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can't login to the game and no answer from customer support!!!!

  • thelonghop
    thelonghop
    Soul Shriven
    Something new;
    Just tried to log in again and got this error message;
    Error Code 304:6:3:1181:117
    Another login to this account has been made.
    -- Now back to the regular 301 error, had my hopes up for a second :(. Could be a sign of progress though.
    I saw this error once as well amongst the many 301 errors I've had. I wonder if this error is more directly related to our problem.
  • D34thly
    D34thly
    ✭✭
    I can login now.
    Blacklist DC NA
    Iron Lotus DC NA
  • Drazticulous
    Drazticulous
    ✭✭
    D34thly wrote: »
    I can login now.

    yup still can't
  • D34thly
    D34thly
    ✭✭
    damn.. I didn't do anything just tried one last time before I gave up and it worked. I haven't been able to login for around 10 hours.
    Blacklist DC NA
    Iron Lotus DC NA
  • Fusioncloud
    Fusioncloud
    Soul Shriven
    I still can't, and have been unable for about the past 48 hours since the Craglorn update. Ticket submitted: 140524-038071.
  • Skewki
    Skewki
    ✭✭
    It's been over 24 hours now since i've even had a response to my ticket. still getting login timeout and 310 error.
    Ticket: 140523-019717
  • Fusioncloud
    Fusioncloud
    Soul Shriven
    And now I can log in. I didn't do anything. Weird.
  • spiritwindb14_ESO
    Still unable to login :(. Just incase support is going through manually fixing accounts; this is my ticket - Question Reference # 140524-031814 has my account and character info :).

    Glad to hear some of you have had this fixed!
  • Asava
    Asava
    ✭✭✭
    Good luck then. I still can't log in.
  • Rebeka7h
    Rebeka7h
    Error 301 since 2 am last night. Was questing in Deshaan when game crashed. Have tried everything to fix and submitted a ticket (140524-004359) was forwarded to tech support around 1 pm and still no word almost 9 hours later. Finally decided to reinstall game and see if that helps. This is getting very frustrating and hope a fix will be available soon!
  • brandon
    brandon
    ✭✭✭✭
    I submitted two tickets
    (140524-038343)
    (140523-007764)


    Edited by brandon on May 25, 2014 2:59AM
  • upprdeckr
    upprdeckr
    Been 24 hours for me and still have login timeout. Ticket: 140524-004156
  • TroodonsBite
    TroodonsBite
    ✭✭
    Ticket: 140523-014804
    Ticket: 140524-019130

    Sent responses back on both, been 24 hours for the first one. Nothing back.
  • upprdeckr
    upprdeckr
    I was able to login just now. I didn't do anything, just tried to login and it worked. Hope they get to everyone. GL
  • Skewki
    Skewki
    ✭✭
    And now I can log in. I didn't do anything. Weird.

    upprdeckr wrote: »
    I was able to login just now. I didn't do anything, just tried to login and it worked. Hope they get to everyone. GL

    I hate the false hope these posts give me hahaha! I stay at my comp and try each time i see someone else's successes and am met with disappointment. it's good that some are getting in though
  • TroodonsBite
    TroodonsBite
    ✭✭
    Skewki wrote: »
    And now I can log in. I didn't do anything. Weird.

    upprdeckr wrote: »
    I was able to login just now. I didn't do anything, just tried to login and it worked. Hope they get to everyone. GL

    I hate the false hope these posts give me hahaha! I stay at my comp and try each time i see someone else's successes and am met with disappointment. it's good that some are getting in though

    Me too haha. Like maybe just maybe it'll work and then it doesn't and then I'm sad again.
  • Rebeka7h
    Rebeka7h
    Makes me wish I didn't reinstall it. It's sitting at a little over 50% and it's been over an hour. Just maybe I could have logged back into my account.
    Edited by Rebeka7h on May 25, 2014 3:08AM
  • Korvadiel
    Korvadiel
    ✭✭
    Same boat here

    Ticket number : 140524-038882.
  • Joyeuse
    Joyeuse
    Soul Shriven
    The suggestions given to me here are appreciated, but didn't help. I can log into EU, and other people can log into NA on my computer, but I can't log into NA without it timing out.

    140524-005989
  • Bookwyrm
    Bookwyrm
    ✭✭✭✭
    Same here. Thought it was just me. :( Glad it's not my modem (which I was fairly certain it wasn't, since all other internet activities are working fine as normal and I had previously had absolutely no login issues minus occasional 1-2 hour waits during beta stress testing).

    Edit: Ticket Number # 140523-021420
    Date Created: 05/23/2014 11:39 PM (after an hour and a half of trying to log in and failing)
    Just sent in a response e-mail after trying all of the fixes suggested.
    Edited by Bookwyrm on May 25, 2014 3:24AM
    Don't talk to me! I'm a shrub. - Frozen Man
    Bookwyrm - The Thread Killer
  • TroodonsBite
    TroodonsBite
    ✭✭
    I wonder since I'm on NA, would it work on EU? I just don't like the idea of redownloading...again.
  • spiritwindb14_ESO
    @ZOS_JessicaFolsom recently said in http://forums.elderscrollsonline.com/tracker

    Are you getting error 301, @Stowstrider? If so, we're still working on tracking down the cause of it and will update the main threads about the issue when we have more info.
    cullothiel wrote: »
    I wonder since I'm on NA, would it work on EU? I just don't like the idea of redownloading...again.

    Yes, it would work, however your characters do no carry over.
    Edited by spiritwindb14_ESO on May 25, 2014 3:25AM
  • Atreidus
    Atreidus
    ✭✭✭
    It wont work. endless loading screen+ display bug -_-
  • TroodonsBite
    TroodonsBite
    ✭✭
    cullothiel wrote: »
    I wonder since I'm on NA, would it work on EU? I just don't like the idea of redownloading...again.

    Yes, it would work, however your characters do no carry over.

    Heh, at this point, I don't even care if my characters were erased, I just want to play! (Okay I'd be a bit sad because I'm vet1 and that was a lot of work)

    However, it takes forever to download the 25gb so I think I'll pass. And hope for a fix.
    Edited by TroodonsBite on May 25, 2014 3:32AM
  • spiritwindb14_ESO
    Just randomly started working for me :D. Tried literally 2 minutes ago, got the 301, now it just logged me in <3. Hope the rest of you get a fix soon!
  • Drazticulous
    Drazticulous
    ✭✭
    Just randomly started working for me :D. Tried literally 2 minutes ago, got the 301, now it just logged me in <3. Hope the rest of you get a fix soon!

    I just tried again and something they are doing is working within the accounts.
  • Rebeka7h
    Rebeka7h
    65% now, really really wish I didn't reinstall! Lol
  • spiritwindb14_ESO
    Rebeka7h wrote: »
    65% now, really really wish I didn't reinstall! Lol
    Sucks, I keep two copies of the game on my computer, incase something like this happens I'll have a backup :P. If you have the Disk space, I'd recommend doing this ;).
  • TroodonsBite
    TroodonsBite
    ✭✭
    .
    Rebeka7h wrote: »
    65% now, really really wish I didn't reinstall! Lol

    I would fret. I still can't get in and I've been down since patch day.
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