This *bleeping* game is unplayable

Huckdabuck

Tandor wrote: »

If the problem was purely server-end then 95% of players would be posting here instead of being in-game as they are at the moment.

Or there are those people like myself and several others who will just say F it and reboot/relog even with the boot to log on screen/fps drop/failure to load art graphics or whatever that debug is that takes you all the way back to your desktop/server rollbacks every 30 minutes or so in Cryodiil (which is where most of these problems have been/are occurring at the moment) since we see that ZOS has this listed in their KNOWN ISSUES thread. Quit with the "It's your computer and not ZOS campaign". It grows tiresome when it is indeed an issue to MOST players in Cyrodiil at the moment.

incandescent

Sharee wrote: »

You realize that this game has likely hundreds of thousands of players, at the least?(A conservative estimate based on the published ~5 millions beta testers) How many threads did you see? Twenty? How many unique accounts did you witness report this issue? Fifty? Eighty? That's still a drop in an ocean.

Maybe there really is a huge number of people affected. Maybe there isn't. The only one in a position to judge that is Zenimax. Not you, not me.

I have repeatedly seen entire battles logged out. And as for the rest of your entirely unhelpful post, if Zenimax are uniquely incapable of writing software and supporting systems such that modern PCs built with standard components cannot run it, then they're in the wrong business.

Am I supposed to just say "Oh well, Sharee's happy so it's alright that I'm paying £9/month for a piece of *** that doesn't work"?

Is that what you want me - and presumably all the other people reporting problems - to do? Would that make you happy?

I have other suggestions about what you should go and do.

Huckdabuck

Sharee wrote: »

Maybe there really is a huge number of people affected. Maybe there isn't. The only one in a position to judge that is Zenimax. Not you, not me.

So why are you even commenting then?

MonkeyAssassin24

Tandor wrote: »

incandescent wrote: »

Tandor wrote: »

While, as in any new game, there will undoubtedly be server optimisation issues that will get resolved at the developers' end, the fact remains that some players do notice a difference in performance when a major patch is released, either because their machine was only marginally coping before and the changes in the patch tipped it over the edge, or because they have a specific piece of hardware/driver that has compatibility issues with the patch. It isn't possible for developers to expose a patch to the level of testing in QA or on a public test server that it will get on the live servers, so such issues simply can't be anticipated and prevented.

The biggest misconception is that because a player's computer can play games X, Y and Z without any problems it must be the developer's fault that it cannot play game A. All games place different demands on the CPU and GPU in particular, and those demands will vary from one patch to another. If your system has a weak spot at some point a patch will expose it.

The advice to upgrade graphics card drivers to address such issues is in my view usually an erroneous one, as the code will not have usually been developed around the latest drivers. Graphics card drivers follow game updates, not the other way round. If you're struggling with a current driver you're generally better off rolling it back to a proven rock solid one from a year or more ago, rather than updating it to the latest unproven beta driver.

My machine is less than a year old. It has 3.4GHz quad core i7 processor, 16GB RAM, 256GB SSD and 2TB 7200rpm disk and a high-end NVidia graphics card. It's all standard, recent hardware, well-supported by drivers and there's no question of it not being able to cope with games in terms of sheer grunt.

Thanks for proving my point.

My machine is 4 years old, has drivers that are a couple of years old, and runs the game flawlessly, on decent settings with awesome graphics. Although I haven't formally tested it, my impression is that the latest patch has resulted in slightly lower temperatures. If the game was the sole issue, who would be most likely to be suffering, you with a new machine and the latest drivers, or me with an older machine and drivers?

I'm sure the developers will get to optimise the game for everyone, but in the meantime it's a case of sorting out the best workaround for those machines that are being tested by the game and found wanting. If the problem was purely server-end then 95% of players would be posting here instead of being in-game as they are at the moment.

Does this mean you haven't tested the new patch, or specifically if the patch has directly affected temps? If you haven't tested the patch, then I have no idea why you would be trying to answer how best to fix this new problem. Also if the latest patch did indeed "push a system over the edge" the results would be lower fps now plummeting fps. If I went from 30-40 fps in Cyrodiil to 20-30 or even 15-25, it would be frustrating but still something I could work around and eventually fix with upgrades and tweaks. However, going from 30-40 to 3-5???

