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Where is the console patch to fix game breaking bugs from IC patch?

  • Fubar236
    Fubar236
    One month + before any fixes for game breaking problems are fixed. zOS in what world of retail, service industry or consumer goods is that acceptable?

    Mind you that the majority of those problems did not exist before your DLC. The ESO game that was released had it's own issues to be dealt with and not only were none of those fixed but you have made the game nearly unplayable and certainly not enjoyable for anyone that likes to perhaps .... Sell items on the guild trader , or reliably be able to look at/remove or transfer items to and from their own bank.

    The DLC effectively nerfed everyone so the devs didn't have to spend time upgrading content to scale up. At no point does any mod or ZoS mouthpiece effectively or meaningfully address the outcries of the paying customer base.

    I had posted a thread on accountability raising the same points and critiques that the way this release Has been handled is unacceptable and as a whole, the company should be embarrassed by its lack of commitment to quality, respinsiveness or evenin appearing to give a darn (self edited to avoid another weaksauce ban by over sensitive forum mods)
    My thread was deleted and I was given a "warning" that I was "bashing" despite my points having merit. Not sure that statements of fact and opinions backed up by factual circumstances is Merriam-Webster's definition of bashing, but a harsh critique..... Sure.

    So here we are again with the same problems logging in, accessing content and items, missing crowns due to disconnect between Ms and game devs, graphic effects being stripped, lack of response and what appears to be an utter contempt of the players who are expected now to sit around for another month while they try to figure out how to undo ruining an otherwise good game.

    I hope the other 1k viewers have already done what I and many other have..... CANCEL YOU ESO PLUS and stop feeding the machine. Open complains and requests for help on forums fall on dead ears. As consumers we can only impact the bottom line. Accountability is a dollar value at the end of the day. Profit margins were set by corporate during game development where after initial release sales, quartley profits could only be based on micro transactions. Actions speak louder than any forum post. Accountability and the reckoning happens when senior developers and project leads are called to task as profit targets fall short. When asked "why" either they will have to lie and say demand just wasn't what was expected..... Or explain how they broke the fundamental content and economy, ignored the community and didn't act fast enough to save the game.

    Perhaps Bethesda is just banking on fallout 4 now and ESO is an afterthought

    All just things for open consideration by all (and crickets from those who responses are really needed)

    As I am sure this will constitute more "bashing" on perfectly valid points.... I bid you all farewell before my ban kicks in
  • Uberkull
    Uberkull
    ✭✭✭✭✭
    Game breaking. Explain to me how I can finish the story in Coldharbor when you can't see the beams in Light from the Darkness quest?

    You can't align the beams....when there are no beams.
    Edited by Uberkull on September 23, 2015 1:16AM
    ▬ஜ Seeds of War, Piles of Skulls ஜ▬
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  • Geemarc
    Geemarc
    ✭✭✭
    They had over two weeks between the release on the PC and consoles. Most of these bugs would have been noticed before the release on the consoles. They should have delayed the release of IC on consoles if they couldn't fix them before.

    A month is along time to wait for fixes to some of these problems.
  • Goldie
    Goldie
    ✭✭✭✭✭
    uberkull wrote: »
    Guild Trader - Doesn't show prices of items for sale. Bidding on Guild traders is pointless as a trade guild.
    Guild Bank - Can't be accessed more than the one time. Afterwards it shows no items in the bank.
    Loading screens - Some last for 1 minute plus.
    Beams are all gone - Healing beams, Jesus beams, target identifying beams. This is game breaking in pvp because you can't identify your target firing a beam spell. Stealth Jesus beam.

    Why wouldn't a company respond to this and outline exactly what they are doing to fix the issues? I'd prefer to rollback the IC patch and play the game I had before.

    lol... im sorry, but get used to it. If you are going to play ESO, seriously, get used to it.
    "Wood Elves aren't made of wood. Sea Elves aren't made of water. M'aiq still wonders about High Elves" - M'aiq the Liar
  • Sithisvoid
    Sithisvoid
    ✭✭✭✭✭
    You can rush patches and break more stuff or you can do them right. That's all i can really add
  • UltimaJoe777
    UltimaJoe777
    ✭✭✭✭✭
    ✭✭✭
    uberkull wrote: »
    MikeB wrote: »
    The next incremental for consoles will be sent for first-party certification in the next week or two, with a publish later in October; we'll announce a date for the patch as soon as we have it nailed down. The issues you mentioned surrounding the Guild Bank, Guild Trader, and missing beams should all be addressed in that patch, and we're continuing to work on the loading screen issue.

    This is ridiculous. So by the time the bugs are fixed, which most of them should have never went live, 2 months will have passed. Why cant you just push out small hotfixes that cost you nothing and dont have to be cert tested instead of waiting and doing large patches that cost you money and have to go through Microsoft cert testing? @ZOS_GinaBruno

    You're completely missing the point of "First Party Certification". All of you are. The certification makes it legal to add any fix whatsoever and if they try to push some fix without certification they will only end up neck deep in legal issues that will cost them both time and money which would only serve to further prolong any progress on the game whatsoever.

    Have some god damn patience for once, kids.

    Interesting how you fail. Publishers, INCLUDING ZOS, were able to push hotfixes the same week of release. Actually, if I remember correctly....2 days after June 9th release they pushed a client fix for issues.

    The first major incremental patch for Xbox was on Jume 23rd....TWO weeks after release. So you tell me how these game breakers get bugs can't be patched by next Tuesday? IC released on Xbox One last Tuesday....next Tiesday is achievable for a incremental release WITH the MS certification process.

    Until you know everything that goes on behind the scenes you cannot criticize the methods required. Zenimax is not required to tell us everything they are doing every 5 minutes of every day in every week and therefore there is no way for us to know just what is required of each and every patch. Furthermore there is always the likelihood that Sony and Microsoft grant the certificates on varying days depending on when they can get to them. As far as the certification goes that isn't up to Zenimax and for all we know the patches are ready long before Zenimax receives the go ahead to implement the patch. The true fail here is why you cannot understand the legal procedures Zenimax must follow to keep this game running period.
    MikeB wrote: »
    MikeB wrote: »
    The next incremental for consoles will be sent for first-party certification in the next week or two, with a publish later in October; we'll announce a date for the patch as soon as we have it nailed down. The issues you mentioned surrounding the Guild Bank, Guild Trader, and missing beams should all be addressed in that patch, and we're continuing to work on the loading screen issue.

