Thread sinking

Ralathar44

Phantorang wrote: »

Ralathar44 wrote: »

There is a reason most game developers speak to their communities sparingly, most of it is honestly our fault.

Speak for yourself. Blaming the Customers is always a BAD way to handle things.

You've obviously never worked customer service.

You try to treat the customer nice no matter how wrong they are or how much they deserve a verbal smackdown and only remove them when you have to. However it does not make them right.

You wanna know how to make your service worse in any customer service? Be a jerk or complain about everything. Quickest route to making yourself a lower priority. There is a right way and a wrong way to broach an issue.

This applies to online as well.

Remember the movie Waiting, think about that. They might be forced to be nice with you but in the end customer service is going to win in ways you do not know. It behooves you to be nice and work with them, however you might feel. Just like it behooves them to be nice to you, however they might feel.

You seem to misunderstand who has the power here.

Munku

Take off your tin hat, and if it is not a conspiracy... All you have to do is read this whiny thread to understand why.

fromtesonlineb16_ESO

nerevarine1138 wrote: »

You're right. They shouldn't sink threads; they should just delete them. Like this thread. This thread shouldn't sink. It should disappear, because it serves absolutely no purpose except to provide a central area for everyone to get angry at nothing.

Seems I got the answer to my earlier post.

Gedalya

If your the author of a thread that has been closed (as I am) I suggest you learn to simply get over it. Especially if you can cite that the thread wasn't in violation of the terms of service for the forums.

GreySix

Ralathar44 wrote: »

Let me link my own thread as an example:
http://forums.elderscrollsonline.com/discussion/109373/the-issues-with-werewolves-and-how-to-fix-them#latest

I could be wrong, I could even be very wrong. I am human. But I was specific and I gave as many details as I had.

I didn't whine "ehrmagerd whut u doin ZOS, joo suck." I provided as many details as possible and made suggestions in as organized of a fashion as I could. Right or wrong.

Concur. I started this thread to address forced-solo instancing, offering very reasonable and viable alternatives, but sadly it was hijacked by trolls who chose to hurl personal attacks about with reckless abandon, and thus it was eventually locked.

Huckdabuck

Ralathar44 wrote: »

You seem to misunderstand who has the power here.

The almighty DOLLAR (or whatever form of currency you're paying them with) has the power.

Moiskormoimi

nerevarine1138 wrote: »

Hilgara wrote: »

nerevarine1138 wrote: »

You're right. They shouldn't sink threads; they should just delete them. Like this thread. This thread shouldn't sink. It should disappear, because it serves absolutely no purpose except to provide a central area for everyone to get angry at nothing.

yeah sure, having no communication from the dev team is nothing, right.
Gotta work on that trolling mate

We do have communication from the developers. The fact that they aren't responding to your pet issues in the way that you would like is a personal problem.

Of course, since the developers don't handle forum moderation, that's completely beside the point.

Because, as someone already stated, emotes and face masks are that much more pressing issues. QFT

ZOS_HugoP

Greetings folks,

While we understand your concerns about such matters, please remember that discussing forum moderation is not permitted on the forums.

If you would like to share feedback or if you have questions about forum moderation, please submit a ticket to our customer support team, as stated in our Community Rules.

As such this thread is now closed. Thank you for your understanding.