95% of players may not be posting here because many of them do not participate in large scale pvp (which seems to be precisely where this is occurring). Maybe it's only Wabbajack, maybe only higher populated campaigns in general, but something is definitely wrong.

Sharee

incandescent wrote: »

Sharee wrote: »

You realize that this game has likely hundreds of thousands of players, at the least?(A conservative estimate based on the published ~5 millions beta testers) How many threads did you see? Twenty? How many unique accounts did you witness report this issue? Fifty? Eighty? That's still a drop in an ocean.

Maybe there really is a huge number of people affected. Maybe there isn't. The only one in a position to judge that is Zenimax. Not you, not me.

Am I supposed to just say "Oh well, Sharee's happy so it's alright that I'm paying £9/month for a piece of *** that doesn't work"?

Is that what you want me - and presumably all the other people reporting problems - to do? Would that make you happy?

What i want you to do is stop posting 'facts' when you have no way to know whether they are true or not. Like the 'huge number of people affected'.

Oh but who am i kidding. This is the internet. Exaggerate away.

Tandor

MonkeyAssassin24 wrote: »

Does this mean you haven't tested the new patch, or specifically if the patch has directly affected temps?

The latter. It's an impression, rather than a comparison of recorded temperatures before and after patching.

In case anyone raises the question of ambient temperatures, I am playing in a part of the UK where ambient temperatures have been markedly higher over the last week than in preceding weeks.

So far as Cyrodil is concerned, I do understand that there is a problem of dropped FPS rates in large battles and that is being fixed in a patch on Monday. There was no suggestion in the OP, however, that the reported crashing and unplayability referred to that.

I fear that a lot of the people complaining that Zenimax ignore their problems don't bother to follow the Developer Tracker and therefore don't know that such problems are not only being acknowledged but are also being fixed. It's so much easier just to create another critical topic and have a good moan! Even better, create another poll!

Sharee

incandescent wrote: »

Sharee wrote: »

What i want you to do is stop posting 'facts' when you have no way to know whether they are true or not. Like the 'huge number of people affected'.

Oh but who am i kidding. This is the internet. Exaggerate away.

Right. Blow things out of proportion, and when someone calls you out for it, tell them to *** off. Anonymous internet at it's best.

incandescent

Sharee wrote: »

Right. Blow things out of proportion, and when someone calls you out for it, tell them to *** off. Anonymous internet at it's best.

Lots of people are reporting a problem, and not getting a service we're paying for.

And you attack me rather than the service provider who is ignoring us.


[Moderation: Content removed for Flaming]

Sharee

incandescent wrote: »

Sharee wrote: »

Right. Blow things out of proportion, and when someone calls you out for it, tell them to *** off. Anonymous internet at it's best.

Lots of people are reporting a problem, and not getting a service we're paying for.

And you attack me rather than the service provider who is ignoring us.

I never attacked you. I simply pointed out that you don't have a way to know whether the number of affected players is huge or not, and thus shouldn't make any statements pertaining to that matter. Which is a perfectly logical conclusion. How you interpreted that as an attack is beyond me, but here we are.

incandescent

Tandor wrote: »

I fear that a lot of the people complaining that Zenimax ignore their problems don't bother to follow the Developer Tracker and therefore don't know that such problems are not only being acknowledged but are also being fixed. It's so much easier just to create another critical topic and have a good moan! Even better, create another poll!

This is supposed to be a game. We shouldn't need to follow forums and trackers and continually install new drivers or clear out folders on our computers.

I raised the issue with support. They just gave a bland standard response and certainly didn't mention anything about them working to fix any issues.

And in the meantime I am paying for a service which they are not providing. If you don't want to hear people complaining about that, then you're on the wrong website.

Draxys

Everyone I group with in Cyrodiil has this problem, and did not have the problem before 1.2.3. Lots of people in /zone of two different campaigns were saying they had it as well. My Cyrodiil framerates dropped to less than a quarter of what they were before the update. Whether or not the drop is due to a player's hardware or the server, I don't know- but there is something that has to do with the latest patch that is causing issues for some people. To say it is purely computer related is simply wrong. I have a decent AMD cpu, and have been told that ESO runs badly with AMD. My computer should be able to run everything on high and get decent frames, but I can't due to bad optimization of the game. My fault? Hardly.

Grim13

3 @#$%! rollbacks today.

Armor set bonuses not functioning.

FPS issues in Cyrodiil.

Silver Shards.