    This is ridiculous. So by the time the bugs are fixed, which most of them should have never went live, 2 months will have passed. Why cant you just push out small hotfixes that cost you nothing and dont have to be cert tested instead of waiting and doing large patches that cost you money and have to go through Microsoft cert testing? @ZOS_GinaBruno

    You're completely missing the point of "First Party Certification". All of you are. The certification makes it legal to add any fix whatsoever and if they try to push some fix without certification they will only end up neck deep in legal issues that will cost them both time and money which would only serve to further prolong any progress on the game whatsoever.

    Have some god damn patience for once, kids.

    First of all, not a kid. Using as an insult shows your intelligence level. Second, updates and hotfixes dont have to be Cert tested, so no, they would not be "neck deep in legal issues". The more you know, the less dumb you sound.

    Clearly you do not understand what the First Party Certification actually is. It isn't something to test updates and hotfixes, it is the go ahead from Sony/Microsoft to allow them to implement the patch. That is why it is called "Certification". It is you who should learn what they are talking about before they speak. I mean really it's common sense...
    uberkull wrote: »
    Game breaking. Explain to me how I can finish the story in Coldharbor when you can't see the beams in Light from the Darkness quest?

    You can't align the beams....when there are no beams.

    I will answer this one for you because I figured it out earlier today when I was helping my friend through the quest and we were stuck until I did.

    The beam is not obvious but there is a small lump that faces one direction and rotates as you rotate the crystal. Due to the animation issues the game is currently having it doesn't rotate smoothly but it does rotate. Sometimes the best hotfix is found yourself...
    Edited by UltimaJoe777 on September 23, 2015 4:09AM
    Guildmaster of Power With Numbers in PS4 NA Server's Aldmeri Dominion.
    Proud Founder of the Yaysay cult! DOWN WITH THE NAYSAY CULT!! #ToxicRemedy
  • Uberkull
    Uberkull
    ✭✭✭✭✭
    uberkull wrote: »
    MikeB wrote: »
    The next incremental for consoles will be sent for first-party certification in the next week or two, with a publish later in October; we'll announce a date for the patch as soon as we have it nailed down. The issues you mentioned surrounding the Guild Bank, Guild Trader, and missing beams should all be addressed in that patch, and we're continuing to work on the loading screen issue.

    This is ridiculous. So by the time the bugs are fixed, which most of them should have never went live, 2 months will have passed. Why cant you just push out small hotfixes that cost you nothing and dont have to be cert tested instead of waiting and doing large patches that cost you money and have to go through Microsoft cert testing? @ZOS_GinaBruno

    You're completely missing the point of "First Party Certification". All of you are. The certification makes it legal to add any fix whatsoever and if they try to push some fix without certification they will only end up neck deep in legal issues that will cost them both time and money which would only serve to further prolong any progress on the game whatsoever.

    Have some god damn patience for once, kids.

    Interesting how you fail. Publishers, INCLUDING ZOS, were able to push hotfixes the same week of release. Actually, if I remember correctly....2 days after June 9th release they pushed a client fix for issues.

    The first major incremental patch for Xbox was on Jume 23rd....TWO weeks after release. So you tell me how these game breakers get bugs can't be patched by next Tuesday? IC released on Xbox One last Tuesday....next Tiesday is achievable for a incremental release WITH the MS certification process.

    Until you know everything that goes on behind the scenes you cannot criticize the methods required. Zenimax is not required to tell us everything they are doing every 5 minutes of every day in every week and therefore there is no way for us to know just what is required of each and every patch. Furthermore there is always the likelihood that Sony and Microsoft grant the certificates on varying days depending on when they can get to them. As far as the certification goes that isn't up to Zenimax and for all we know the patches are ready long before Zenimax receives the go ahead to implement the patch. The true fail here is why you cannot understand the legal procedures Zenimax must follow to keep this game running period.
    MikeB wrote: »
    MikeB wrote: »
    The next incremental for consoles will be sent for first-party certification in the next week or two, with a publish later in October; we'll announce a date for the patch as soon as we have it nailed down. The issues you mentioned surrounding the Guild Bank, Guild Trader, and missing beams should all be addressed in that patch, and we're continuing to work on the loading screen issue.

    This is ridiculous. So by the time the bugs are fixed, which most of them should have never went live, 2 months will have passed. Why cant you just push out small hotfixes that cost you nothing and dont have to be cert tested instead of waiting and doing large patches that cost you money and have to go through Microsoft cert testing? @ZOS_GinaBruno

    You're completely missing the point of "First Party Certification". All of you are. The certification makes it legal to add any fix whatsoever and if they try to push some fix without certification they will only end up neck deep in legal issues that will cost them both time and money which would only serve to further prolong any progress on the game whatsoever.

    Have some god damn patience for once, kids.

    First of all, not a kid. Using as an insult shows your intelligence level. Second, updates and hotfixes dont have to be Cert tested, so no, they would not be "neck deep in legal issues". The more you know, the less dumb you sound.

    Clearly you do not understand what the First Party Certification actually is. It isn't something to test updates and hotfixes, it is the go ahead from Sony/Microsoft to allow them to implement the patch. That is why it is called "Certification". It is you who should learn what they are talking about before they speak. I mean really it's common sense...
    uberkull wrote: »
    Game breaking. Explain to me how I can finish the story in Coldharbor when you can't see the beams in Light from the Darkness quest?

    You can't align the beams....when there are no beams.

    I will answer this one for you because I figured it out earlier today when I was helping my friend through the quest and we were stuck until I did.

    The beam is not obvious but there is a small lump that faces one direction and rotates as you rotate the crystal. Due to the animation issues the game is currently having it doesn't rotate smoothly but it does rotate. Sometimes the best hotfix is found yourself...

    It's rather sad how you support a company that delivers a broken product. You aren't looking at the big picture. Rushed software, not tested on console isn't a positive experience for customers. You want to talk about legal *** AFTER the fact. How about holding on companies accountable for releasing garbage? It seriously has to end at some point.
    ▬ஜ Seeds of War, Piles of Skulls ஜ▬
    ▬▬▬ஜ twitch.tv/uberkull ஜ▬▬▬
  • UltimaJoe777
    UltimaJoe777
    ✭✭✭✭✭
    ✭✭✭
    uberkull wrote: »
    uberkull wrote: »
    MikeB wrote: »
    The next incremental for consoles will be sent for first-party certification in the next week or two, with a publish later in October; we'll announce a date for the patch as soon as we have it nailed down. The issues you mentioned surrounding the Guild Bank, Guild Trader, and missing beams should all be addressed in that patch, and we're continuing to work on the loading screen issue.

