Maintenance for the week of October 5:
• [COMPLETE] ESO Store and Account System for maintenance – October 8, 8:00AM EDT (12:00 UTC) – 12:00PM EDT (16:00 UTC)
• [COMPLETE] ESO Store and Account System for maintenance – October 8, 8:00AM EDT (12:00 UTC) – 12:00PM EDT (16:00 UTC)
The Markarth DLC and Update 28 base game patch are now available to test on the PTS! Read the full patch notes here: https://forums.elderscrollsonline.com/en/categories/pts/
Email verification never sends HELP
travel for work. Need access to my account on laptop. Code not sending. Have a 2 week support ticket still open...
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No support online? It's been so long since I been able to play because of this....
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ZOS_AlanGadminCould you provide us with the ticket number so we can look into this?Forum Rules | Promoting Constructive Discussion | Code of Conduct | Terms of Service | Help Site
I’ve moved to a new position and I am no longer active on this forum. For assistance, please check the resources linked above -
I don't have a screenshot nor did I save the number. I put two tickets in associated with my email. Thanks for the fast reply I really wAnt this resolved
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ZOS_AlanGadminNot a problem, we can check with your email.Forum Rules | Promoting Constructive Discussion | Code of Conduct | Terms of Service | Help Site
I’ve moved to a new position and I am no longer active on this forum. For assistance, please check the resources linked above -
ZOS_AlanGadminIn the meantime, have you tried the steps listed on our help site?Forum Rules | Promoting Constructive Discussion | Code of Conduct | Terms of Service | Help Site
I’ve moved to a new position and I am no longer active on this forum. For assistance, please check the resources linked above -
I have tried absolutely everything and exhausted every possibility. I had two to three weeks of waiting....
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ZOS_AlanGadminWe've escalated the matter for investigation.Forum Rules | Promoting Constructive Discussion | Code of Conduct | Terms of Service | Help Site
I’ve moved to a new position and I am no longer active on this forum. For assistance, please check the resources linked above -
I am having the same issue. Trying to return to ESO on a new computer but the verification code is not being sent to my email. It has been over 24 hours and I have exhausted all other options on the help site. Nothing is working. I was able to login to this forum and receive an email instantly for some reason, but not with the other ESO website or the game. My user ID is Red.Beard -
After 48 hours, my issue has been resolved. All they had to do was change my email address from my yahoo account to my gmail account. I then logged in and recieved the verification code instantly. I recommend not using yahoo or aol as your registered email. Other small email domains may have this issue as well.