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https://forums.elderscrollsonline.com/en/discussion/668861
• PC/Mac: No maintenance – November 18
• ESO Store and Account System for maintenance – November 19, 9:00AM EST (14:00 UTC) - 6:00PM EST (23:00 UTC)
• PlayStation®: EU megaserver for maintenance – November 19, 23:00 UTC (6:00PM EST) - November 20, 17:00 UTC (12:00PM EST)
https://forums.elderscrollsonline.com/en/discussion/668861
Who else just got their Mask of Cheerful slaughter costume?
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He only said, I won't get the Mask, but am fine for the Tiger...
But yeah, I already replied with some links.... ;-) But thanks for your quote collection. :-)Edited by Northern_Wolfling on March 6, 2015 2:34AM0 -
Orihara_Izaya✭✭✭Customer support does not seem to know what they are doing, they're responding incorrectly and don't even know the requirement to receive the reward. Go figure.1 -
ItsGlaive✭✭✭✭✭
✭Still not heard back from support other than the original copy pasta. Have sent them three emails now
Allow cross-platform transfers and merges0 -
Darlgon✭✭✭✭✭
✭ZOS_JasonLeavey wrote: »Pictures, guys! We want to see pictures!
Ok.. just remember. You asked for it..
In the bank of Mistral, with my favorite video bug, the mast of a ship in the middle of the floor.The bug disappeared after I reported it daily after launch until June. It has returned.Power level to CP160 in a week:
Where is the end game? You just played it.
Why don't I have 300+ skill points? Because you skipped content along the way.
Where is new content? Sigh.1 -
Throren✭✭✭Im not sure if this has always been there but I put on my mask and started dancing with it on and my character started giggling/laughing.
Sheogorath you cray cray0 -
LawfulEvil✭✭✭I put in a ticket on Wednesday and was told the outfit was on its way. Replied last night because I have not received it, still waiting.0 -
ItsGlaive✭✭✭✭✭
✭Still not had any reply to my ticket. Please can someone from ZOS respond? ThanksAllow cross-platform transfers and merges0 -
ZOS_JasonLeavey✭✭✭✭✭Hey again, guys. For those of you that stated you haven't received a loyalty reward after being eligible, we're looking into it now. We will have another deployment of loyalty rewards later this month, but of course we'd like to try and figure out why you haven't received yours! Thanks for your patience, everyone.4 -
ItsGlaive✭✭✭✭✭
✭Thanks @ZOS_JasonLeavey, fingers crossed we don't run into this again with the Senche in a week or so Allow cross-platform transfers and merges0 -
Attorneyatlawl✭✭✭✭✭
✭✭✭ZOS_JasonLeavey wrote: »Hey again, guys. For those of you that stated you haven't received a loyalty reward after being eligible, we're looking into it now. We will have another deployment of loyalty rewards later this month, but of course we'd like to try and figure out why you haven't received yours! Thanks for your patience, everyone.
Thanks... I have 11 months paid for and didn't get the Mask. I sent in a ticket a few days ago about both that and my long-before-1.6 "Shield of the Man-Bull" item being converted to the new version when it shouldn't have been (it was from circa 1.1 patch timeframe) losing its Auriel's Shield unique enchantment, but haven't had progress on them yet other than the latter being acknowledged and forwarded on for more research. -First-Wave Closed Beta Tester of the Psijic Order, aka the 0.016 percent.
Exploits suck. Don't blame just the game, blame the players abusing them!
-Playing since July 2013, back when we had a killspam channel in Cyrodiil and the lands of Tamriel were roamed by dinosaurs.
________________
-In-game mains abound with "Nerf" in their name. As I am asked occasionally, I do not play on anything but the PC NA Megaserver at this time.0 -
Orihara_Izaya✭✭✭ZOS_JasonLeavey wrote: »Hey again, guys. For those of you that stated you haven't received a loyalty reward after being eligible, we're looking into it now. We will have another deployment of loyalty rewards later this month, but of course we'd like to try and figure out why you haven't received yours! Thanks for your patience, everyone.
