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Why is my download so slow?

Elvent
Elvent
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hello, I have a 120 MBs download speed but I am only getting 70-80KBs to download the game, is there any way to make it faster or what causes such a slow download? Ty for any help
  • idahogeekette
    idahogeekette
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    this happened a lot in beta, not sure the technical reasons. But every so often it would get faster.
  • ZOS_PierreL
    ZOS_PierreL
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    Hi all,

    The download speed can vary depending on your internet connection.

    Here are a couple of steps you can try for a better speed:
    - Check the speed donwload on your launcher (Click on the wheel on the top right, and then "Maximum Download")
    - Ensure that you have The Elder Scrolls Online added as an exception to your Firewall and Anti-Virus software to help your machine connect.

    We would also suggest you to configure your router to open the following outbound ports:
    • TCP / UDP Ports 24100 through 24131
    • TCP / UDP Ports 24500 through 24507
    • TCP / UDP Ports 49100 through 54000
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