    This is ridiculous. So by the time the bugs are fixed, which most of them should have never went live, 2 months will have passed. Why cant you just push out small hotfixes that cost you nothing and dont have to be cert tested instead of waiting and doing large patches that cost you money and have to go through Microsoft cert testing? @ZOS_GinaBruno

    You're completely missing the point of "First Party Certification". All of you are. The certification makes it legal to add any fix whatsoever and if they try to push some fix without certification they will only end up neck deep in legal issues that will cost them both time and money which would only serve to further prolong any progress on the game whatsoever.

    Have some god damn patience for once, kids.

    Interesting how you fail. Publishers, INCLUDING ZOS, were able to push hotfixes the same week of release. Actually, if I remember correctly....2 days after June 9th release they pushed a client fix for issues.

    The first major incremental patch for Xbox was on Jume 23rd....TWO weeks after release. So you tell me how these game breakers get bugs can't be patched by next Tuesday? IC released on Xbox One last Tuesday....next Tiesday is achievable for a incremental release WITH the MS certification process.

    Until you know everything that goes on behind the scenes you cannot criticize the methods required. Zenimax is not required to tell us everything they are doing every 5 minutes of every day in every week and therefore there is no way for us to know just what is required of each and every patch. Furthermore there is always the likelihood that Sony and Microsoft grant the certificates on varying days depending on when they can get to them. As far as the certification goes that isn't up to Zenimax and for all we know the patches are ready long before Zenimax receives the go ahead to implement the patch. The true fail here is why you cannot understand the legal procedures Zenimax must follow to keep this game running period.
    MikeB wrote: »
    MikeB wrote: »
    The next incremental for consoles will be sent for first-party certification in the next week or two, with a publish later in October; we'll announce a date for the patch as soon as we have it nailed down. The issues you mentioned surrounding the Guild Bank, Guild Trader, and missing beams should all be addressed in that patch, and we're continuing to work on the loading screen issue.

    This is ridiculous. So by the time the bugs are fixed, which most of them should have never went live, 2 months will have passed. Why cant you just push out small hotfixes that cost you nothing and dont have to be cert tested instead of waiting and doing large patches that cost you money and have to go through Microsoft cert testing? @ZOS_GinaBruno

    You're completely missing the point of "First Party Certification". All of you are. The certification makes it legal to add any fix whatsoever and if they try to push some fix without certification they will only end up neck deep in legal issues that will cost them both time and money which would only serve to further prolong any progress on the game whatsoever.

    Have some god damn patience for once, kids.

    First of all, not a kid. Using as an insult shows your intelligence level. Second, updates and hotfixes dont have to be Cert tested, so no, they would not be "neck deep in legal issues". The more you know, the less dumb you sound.

    Clearly you do not understand what the First Party Certification actually is. It isn't something to test updates and hotfixes, it is the go ahead from Sony/Microsoft to allow them to implement the patch. That is why it is called "Certification". It is you who should learn what they are talking about before they speak. I mean really it's common sense...
    uberkull wrote: »
    Game breaking. Explain to me how I can finish the story in Coldharbor when you can't see the beams in Light from the Darkness quest?

    You can't align the beams....when there are no beams.

    I will answer this one for you because I figured it out earlier today when I was helping my friend through the quest and we were stuck until I did.

    The beam is not obvious but there is a small lump that faces one direction and rotates as you rotate the crystal. Due to the animation issues the game is currently having it doesn't rotate smoothly but it does rotate. Sometimes the best hotfix is found yourself...

    It's rather sad how you support a company that delivers a broken product. You aren't looking at the big picture. Rushed software, not tested on console isn't a positive experience for customers. You want to talk about legal *** AFTER the fact. How about holding on companies accountable for releasing garbage? It seriously has to end at some point.

    Zenimax is not held responsible for you continuing to play their game despite your opinion on it. If you feel that this game is not worth the pennies you're throwing at it then simply stop playing it. As for me, I continue to play because I enjoy the game and there is nothing wrong with it that I cannot face and overcome somehow. Sure some things frustrate me such as trees blocking my view or players stealing my thunder but that isn't enough to make me quit or blame Zenimax when it isn't something we except them to fix rather than work around. Convenience is convenience but problems are problems and so far Zenimax has addressed many problems that have been reported. Yes I do believe Zenimax is not a bad company but they aren't perfect either. No one is. The difference between you and me though is I try to think positive and enjoy the game rather than sulk about every little thing that bugs me. And frankly this game bugs me far less than many other games I've played so yes I see no reason to shun Zenimax the way you people do. Until I see concrete evidence that Zenimax doesn't know what they're doing and are running the game into the ground I shall stand by my current opinion of them.
    Guildmaster of Power With Numbers in PS4 NA Server's Aldmeri Dominion.
    Proud Founder of the Yaysay cult! DOWN WITH THE NAYSAY CULT!! #ToxicRemedy
  • Uberkull
    Uberkull
    ✭✭✭✭✭
    uberkull wrote: »
    uberkull wrote: »
    MikeB wrote: »
    The next incremental for consoles will be sent for first-party certification in the next week or two, with a publish later in October; we'll announce a date for the patch as soon as we have it nailed down. The issues you mentioned surrounding the Guild Bank, Guild Trader, and missing beams should all be addressed in that patch, and we're continuing to work on the loading screen issue.

    This is ridiculous. So by the time the bugs are fixed, which most of them should have never went live, 2 months will have passed. Why cant you just push out small hotfixes that cost you nothing and dont have to be cert tested instead of waiting and doing large patches that cost you money and have to go through Microsoft cert testing? @ZOS_GinaBruno

    You're completely missing the point of "First Party Certification". All of you are. The certification makes it legal to add any fix whatsoever and if they try to push some fix without certification they will only end up neck deep in legal issues that will cost them both time and money which would only serve to further prolong any progress on the game whatsoever.

    Have some god damn patience for once, kids.