This game is actually getting worse!

Sad but true.

ZOS_PierreL

Hey everyone.

Please keep the conversation on-topic and constructive.
It's okay to disagree, but personal attacks, flamming and insulting are never acceptable on the forums.

Thanks.

Tandor

incandescent wrote: »

Tandor wrote: »

I fear that a lot of the people complaining that Zenimax ignore their problems don't bother to follow the Developer Tracker and therefore don't know that such problems are not only being acknowledged but are also being fixed. It's so much easier just to create another critical topic and have a good moan! Even better, create another poll!

This is supposed to be a game. We shouldn't need to follow forums and trackers and continually install new drivers or clear out folders on our computers.

I raised the issue with support. They just gave a bland standard response and certainly didn't mention anything about them working to fix any issues.

And in the meantime I am paying for a service which they are not providing. If you don't want to hear people complaining about that, then you're on the wrong website.

And if you don't want to read the official threads on known issues to learn whether your problem is being fixed then perhaps you too are also on the wrong website!

incandescent

Tandor wrote: »

And if you don't want to read the official threads on known issues to learn whether your problem is being fixed then perhaps you too are also on the wrong website!

I don't buy games for the privilege of spending my free time browsing lists of in-progress issues.

shaw487b16_ESO

There are serious problems since the patch, many people I play with have reported memory leaks that build up over time or serious lag that makes the game all but unplayable.

I sometimes wonder if the posters who say everything is fine are Zenimax employees set to post to confuse the issue.

Morticielle

incandescent wrote: »

Lord_Wrath wrote: »

Obviously your PC is having an issue with the game. What do you want zenimax to do about it when other people can play just fine? Its not their fault.

My PC, which is absolutely fine, suddenly develops a problem with precisely one piece of software, at the same time as lots of other people develop the same problem, and it's MY fault?

Good grief.

You got hit by the infallible logik of a fanboy. Your failure was to even THINK that this could be a problem caused by the holy ZeniMax. ZeniMax is to big to fail, to big even to make any mistakes whatsoever! Now bow down, confess your sins and pray for the mercy of the big ZENIMAX! Be ready to be cleansed in the fires of flaming fanboys!

Caduryn

Before Patch 40+fps, after Patch 3fps, and its my fault?

Yeah, sure, dream on.

1am a Day before Patch PvP was full and massive action, Patchday 1am PvP was dead, maybe 10 People, nowhere Sieges, not even small battles.

And People are saying "only some got FPS Problems"?

Yeah, sure...

Thunderknuckles

Lord_Wrath wrote: »

If the software package was the problem, why would other people be able to get on no problem?

You know as well as anyone that it isn't just a couple of people out of several hundred thousand having issues. After this last update thousands weren't able to log in, getting error 11 (fatal crash) with their client crashing or severe FPS drops in PvP, among others. Most required a repair session, which, for whatever reason, ended up taking anywhere from 6 to 27 hours for most of them to finish.

The game didn't simply repair the files that were actually damaged. It downloaded the ENTIRE game all over for all of them. It isn't mere coincidence. Why be in denial about it?

Thunderknuckles

Sharee wrote: »

incandescent wrote: »

Sharee wrote: »

Are you sure it's a huge number of other people, and not a tiny number of other people?

I mean: you don't know how many people are playing the game. You don't know how many are having issues compared to those who don't. You know nothing except that you are not alone to have this issue. Yet you make strong statements about how the number of affected people is huge. Based on what?

Based on the number of posts and threads on this forum and on the in-game chat window being continually full of people complaining about it.

You realize that this game has likely hundreds of thousands of players, at the least?(A conservative estimate based on the published ~5 millions beta testers) How many threads did you see? Twenty? How many unique accounts did you witness report this issue? Fifty? Eighty? That's still a drop in an ocean.

Maybe there really is a huge number of people affected. Maybe there isn't. The only one in a position to judge that is Zenimax. Not you, not me.

Yes, but just because there may be only several dozen complaints on the message boards about the fatal error crashes and such certainly does not mean that they are the only ones who experienced it. Not by a long shot. They were just the ones annoyed or baffled enough to post here.

wllstrt75b14_ESO

There is some pretty intelligent people in here lol...When your playing in cyrodil at a steady rate of 59 FPS then all of a sudden your FPS drops to 5 FPS and remains there until you relog which in turn fixes the issue for a while its not a personal computer issue. especially considering pre-patch there was never any issues similar.

