crashing after 1.3.4

Royalroacho

Had 2 BSOD in a half hour after todays patch. Dont believe its on my side. Havent had any issues on this rig, or eso, til today.

NovemberSky

I've been having incredible crashing issues with ESO since Update 3 myself. It seems every day the game crashes for "Unknown Errors" or just exits to desktop for no apparent reason at least five or six times. I'd like to know that at some point the stability of the system will be checked for various system types.

Royalroacho

It might be memory leak. Wasnt an issue before. Ill check later. I thought it would have to run for more than ten minutes to exceed its memory allocation,but theres alot I dont know

Gillysan

Some people were experiencing the memory issue within a few minutes of entering the game. My testing it took 2.5 hours before it became extremely troublesome and I would have to restart the game. However, I never crashed, that is until Saturday.

I'm about to patch and see if anything has improved or gotten worse.

ZOS_AlvinM

Hi @Royalrocho. Is there a specific error message that appears at the top of the BSOD? The actual error should show in all caps with an underscore between each word. In some cases, this is all we need to get to the root of the problem, so if you have that information, please share it. It won't be possible to take a screenshot during a BSOD, but if you're able to take a picture of the BSOD with your cell phone or another camera and post it to this thread, that'd be great in troubleshooting this issue.

Royalroacho

Thanks for responding. Ill get a pic when I get a chance to play.

Mondrely

I too have had several random crashes, or times when the game client just completely closes and I'm back to my desktop. Only since 1.3, and it's happened in both Cyrodiil and other areas of the map.

Hagbard_OM

I'll chime in on this one as well. Haven't had a BSOD, but I've been crashing like crazy since 1.3 (average of 10-15 times per day). Game doesn't completely close, I just get the ESO "game has crashed" popup asking me to describe what I was doing when it happened.

Prior to 1.3, I almost never crashed (once per week tops).

This is not in Cyrodil, by the way. Just open world. Usually when I'm about to interact with a merchant or other NPC, but sometimes when I'm switching characters or just walking/riding around in the world. Seems to be no real rhyme or reason to it.

Royalroacho

Ive played for a while now, and its been totally stable. I can upload the minidump if that would be useful

chmeee

ESO has been crashing on me since update 3 whenever I deconstruct armor and weapons. The items disappear after the crash, and I can't tell if I got any XP or not. The items are green. White and blue items deconstruct without a problem.

Gillysan

I had some random crashing too and tracked it down to the addon "Vicster's Inventory Insight". The author left the game but someone else took it over. However, the new version is having some issues still being worked out.
New version under new management:
http://www.esoui.com/downloads/info681-VicstersInventoryInsight-Fix.html
Don't just use minion to uninstall. Delete it from addon folders and also saved variables.

Also delete the shader cache file in
C:\Users\<username>\Documents\Elder Scrolls Online\live

And run the repair tool once.

Mirrike

today my client did a 75 MB download and will no longer load, anyone getting this problem?

Teargrants

Memory leak hasn't been touched. ESO starts out at about 1.4GB, then over about 30 min - 1 hr grows up to 2.9-3.6GB range and crashes.

Soraellion

I played fine yesterday, this morning I patch and suddenly we're back to "crashes at login to character screen". The usual problem. Been trying several fixes, nothing helps.

It gets *** annoying that a problem that existed in beta (it kept me from playing beta and early access) STILL exists, and no official solution or anything.

Sub is about to run out in a week or so, things like this make my choice really easy.

suelothvar

just patched now error 11, yay guess thats a day of re installing woot

Shagreth

@ZOS_AlvinM Odd. Today, (even after the memory leak fix was applied) I had my very first BSOD on this 4 year old system, happened after a lengthy session. Had no chance to check if there was a memory leak, plus.. there was a problem with the page-file and a dump file wasn't created, should have used my phone to take a picture, but I was so tried that it didn't cross my mind. Very unfortunate.

Gillysan

Memory leak issue gone for me, even watched it for a couple of days on my second monitor while I played. BSOD might indicate that a RAM stick(s) going bad. My system used to have 2Gb x6 for 12Gb total. However, those tightly packed in sticks were getting cooked and one failed. So I took out the old 3 and left a space in-between and now I'm 2Gb x3. Works good enough for me at this point, by the time I need more RAM instead of adding cooling I'll probably be on a whole new computer.