    Interesting how you fail. Publishers, INCLUDING ZOS, were able to push hotfixes the same week of release. Actually, if I remember correctly....2 days after June 9th release they pushed a client fix for issues.

    The first major incremental patch for Xbox was on Jume 23rd....TWO weeks after release. So you tell me how these game breakers get bugs can't be patched by next Tuesday? IC released on Xbox One last Tuesday....next Tiesday is achievable for a incremental release WITH the MS certification process.

    Until you know everything that goes on behind the scenes you cannot criticize the methods required. Zenimax is not required to tell us everything they are doing every 5 minutes of every day in every week and therefore there is no way for us to know just what is required of each and every patch. Furthermore there is always the likelihood that Sony and Microsoft grant the certificates on varying days depending on when they can get to them. As far as the certification goes that isn't up to Zenimax and for all we know the patches are ready long before Zenimax receives the go ahead to implement the patch. The true fail here is why you cannot understand the legal procedures Zenimax must follow to keep this game running period.
    MikeB wrote: »
    MikeB wrote: »
    The next incremental for consoles will be sent for first-party certification in the next week or two, with a publish later in October; we'll announce a date for the patch as soon as we have it nailed down. The issues you mentioned surrounding the Guild Bank, Guild Trader, and missing beams should all be addressed in that patch, and we're continuing to work on the loading screen issue.

    This is ridiculous. So by the time the bugs are fixed, which most of them should have never went live, 2 months will have passed. Why cant you just push out small hotfixes that cost you nothing and dont have to be cert tested instead of waiting and doing large patches that cost you money and have to go through Microsoft cert testing? @ZOS_GinaBruno

    You're completely missing the point of "First Party Certification". All of you are. The certification makes it legal to add any fix whatsoever and if they try to push some fix without certification they will only end up neck deep in legal issues that will cost them both time and money which would only serve to further prolong any progress on the game whatsoever.

    Have some god damn patience for once, kids.

    First of all, not a kid. Using as an insult shows your intelligence level. Second, updates and hotfixes dont have to be Cert tested, so no, they would not be "neck deep in legal issues". The more you know, the less dumb you sound.

    Clearly you do not understand what the First Party Certification actually is. It isn't something to test updates and hotfixes, it is the go ahead from Sony/Microsoft to allow them to implement the patch. That is why it is called "Certification". It is you who should learn what they are talking about before they speak. I mean really it's common sense...
    uberkull wrote: »
    Game breaking. Explain to me how I can finish the story in Coldharbor when you can't see the beams in Light from the Darkness quest?

    You can't align the beams....when there are no beams.

    I will answer this one for you because I figured it out earlier today when I was helping my friend through the quest and we were stuck until I did.

    The beam is not obvious but there is a small lump that faces one direction and rotates as you rotate the crystal. Due to the animation issues the game is currently having it doesn't rotate smoothly but it does rotate. Sometimes the best hotfix is found yourself...

    It's rather sad how you support a company that delivers a broken product. You aren't looking at the big picture. Rushed software, not tested on console isn't a positive experience for customers. You want to talk about legal *** AFTER the fact. How about holding on companies accountable for releasing garbage? It seriously has to end at some point.

    Zenimax is not held responsible for you continuing to play their game despite your opinion on it. If you feel that this game is not worth the pennies you're throwing at it then simply stop playing it. As for me, I continue to play because I enjoy the game and there is nothing wrong with it that I cannot face and overcome somehow. Sure some things frustrate me such as trees blocking my view or players stealing my thunder but that isn't enough to make me quit or blame Zenimax when it isn't something we except them to fix rather than work around. Convenience is convenience but problems are problems and so far Zenimax has addressed many problems that have been reported. Yes I do believe Zenimax is not a bad company but they aren't perfect either. No one is. The difference between you and me though is I try to think positive and enjoy the game rather than sulk about every little thing that bugs me. And frankly this game bugs me far less than many other games I've played so yes I see no reason to shun Zenimax the way you people do. Until I see concrete evidence that Zenimax doesn't know what they're doing and are running the game into the ground I shall stand by my current opinion of them.

    You must not have access to a guild bank or use a guild trader then. You are a casual that plays the game part time by the way you describe 'bugs' in this game. There are core elements broken in the game with the DLC release. They were not broken before the DLC release. That is poor quality assurance and bad business. But for s casual, I guess Pong is 'fun' to play.
    ▬ஜ Seeds of War, Piles of Skulls ஜ▬
    ▬▬▬ஜ twitch.tv/uberkull ஜ▬▬▬
  • UltimaJoe777
    UltimaJoe777
    ✭✭✭✭✭
    ✭✭✭
    uberkull wrote: »
    uberkull wrote: »
    uberkull wrote: »
    MikeB wrote: »
    The next incremental for consoles will be sent for first-party certification in the next week or two, with a publish later in October; we'll announce a date for the patch as soon as we have it nailed down. The issues you mentioned surrounding the Guild Bank, Guild Trader, and missing beams should all be addressed in that patch, and we're continuing to work on the loading screen issue.

    This is ridiculous. So by the time the bugs are fixed, which most of them should have never went live, 2 months will have passed. Why cant you just push out small hotfixes that cost you nothing and dont have to be cert tested instead of waiting and doing large patches that cost you money and have to go through Microsoft cert testing? @ZOS_GinaBruno

    You're completely missing the point of "First Party Certification". All of you are. The certification makes it legal to add any fix whatsoever and if they try to push some fix without certification they will only end up neck deep in legal issues that will cost them both time and money which would only serve to further prolong any progress on the game whatsoever.

    Have some god damn patience for once, kids.

    Interesting how you fail. Publishers, INCLUDING ZOS, were able to push hotfixes the same week of release. Actually, if I remember correctly....2 days after June 9th release they pushed a client fix for issues.

    The first major incremental patch for Xbox was on Jume 23rd....TWO weeks after release. So you tell me how these game breakers get bugs can't be patched by next Tuesday? IC released on Xbox One last Tuesday....next Tiesday is achievable for a incremental release WITH the MS certification process.