The issue lies within the code and changes the developers made. If you people who argue differently would stop drinking the Zenimax coolaid for one minute you would realize this is their first MMO they are terrible at communication and have made more then several mistakes in the past.

Go to reddit look at the changes that were not listed yet recorded via players after the patch. As a seemingly normal course of action for zenimax and big patches they have once again broken more then they added or fixed. This has all happened before lo.

Now stop blaming the guys comp get your heads out of the sand and be part of the solution instead of the problem because zenimax certainly lacks on timely solutions.

circilion

wllstrt75b14_ESO wrote: »

There is some pretty intelligent people in here lol...When your playing in cyrodil at a steady rate of 59 FPS then all of a sudden your FPS drops to 5 FPS and remains there until you relog which in turn fixes the issue for a while its not a personal computer issue. especially considering pre-patch there was never any issues similar.

The issue lies within the code and changes the developers made. If you people who argue differently would stop drinking the Zenimax coolaid for one minute you would realize this is their first MMO they are terrible at communication and have made more then several mistakes in the past.

Go to reddit look at the changes that were not listed yet recorded via players after the patch. As a seemingly normal course of action for zenimax and big patches they have once again broken more then they added or fixed. This has all happened before lo.

Now stop blaming the guys comp get your heads out of the sand and be part of the solution instead of the problem because zenimax certainly lacks on timely solutions.

Awe, I quite enjoy the Zenimax Coolaid =( .. I like it with slices of Watermelon and Mac Memory Bleed bugs!

mmmmmm

Yasha

Lord_Wrath wrote: »

Its not their fault your computer has problems.

DMuehlhausen wrote: »

incandescent wrote: »

Lord_Wrath wrote: »

Obviously your PC is having an issue with the game. What do you want zenimax to do about it when other people can play just fine? Its not their fault.

My PC, which is absolutely fine, suddenly develops a problem with precisely one piece of software, at the same time as lots of other people develop the same problem, and it's MY fault?

Good grief.

It's still an issue with your computer. Either a driver, or an Windows up, or something that is on your computer that doesn't play well with ESO. Is it frustrating sure. When Diablo 3 came out I could only stay connected for 15 minutes at first. Then I would get kicked rejoin then never get dropped again. Stop playing for about an hour and the process would start again.

It turned out to be my fully functional, for every website, game, mobile device, wireless router. The software for some reason just didn't play well with Diablo 3.

So yes it is your computer, no we aren't saying go buy a new one. They will fix the problem. You might even have to do a repair, or reinstall of the client. Again annoying sure, but like the second person that posted here it's a minor inconvience.

Sharee wrote: »

incandescent wrote: »

Sharee wrote: »

Are you sure it's a huge number of other people, and not a tiny number of other people?

I mean: you don't know how many people are playing the game. You don't know how many are having issues compared to those who don't. You know nothing except that you are not alone to have this issue. Yet you make strong statements about how the number of affected people is huge. Based on what?

Based on the number of posts and threads on this forum and on the in-game chat window being continually full of people complaining about it.

You realize that this game has likely hundreds of thousands of players, at the least?(A conservative estimate based on the published ~5 millions beta testers) How many threads did you see? Twenty? How many unique accounts did you witness report this issue? Fifty? Eighty? That's still a drop in an ocean.

Maybe there really is a huge number of people affected. Maybe there isn't. The only one in a position to judge that is Zenimax. Not you, not me.

Why do you dumbarses post this shite? We have been having large groups of players disconnecting frequently in pvp, the game is next to unplayable. In fact for me it is unplayable- 5 minutes of pvp and then disconnect- and everyone in my group having the same experience, across different groups of people, different sized groups, and people from different countries.

These issues have been with us to varying degrees since before the game launched, and every time people try to get the issue addressed you wankers pop up and say its our computer or only a few players are having the problem. Its ***. What the *** do you know?

And go on flag away, because I cant *** play the game anyway so what's the *** point.

Grim13

It makes you wonder why these people come to the Customer Support section when they aren't experiencing any of the issues!?

Strange behaviour, indeed.

SPECVSTV30_ESO

Same issue with 5 fps in pvp. was just fine before. Im dead in the water

Akhratos

Grim13 wrote: »

It makes you wonder why these people come to the Customer Support section when they aren't experiencing any of the issues!?

