted xp for me :(

    Strangely enough I had just finished running one of the new dungeons with some guild mates and we had no trouble at all forming the group for that. So it seems quite hit and miss, or maybe being in a guild together changes something. Plan on testing some more tonight.
    @wayfarerx - PC / North America / Aldmeri Dominion
  • Own
    Own
    ✭✭✭✭
    nk125x wrote: »
    Hi @ZOS_GinaBruno and @ZOS_JessicaFolsom

    Changed name and race on toon - now unable to invite or join a group,

    Tried it on an unchanged toon and no problem

    I have this problem
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    For those of you who are running into this issue, does your new character name have any special characters in it?
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • nk125x
    nk125x
    ✭✭✭✭✭
    No - But it was an old name i used from another toon (basically swapping names)
  • pema
    pema
    ✭✭✭
    Quality out sourced programming at work here guys. Joined grp zoned said I left grp, but friend said I was still in the grp. Then I couldn't join a grp the rest of the night.

    I have this but I havn;'t changed anything... I'm in the group. sometimes see groupchat but cant chat back or join a group... relog is the only fix
    Officer of Alith Legion
    Ebonheart Pact guild, EU server.
    Check out our site alithlegion.com
  • Jesh
    Jesh
    ✭✭✭
    For those of you who are running into this issue, does your new character name have any special characters in it?

    This happened to me last night without having done a name change. I was in a group in Cyro, left the group, left Cyro and then was unable to join a group when trying to group for a pledge in Stormhaven. /logout and then log back in fixed it. Annoying though.
    Edited by Jesh on August 3, 2016 6:51PM
    DK Stam DPS
    Templar Healer
    NB Magica DPS
  • qwjr8989_ESO
    qwjr8989_ESO
    ✭✭✭
    I play everyday with the same 3 friends - we've all played since launch everyday with no problems since the games release


    yesterday we could not play together because after the hotfix we were unable to group - unable to group finder - unable to do anything

    i changed my race - the other 3 did not

    the other 3 could not invite each other nor me

    we tried from friends list, guild list, @name, character name and group finder

    it was as though the group system was shut down entirely for the day
Sign In or Register to comment.