    Until you know everything that goes on behind the scenes you cannot criticize the methods required. Zenimax is not required to tell us everything they are doing every 5 minutes of every day in every week and therefore there is no way for us to know just what is required of each and every patch. Furthermore there is always the likelihood that Sony and Microsoft grant the certificates on varying days depending on when they can get to them. As far as the certification goes that isn't up to Zenimax and for all we know the patches are ready long before Zenimax receives the go ahead to implement the patch. The true fail here is why you cannot understand the legal procedures Zenimax must follow to keep this game running period.
    MikeB wrote: »
    MikeB wrote: »
    The next incremental for consoles will be sent for first-party certification in the next week or two, with a publish later in October; we'll announce a date for the patch as soon as we have it nailed down. The issues you mentioned surrounding the Guild Bank, Guild Trader, and missing beams should all be addressed in that patch, and we're continuing to work on the loading screen issue.

    This is ridiculous. So by the time the bugs are fixed, which most of them should have never went live, 2 months will have passed. Why cant you just push out small hotfixes that cost you nothing and dont have to be cert tested instead of waiting and doing large patches that cost you money and have to go through Microsoft cert testing? @ZOS_GinaBruno

    You're completely missing the point of "First Party Certification". All of you are. The certification makes it legal to add any fix whatsoever and if they try to push some fix without certification they will only end up neck deep in legal issues that will cost them both time and money which would only serve to further prolong any progress on the game whatsoever.

    Have some god damn patience for once, kids.

    First of all, not a kid. Using as an insult shows your intelligence level. Second, updates and hotfixes dont have to be Cert tested, so no, they would not be "neck deep in legal issues". The more you know, the less dumb you sound.

    Clearly you do not understand what the First Party Certification actually is. It isn't something to test updates and hotfixes, it is the go ahead from Sony/Microsoft to allow them to implement the patch. That is why it is called "Certification". It is you who should learn what they are talking about before they speak. I mean really it's common sense...
    uberkull wrote: »
    Game breaking. Explain to me how I can finish the story in Coldharbor when you can't see the beams in Light from the Darkness quest?

    You can't align the beams....when there are no beams.

    I will answer this one for you because I figured it out earlier today when I was helping my friend through the quest and we were stuck until I did.

    The beam is not obvious but there is a small lump that faces one direction and rotates as you rotate the crystal. Due to the animation issues the game is currently having it doesn't rotate smoothly but it does rotate. Sometimes the best hotfix is found yourself...

    It's rather sad how you support a company that delivers a broken product. You aren't looking at the big picture. Rushed software, not tested on console isn't a positive experience for customers. You want to talk about legal *** AFTER the fact. How about holding on companies accountable for releasing garbage? It seriously has to end at some point.

    Zenimax is not held responsible for you continuing to play their game despite your opinion on it. If you feel that this game is not worth the pennies you're throwing at it then simply stop playing it. As for me, I continue to play because I enjoy the game and there is nothing wrong with it that I cannot face and overcome somehow. Sure some things frustrate me such as trees blocking my view or players stealing my thunder but that isn't enough to make me quit or blame Zenimax when it isn't something we except them to fix rather than work around. Convenience is convenience but problems are problems and so far Zenimax has addressed many problems that have been reported. Yes I do believe Zenimax is not a bad company but they aren't perfect either. No one is. The difference between you and me though is I try to think positive and enjoy the game rather than sulk about every little thing that bugs me. And frankly this game bugs me far less than many other games I've played so yes I see no reason to shun Zenimax the way you people do. Until I see concrete evidence that Zenimax doesn't know what they're doing and are running the game into the ground I shall stand by my current opinion of them.

    You must not have access to a guild bank or use a guild trader then. You are a casual that plays the game part time by the way you describe 'bugs' in this game. There are core elements broken in the game with the DLC release. They were not broken before the DLC release. That is poor quality assurance and bad business. But for s casual, I guess Pong is 'fun' to play.

    Assumptions only prove you're doing nothing but illogical raging. Not the first person to do this and certainly not the last unfortunately. Sadly all people know when rage takes over is they're right and everyone else is wrong, which is pitiable. We'll talk again when you actually have a level head, if you're still here that is.
    Guildmaster of Power With Numbers in PS4 NA Server's Aldmeri Dominion.
    Proud Founder of the Yaysay cult! DOWN WITH THE NAYSAY CULT!! #ToxicRemedy
  • i3ig_Gun
    i3ig_Gun
    ✭✭✭
    I'm a "Lifer" ZoS, I'll be here through all of the good and bad, keep up the good work, you have a MASSIVE community of people behind you.
    XBOX ONE - NA
    GT: i3ig Gun
    Legion of Many - Daggerfall Covenant
  • KhajiitiLizard
    KhajiitiLizard
    ✭✭✭✭✭
    Fubar236 wrote: »
    Perhaps Bethesda is just banking on fallout 4 now and ESO is an afterthought

    Considering Bethesda and ZOS are two different developers, I don't think they have any say really on how each runs.

    I honestly think Bethesda is trying to distance themselves from ZOS at this point. I'm sure the Fallout franchise is under protection from becoming another ZOS mmo. While a fallout mmo could be cool, ZOS wouldn't be right for it.

    Fallout 4 will come out and many ESO players will quit to play that. And hopefully a new single player TES game will come out to right all the wrongs of that ESO did to the TES franchise. (mostly mechanics, QA, and treatment of fans, etc).
    Edited by KhajiitiLizard on September 23, 2015 5:49AM
  • delushin
    delushin
    ✭✭✭
    The loading screens are so hardcore right now that they are even effecting the mobs, I have had mobs in the sewers begin to attack and then just disappear as well as the banner boss take a break and never return for like an hour and a half.

    I mean how do you think a clanfear feels being stuck on a loading screen with a tooltip THEY CANT EVEN READ, if not for us ZOS then do it for the animals!
    Raven Guard - PS4 [PvE/PvP] NA Server - Daggerfall Convenant
    #1 AUS/NZ Guild - http://ravenguardclan.com/
    http://www.twitch.tv/delushin
  • Belidos
    Belidos
    ✭✭✭✭✭
    Fubar236 wrote: »
    Perhaps Bethesda is just banking on fallout 4 now and ESO is an afterthought

    Considering Bethesda and ZOS are two different developers, I don't think they have any say really on how each runs.

    I honestly think Bethesda is trying to distance themselves from ZOS at this point. I'm sure the Fallout franchise is under protection from becoming another ZOS mmo. While a fallout mmo could be cool, ZOS wouldn't be right for it.

    Fallout 4 will come out and many ESO players will quit to play that. And hopefully a new single player TES game will come out to right all the wrongs of that ESO did to the TES franchise. (mostly mechanics, QA, and treatment of fans, etc).