Strange behaviour, indeed.

Simply report them. Coming to a subforum specified for game issues to doubt about other problems based solely on personal experience does not seem to fit the purpose of this forum, so it should be handled like any other type of flamming.

It also stands clear they have no clue if they do not know about the grouping performance issues that the game has been having for a few patches already.

twev

snowmanflvb14_ESO wrote: »

incandescent wrote: »

Lord_Wrath wrote: »

Its not their fault your computer has problems.

My computer is just fine. I have never played such an unstable game before in my life however. It's not as if I'm the only person experiencing these problems this week.

well considering the vast majority of players are not having issues then it is on your end.

Just for the sake of argument, would you please supply the documentation backing up your claim?

Thankyou so much.

indytims_ESO

Fuzzylumpkins wrote: »

I am most put off with gaming companies that feck over players based on the one thing you demanded but will never happen. "Give us our money back."

There will never be a refund. It makes the bitter pill of a completely [snip] game hard to swallow. I eat a poorly prepared meal, buy a TV that doesn't display, get a car with on board issues, buy a home with faulty wiring- any of those things can be rectified, refunded or replaced with minor inconveinences such as a rental car or temp hotel or refunds. But in gaming. They can lie, cover up and over hype all they want, the minute you let go of that cash, poof, it's gone and you are screwed. No recourse. The only consequence is to be shaken down further by silence and fanbois until you are spitting nails.

[Moderator Note: Edited per our rules on Cursing & Profanity]

The reason for this is pretty simple.

Gaming is an 'experience'. It's not like buying a TV that, if it's broke, it doesn't work, you take it back, and you're out the TV unless you exchange it or get another one. With software, once you play and enjoy the game for X hours, if you THEN have a problem with it and want a refund, the software company can't "take back" the experience you've had up to that point.

What's to keep 99% of the gaming world from playing the game to its fullest, sinking hundreds of hours into it - THEN deciding to 'take it back for technical reasons' just to get their money back? As a seven year vet of software sales, I can tell you that happens -a lot-. Software stores therefor generally have pretty stringent refund policies, often steering gamers towards an exchange or store credit. How would Zeni implement such a policy?

ESO works perfectly fine for a lot of people. It's not 'broke'. Because it doesn't interact well with someone's system doesn't mean it fails to work on -everyone's- system.

Game companies would be out of business in a heartbeat, whether their software product was broken, or flawless.

Lastly - I think it's pretty much a 'given' in the industry that you ain't gonna get a refund in 99% of cases, and I think the average gamer understands that (even if they don't like it) and they go ahead and play anyway with that knowledge.

Tandor

incandescent wrote: »

Tandor wrote: »

And if you don't want to read the official threads on known issues to learn whether your problem is being fixed then perhaps you too are also on the wrong website!

I don't buy games for the privilege of spending my free time browsing lists of in-progress issues.

Fine, but don't complain that you're being ignored by Zenimax over your problem if you can't spare the time to check the second post down on the Developer Tracker page which will tell you that your problem is both acknowledged and being fixed on Monday. It would have taken you a lot less time than you've spent complaining about it here.

Good luck on Monday anyway, I hope the fix is successful for you.

Sharee

Thunderknuckles wrote: »

Sharee wrote: »

incandescent wrote: »

Sharee wrote: »

Are you sure it's a huge number of other people, and not a tiny number of other people?

I mean: you don't know how many people are playing the game. You don't know how many are having issues compared to those who don't. You know nothing except that you are not alone to have this issue. Yet you make strong statements about how the number of affected people is huge. Based on what?

Based on the number of posts and threads on this forum and on the in-game chat window being continually full of people complaining about it.

You realize that this game has likely hundreds of thousands of players, at the least?(A conservative estimate based on the published ~5 millions beta testers) How many threads did you see? Twenty? How many unique accounts did you witness report this issue? Fifty? Eighty? That's still a drop in an ocean.

Maybe there really is a huge number of people affected. Maybe there isn't. The only one in a position to judge that is Zenimax. Not you, not me.

Yes, but just because there may be only several dozen complaints on the message boards about the fatal error crashes and such certainly does not mean that they are the only ones who experienced it.

That's right. But I wasn't claiming only few were affected. I was claiming we have no way to know how many really got affected, and whether that's a large portion of player base or not. Because all our evidence is anecdotal.