Thank you, Customer support seems to be ignoring the issue. I sent in tickets this week and both times I got ignored by support.
See: http://forums.elderscrollsonline.com/en/discussion/155509/support-refuses-to-address-my-issue
Edit: Nvm they replied to my link, I guess all I can do is wait now. Thanks for the replies.
Edit 2: I got my reward, damn you guys work fast. Thank you very much
Edited by Orihara_Izaya on March 6, 2015 10:34PM0 -
ZOS_JasonLeavey wrote: »Hey again, guys. For those of you that stated you haven't received a loyalty reward after being eligible, we're looking into it now. We will have another deployment of loyalty rewards later this month, but of course we'd like to try and figure out why you haven't received yours! Thanks for your patience, everyone.
I've sent in a few tickets now and finally got it. Very happy. :-) !!!! Thanks!
And I can keep my promise now.... @ZOS_JasonLeavy here you go with the pic. Don't know if it is recognizable, but it is the redguard dance ;-)
Edited by Northern_Wolfling on March 6, 2015 11:12PM0 -
LawfulEvil✭✭✭I got a second reply. Something about loyalty rewards after the business model changing and vanity pets being in a new UI windows. Close yet so far off.1
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Iago✭✭✭✭✭Northern_Wolfling wrote: »ZOS_JasonLeavey wrote: »Hey again, guys. For those of you that stated you haven't received a loyalty reward after being eligible, we're looking into it now. We will have another deployment of loyalty rewards later this month, but of course we'd like to try and figure out why you haven't received yours! Thanks for your patience, everyone.
I've sent in a few tickets now and finally got it. Very happy. :-) !!!! Thanks!
And I can keep my promise now.... @ZOS_JasonLeavy here you go with the pic. Don't know if it is recognizable, but it is the redguard dance ;-)
Good deal, I am still waiting for a reply from customer service 48 hours and countingThat which we obtain to cheap we esteem to lightly, it is dearness only that gives everything its value.
-Thomas Pain0 -
Paulington✭✭✭✭✭
✭✭I got both my Dwemer Sphere and my Mask of Cheerful Slaughter today.
Due to the change I bought enough game time to have 300 days of total "paid-for" game time so that I could receive the Senche Tiger mount, of course it has since been changed so that loyalty rewards are also determined by paid-for game time so I sent ZOS' Customer Support a message and <24 hours later I had both on my account with a confirmation that I am eligible for the Senche Tiger.
Top marks ZOS, you are awesome at some things and Customer Support is one of them.0 -
Ezareth✭✭✭✭✭
✭✭✭✭ZOS_JasonLeavey wrote: »Hey all. Just to clarify, if you did purchase the required game time and did not receive your 3-, 6-, or 9-month reward, be sure to contact our Support Team. If you didn't purchase the required time by February 26 for this recent deployment of rewards, don't worry. Keep in mind that we will still have another pull later this month where we'll be sending out these rewards, along with our special Striped Senche reward, to those eligible players. Time purchased must be made prior to March 16 to be eligible for those rewards.
For specifics, be sure to check out this recent article.
Hope this helps clear it up!
@ZOS_JasonLeavey
From your support team:
We really appreciate your patience, while we get back in contact with you in concern for your missing loyalty reward. (In this case, the Mask of Cheerful Slaughter)
After taking a look at your account the reason that you were unable to receive the loyalty reward is because the additional days of time that you needed to be eligible for the reward wasn't received until March 1st.
The cut-off date for eligibility is February 26, 2015. You can read more details on this information here. Although you will not be eligible for this reward, players whose total amount of paid subscription time adds up to 300 days prior to March 16, 2015 and who are active subscribers when we transition to Tamriel Unlimited will qualify for the Striped Senche mount. This is still a reward you will be applicable for.
We appreciate your enthusiasm for our loyalty program and do apologize for any inconveniences. Although I could not help with this issue in particular, please get back in touch if you require any additional assistance.