    A little hard for them to distance themselves from ZOS don't you think, when you consider they're owned by the same company etc. Zenimax owns Bethesda and ZOS :*
    Edited by Belidos on September 23, 2015 6:41AM
  • AlmostEpic89
    For those that wish to cancel ESO Plus until the fixes are implemented (if you even decide to re-subscribe)

    PS4 - From the Playstation Home menu. Select "Settings" > "PlayStation Network/Account Management" > "Account Information" > "Services List" > "The Elder Scrolls Online: Tamriel Unlimited" > "... ESO Plus (1 Month)" > "Cancel Automatic Renewal".

    Xbone - Follow this link to Microsoft's account services page. https://account.microsoft.com/services Find ESO in the list and click to cancel automatic renewal.

    (PS - If the patch comes out and it actually fixes the current bugs without introducing new ones and I haven't found some other game to spend my money on, I might consider re-subscribing.)
    PS4 - NA - Ebonheart Pact - PSN: AlmostEpic89
  • zornyan
    zornyan
    ✭✭✭✭✭
    Don't worry zos I'm a happy ps4 player, that had many hours sunk into the game, I personally haven't had any big issues, beams is easily workable atm, hardly 'game breaking' like some whiney kids on here would make you think.

    'oh oh we can't see prices!' er just click 'x' and you can see the price.

    So please please tell me about how the game is broken and unplayable? I've been playing a fair bit since ic, I've actually had less of the boots to dashboard, loading screens are only about 10 seconds longer. Generally gameplay is much improved.

    Maybe try checking the condition of your consoles, such as available hard drive space, or make sure you are using a wired vs a wireless connection of at least 30-40mbs
  • Uberkull
    Uberkull
    ✭✭✭✭✭
    uberkull wrote: »
    uberkull wrote: »
    uberkull wrote: »
    MikeB wrote: »
    The next incremental for consoles will be sent for first-party certification in the next week or two, with a publish later in October; we'll announce a date for the patch as soon as we have it nailed down. The issues you mentioned surrounding the Guild Bank, Guild Trader, and missing beams should all be addressed in that patch, and we're continuing to work on the loading screen issue.

    This is ridiculous. So by the time the bugs are fixed, which most of them should have never went live, 2 months will have passed. Why cant you just push out small hotfixes that cost you nothing and dont have to be cert tested instead of waiting and doing large patches that cost you money and have to go through Microsoft cert testing? @ZOS_GinaBruno

    You're completely missing the point of "First Party Certification". All of you are. The certification makes it legal to add any fix whatsoever and if they try to push some fix without certification they will only end up neck deep in legal issues that will cost them both time and money which would only serve to further prolong any progress on the game whatsoever.

    Have some god damn patience for once, kids.

    Interesting how you fail. Publishers, INCLUDING ZOS, were able to push hotfixes the same week of release. Actually, if I remember correctly....2 days after June 9th release they pushed a client fix for issues.

    The first major incremental patch for Xbox was on Jume 23rd....TWO weeks after release. So you tell me how these game breakers get bugs can't be patched by next Tuesday? IC released on Xbox One last Tuesday....next Tiesday is achievable for a incremental release WITH the MS certification process.

    Until you know everything that goes on behind the scenes you cannot criticize the methods required. Zenimax is not required to tell us everything they are doing every 5 minutes of every day in every week and therefore there is no way for us to know just what is required of each and every patch. Furthermore there is always the likelihood that Sony and Microsoft grant the certificates on varying days depending on when they can get to them. As far as the certification goes that isn't up to Zenimax and for all we know the patches are ready long before Zenimax receives the go ahead to implement the patch. The true fail here is why you cannot understand the legal procedures Zenimax must follow to keep this game running period.
    MikeB wrote: »
    MikeB wrote: »
    The next incremental for consoles will be sent for first-party certification in the next week or two, with a publish later in October; we'll announce a date for the patch as soon as we have it nailed down. The issues you mentioned surrounding the Guild Bank, Guild Trader, and missing beams should all be addressed in that patch, and we're continuing to work on the loading screen issue.

    This is ridiculous. So by the time the bugs are fixed, which most of them should have never went live, 2 months will have passed. Why cant you just push out small hotfixes that cost you nothing and dont have to be cert tested instead of waiting and doing large patches that cost you money and have to go through Microsoft cert testing? @ZOS_GinaBruno

    You're completely missing the point of "First Party Certification". All of you are. The certification makes it legal to add any fix whatsoever and if they try to push some fix without certification they will only end up neck deep in legal issues that will cost them both time and money which would only serve to further prolong any progress on the game whatsoever.

    Have some god damn patience for once, kids.

    First of all, not a kid. Using as an insult shows your intelligence level. Second, updates and hotfixes dont have to be Cert tested, so no, they would not be "neck deep in legal issues". The more you know, the less dumb you sound.

    Clearly you do not understand what the First Party Certification actually is. It isn't something to test updates and hotfixes, it is the go ahead from Sony/Microsoft to allow them to implement the patch. That is why it is called "Certification". It is you who should learn what they are talking about before they speak. I mean really it's common sense...
    uberkull wrote: »
    Game breaking. Explain to me how I can finish the story in Coldharbor when you can't see the beams in Light from the Darkness quest?

    You can't align the beams....when there are no beams.

    I will answer this one for you because I figured it out earlier today when I was helping my friend through the quest and we were stuck until I did.

    The beam is not obvious but there is a small lump that faces one direction and rotates as you rotate the crystal. Due to the animation issues the game is currently having it doesn't rotate smoothly but it does rotate. Sometimes the best hotfix is found yourself...

    It's rather sad how you support a company that delivers a broken product. You aren't looking at the big picture. Rushed software, not tested on console isn't a positive experience for customers. You want to talk about legal *** AFTER the fact. How about holding on companies accountable for releasing garbage? It seriously has to end at some point.

    Zenimax is not held responsible for you continuing to play their game despite your opinion on it. If you feel that this game is not worth the pennies you're throwing at it then simply stop playing it. As for me, I continue to play because I enjoy the game and there is nothing wrong with it that I cannot face and overcome somehow. Sure some things frustrate me such as trees blocking my view or players stealing my thunder but that isn't enough to make me quit or blame Zenimax when it isn't something we except them to fix rather than work around. Convenience is convenience but problems are problems and so far Zenimax has addressed many problems that have been reported. Yes I do believe Zenimax is not a bad company but they aren't perfect either. No one is. The difference between you and me though is I try to think positive and enjoy the game rather than sulk about every little thing that bugs me. And frankly this game bugs me far less than many other games I've played so yes I see no reason to shun Zenimax the way you people do. Until I see concrete evidence that Zenimax doesn't know what they're doing and are running the game into the ground I shall stand by my current opinion of them.

    You must not have access to a guild bank or use a guild trader then. You are a casual that plays the game part time by the way you describe 'bugs' in this game. There are core elements broken in the game with the DLC release. They were not broken before the DLC release. That is poor quality assurance and bad business. But for s casual, I guess Pong is 'fun' to play.

    Assumptions only prove you're doing nothing but illogical raging. Not the first person to do this and certainly not the last unfortunately. Sadly all people know when rage takes over is they're right and everyone else is wrong, which is pitiable. We'll talk again when you actually have a level head, if you're still here that is.

    There was zero rage in the response. I'm just pointing out the obvious. You are a casual player that wouldn't be impacted by these core game elements being broken. You don't play enough to notice their annoyance.

    ▬ஜ Seeds of War, Piles of Skulls ஜ▬
    ▬▬▬ஜ twitch.tv/uberkull ஜ▬▬▬
  • duncm001
    duncm001
    Soul Shriven
    I am in a number of active guilds, the casual one I am in has reduced from 12+ online to 2-3 typically for the same game times. I know a lot from other guilds are also now spending their time on other games.

    I have read these posts, considered all views, irrespective of the fan boy/girl defences this is completely unacceptable and I fully expect that the players leaving will not return, basically due to a small number of game breaking bugs. Ironically I am seeing a lot of trade in copies of the game appearing, not surprising really, the problems occur when someone selling them is asked for honist opinion of the game.....

    With other releases coming out I would not be suprised if this tarnishes this companies reputation irreparably, it was initially a good game, now hearing these issues will not be rolled out until "later october" I am not sure I would buy anything off them again, indeed I would rather be refunded.

    I hope this changes for their own sake. Reading later October is to be blunt a joke, I had to read it again thinking it was a humorous player, seeing it was an official response was disappointing.
  • dlepi24
    dlepi24
    ✭✭✭✭
    The invisible beams are very annoying. However, the guild store issue can be worked around if you select the item you're hovering over with X (xbox) to buy it. It will show the price and as long as you don't accept the charges, you'll be able to see the price of whatever you're looking for.
  • terrordactyl1971
    terrordactyl1971
    ✭✭✭✭
    I doubt folks will abandon ESO for Fallout 4.

    Anyone who has played Morrowind, Skyrim, Oblivion, Fallout 3 etc knows that Bethesda games are far buggier on release than ESO is in it's current form. People with "bugphobia" are hardly going to run into the arms of a Bethesda game on release day.

    ...and moaning at ZOS because Sony and MS spend a couple of weeks certifying a patch is ridiculous
  • AlmostEpic89
    I doubt folks will abandon ESO for Fallout 4.

    Anyone who has played Morrowind, Skyrim, Oblivion, Fallout 3 etc knows that Bethesda games are far buggier on release than ESO is in it's current form. People with "bugphobia" are hardly going to run into the arms of a Bethesda game on release day.

    ...and moaning at ZOS because Sony and MS spend a couple of weeks certifying a patch is ridiculous

    I believe that the majority of people are not "moaning" at the speed at which Sony and MS take to certify a patch but are (rightfully) complaining about the sheer amount of obvious bugs that made it past the quality assurance team (if there is one) and the fact that it is going to be a "week or two" before the patches are even submitted for certification.
    PS4 - NA - Ebonheart Pact - PSN: AlmostEpic89
  • terrordactyl1971
    terrordactyl1971
    ✭✭✭✭
    I doubt folks will abandon ESO for Fallout 4.

    Anyone who has played Morrowind, Skyrim, Oblivion, Fallout 3 etc knows that Bethesda games are far buggier on release than ESO is in it's current form. People with "bugphobia" are hardly going to run into the arms of a Bethesda game on release day.

    ...and moaning at ZOS because Sony and MS spend a couple of weeks certifying a patch is ridiculous

    I believe that the majority of people are not "moaning" at the speed at which Sony and MS take to certify a patch but are (rightfully) complaining about the sheer amount of obvious bugs that made it past the quality assurance team (if there is one) and the fact that it is going to be a "week or two" before the patches are even submitted for certification.

    Sending it in a week or two for certification is obviously because that's how long it will take to find the faults, fix and properly test it. Do you want it sent earlier without being tested properly?

    They're not holding it back to *** people off, it takes a lot of time and effort to sort through hundreds of thousands of lines of code and interacting systems to get to the bottom of a bug.

    It's a pity these things got missed in initial testing, I'm sure ZOS have learnt a few lessons and will do better next time. But, ZOS is just a company of people and people get tired, make mistakes and screw up sometimes. They're human, you just have to live with it. We all screw up sometimes, especially if you're inputting code 12 hours a day, easy to insert a wrong character in a line of code and screw up.

    Get some perspective, it's our hobby I know, but at the end of the day getting upset over a few smallish bugs in a great video game is not worth it.

  • AlmostEpic89
    I doubt folks will abandon ESO for Fallout 4.

    Anyone who has played Morrowind, Skyrim, Oblivion, Fallout 3 etc knows that Bethesda games are far buggier on release than ESO is in it's current form. People with "bugphobia" are hardly going to run into the arms of a Bethesda game on release day.

    ...and moaning at ZOS because Sony and MS spend a couple of weeks certifying a patch is ridiculous

    I believe that the majority of people are not "moaning" at the speed at which Sony and MS take to certify a patch but are (rightfully) complaining about the sheer amount of obvious bugs that made it past the quality assurance team (if there is one) and the fact that it is going to be a "week or two" before the patches are even submitted for certification.

    Sending it in a week or two for certification is obviously because that's how long it will take to find the faults, fix and properly test it. Do you want it sent earlier without being tested properly?

    They're not holding it back to *** people off, it takes a lot of time and effort to sort through hundreds of thousands of lines of code and interacting systems to get to the bottom of a bug.