So is there or is there not "Another Pull" for these rewards or will eligible players only be receiving the mount and not the mask then?Permanently banned from the forums for displaying dissent: ESO - The Year Behind
Too Much Bolt Escape - banned for "hacking the game to create movement not otherwise permitted by in game mechanics."
Ezareth VR16 AD Sorc - Rank 36 - Axe NA
Ezareth-Ali VR16 DC NB - Rank 20 - Chillrend NA
Ezareth PvP on Youtube0 -
ilander✭✭✭I am so not pleased. Who cares about this one costume, which is still sitting in my mailbox, when they deleted all my other rewards?? I had a costume on each of my vets, Golden Saint, Dark Seducer, Mannimarco... they all disappeared, they're not even on char inventory. I really loved those costumes, they were v1 to v6 rewards... so... what's going on?? Anyone?Most Averagest Player EU PvP - More averager than you'll ever be.. GUARANTEED!0 -
Paulington✭✭✭✭✭
✭✭I am so not pleased. Who cares about this one costume, which is still sitting in my mailbox, when they deleted all my other rewards?? I had a costume on each of my vets, Golden Saint, Dark Seducer, Mannimarco... they all disappeared, they're not even on char inventory. I really loved those costumes, they were v1 to v6 rewards... so... what's going on?? Anyone?
@Ilander, go in game and press the "U" key and your Collections UI will open up and in there is every costume/let/mount you own on every character on your account. This means every character on your account can use every pet/mount/costume you own! My girlfriend used the Dark Seducer costume on a level 1 today and people kept trying to attack her in the tutorial!
It clearly says at the top of the forum:
.Having trouble finding your mounts, vanity pets, or costumes? Press the “U” key to open up the new Collections UI!Edited by Paulington on March 7, 2015 5:44AM1 -
ilander✭✭✭Will do!
somehow I failed to spot that info anywhere.. thank you for replying, you spared me some more days of confusion about it. Most Averagest Player EU PvP - More averager than you'll ever be.. GUARANTEED!1 -
Palidon✭✭✭✭✭
✭Ya I got this useless trinket and it will be put with the rest of the useless loyalty rewards they have sent out. Would of much rather received additional skill points or champion points.0 -
@ZOS_JasonLeavey Thank you. I filed my ticket on Thursday (150305-002690) but still have not heard anything from the CS team, not even an automated email confirmation. Would appreciate if you can help me looking into this...0 -
Iago✭✭✭✭✭LawfulEvil wrote: »I put in a ticket on Wednesday and was told the outfit was on its way. Replied last night because I have not received it, still waiting.
at least you got a reply. I have even receieved any response from my ticket.That which we obtain to cheap we esteem to lightly, it is dearness only that gives everything its value.
-Thomas Pain0 -
Attorneyatlawl✭✭✭✭✭
✭✭✭LawfulEvil wrote: »I put in a ticket on Wednesday and was told the outfit was on its way. Replied last night because I have not received it, still waiting.
at least you got a reply. I have even receieved any response from my ticket.
Same here.... hopefully soon.-First-Wave Closed Beta Tester of the Psijic Order, aka the 0.016 percent.
Exploits suck. Don't blame just the game, blame the players abusing them!
-Playing since July 2013, back when we had a killspam channel in Cyrodiil and the lands of Tamriel were roamed by dinosaurs.
________________
-In-game mains abound with "Nerf" in their name. As I am asked occasionally, I do not play on anything but the PC NA Megaserver at this time.0 -
jamesharv2005ub17_ESO✭✭✭✭✭
✭✭✭I am so not pleased. Who cares about this one costume, which is still sitting in my mailbox, when they deleted all my other rewards?? I had a costume on each of my vets, Golden Saint, Dark Seducer, Mannimarco... they all disappeared, they're not even on char inventory. I really loved those costumes, they were v1 to v6 rewards... so... what's going on?? Anyone?
When you are in game press the 'U' key.0