    It's a pity these things got missed in initial testing, I'm sure ZOS have learnt a few lessons and will do better next time. But, ZOS is just a company of people and people get tired, make mistakes and screw up sometimes. They're human, you just have to live with it. We all screw up sometimes, especially if you're inputting code 12 hours a day, easy to insert a wrong character in a line of code and screw up.

    Get some perspective, it's our hobby I know, but at the end of the day getting upset over a few smallish bugs in a great video game is not worth it.

    The thing is, I know exactly how it is when inputting code 12 hours a day, I have been writing web based software for the last 9 years. There has been many, many long nights of coding in PHP where I have made small mistakes in the coding. I am not perfect either and there has been times when small coding errors did slide past while debugging and testing to make sure everything is working properly.

    But, apply your first sentence in my view point. They should have found the faults, fixed them properly, and continued testing them before they ever released the IC patch to consoles.
    PS4 - NA - Ebonheart Pact - PSN: AlmostEpic89
  • Cherryblossom
    Cherryblossom
    ✭✭✭✭✭
    Zenimax is not held responsible for you continuing to play their game despite your opinion on it. If you feel that this game is not worth the pennies you're throwing at it then simply stop playing it.

    They have already taken peoples money and broken the game though.
    It's a pity these things got missed in initial testing, I'm sure ZOS have learnt a few lessons and will do better next time. But, ZOS is just a company of people and people get tired, make mistakes and screw up sometimes. They're human, you just have to live with it. We all screw up sometimes, especially if you're inputting code 12 hours a day, easy to insert a wrong character in a line of code and screw up.

    Previous experience would say they will not learn as they haven't so far. Even when testing has been done on PTS and bugs have been reported they have still made it in to the game.
  • mklundub17_ESO
    mklundub17_ESO
    ✭✭✭
    A lot of the fan boys here are missing the point. The issue to the majority of us isn't the certification process. It's the QA process that allowed an apparently completely untested, on console, patch to be pushed live in such an abysmal state. These aren't just the common minor bugs of a specific skill or equipment being broken but MAJORLY OBVIOUS bugs that any QA tester should have found within 5 minutes of playtime.

    I do extensive testing on any web application I create -- but if I'm submitting it to the app store, Apple store especially, then I test it through and through BECAUSE of the certification process. I can't submit a buggy app and then turn around and blame Apple's cert process because it's going to take me over a week to resubmit the fixed app.

    There is no excuse, ZOS needs to look internally at why this happened and ensure it never happens again if they ever wish to continue having a player base, in ESO or any future game they develop for that matter.

    Edited by mklundub17_ESO on September 23, 2015 3:15PM
    Mass Terror
    PS4 | NA | AD
    v16 Imperial Templar
  • Molag_Crow
    Molag_Crow
    ✭✭✭✭✭
    ✭✭
    The next incremental for consoles will be sent for first-party certification in the next week or two, with a publish later in October; we'll announce a date for the patch as soon as we have it nailed down. The issues you mentioned surrounding the Guild Bank, Guild Trader, and missing beams should all be addressed in that patch, and we're continuing to work on the loading screen issue.

    Thank you so much for the info, you're awesome.
    --ϟ-- Crows_Descend - Templar - Ebonheart Pact [PS4]&[PC] [EU] --ϟ--
    YoutTube ESO Playlist
    The greatest prison that people live in, is the fear of what other people think. - David Icke
    Be your true, authentic self.

  • Molag_Crow
    Molag_Crow
    ✭✭✭✭✭
    ✭✭
    zornyan wrote: »
    Jesus October is only 8 days away? It could be as soon as 2 weeks time!

    Just chill people, things take time, not everything can be fixed at the click of a button.

    if_hes_pointing_at_yourun_techno_viking-31093.gif
    --ϟ-- Crows_Descend - Templar - Ebonheart Pact [PS4]&[PC] [EU] --ϟ--
    YoutTube ESO Playlist
    The greatest prison that people live in, is the fear of what other people think. - David Icke
    Be your true, authentic self.

  • Docmandu
    Docmandu
    ✭✭✭✭✭
    Hence why PC > Consoles in this case.. the Sony/MS certification cycles just add even more delays in getting fixes out there.
  • Uberkull
    Uberkull
    ✭✭✭✭✭
    A lot of the fan boys here are missing the point. The issue to the majority of us isn't the certification process. It's the QA process that allowed an apparently completely untested, on console, patch to be pushed live in such an abysmal state. These aren't just the common minor bugs of a specific skill or equipment being broken but MAJORLY OBVIOUS bugs that any QA tester should have found within 5 minutes of playtime.

    I do extensive testing on any web application I create -- but if I'm submitting it to the app store, Apple store especially, then I test it through and through BECAUSE of the certification process. I can't submit a buggy app and then turn around and blame Apple's cert process because it's going to take me over a week to resubmit the fixed app.

    There is no excuse, ZOS needs to look internally at why this happened and ensure it never happens again if they ever wish to continue having a player base, in ESO or any future game they develop for that matter.

    This guy gets it. This has nothing to do with the MS or Sony certification process. This has everything to do with the lack of QA testing done on the IC console patch. Feels like the offshore testing we had....and got rid of. Bottomline, ZOS shipped broken core game functionality.

    Browsing the Guild Store and not seeing prices is a step backwards. Do you pickup your milk and bread at the grocery store looking for a price sticker? No...it's on the shelf label so you can quickly see the price differences. Don't say it doesn't impact the economy, I see our weekly trading guild sales numbers....it's impacting sales.

    The Guild Bank not showing items hurts large guilds. Not being able to deposit items into the Guild bank also impacts crafting guilds. The workaround is loggin off and loggin in for each extra guild bank access you want. That's no acceptable and should be fixed ASAP, not in a month. Hell....they still haven't fixed the mail system...so I'm not holding my breath.

    No beams anywhere. On quests like Coldharbour align beams, fishing line(WTF??), healing beams, any skill beams....it is a impact to pvp and dungeons. If you're casual, sure...you don't care...you barely play.
    ▬ஜ Seeds of War, Piles of Skulls ஜ▬
    ▬▬▬ஜ twitch.tv/uberkull ஜ▬▬▬
  • Steel_Brightblade
    Steel_Brightblade
    ✭✭✭✭
    Lol I love the "its a shame these got mused in the initial testing". I spotted at least 4 of these glaring errors in the first hours play and I wasn't looking for them so just how many people do you think actually tested this and how long for?
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