Game crashing after 1.1.2

DrYac

Greetz
The game passes thru launcher, I can log into my account and after selecting my character (on loading screen) it gets this error :
The same with all 4 of my characters. Uninstalled addons... still the same..
Tried to do the " repair " button - verified... no download... says I can play


[reporter]
version = 0.01


[extra]
ProductName = eso
Version = eso.live.1.1.2.990524
char.account = DrYac
char.alliance = 2
char.name = Lothar del Mouren
client.executablebits = 32
client.mode = load
client.renderertype = OPENGL
client.session_start_timestamp = 2014-05-23T15:38:11.586Z
client.time_since_load = 3
client.timestamp = 2014-05-23T15:38:50.582Z -frme 2054-
client.uptime = 38.8
computer.name = iMac-Jacek.local
computer.user = jdobiala
cpu.count = 4
data.depotid = 4001
data.dir = /Applications/Zenimax Online/The Elder Scrolls Online EU/game_m
data.syncm = databuild
data.version = 0.win.0.live.990524
exe.buildnum = 990524
exe.opt = release
exe.reltype = public
exe.type = client
gfx.description = NVIDIA GeForce GT 650M OpenGL Engine
gfx.deviceid = 0.0.0
gfx.driver = 2.1 NVIDIA-8.26.21 310.40.35f08
gfx.vendorid = 0
globby.address = 198.20.200.192
globby.port = 24500
loc.wloc = 236 320475 26825 106761 288.98
loc.world = The Rift
loc.worldid = 236
loc.zone = The Rift
login.address = 198.20.200.192
mem.current = 1271
mem.peak = 1271
mem.physical = 16384
os.platform = mac
os.version = 13D65
realm.depotid = 0
realm.id = 4001
realm.name = EU Megaserver
reportfield.ver = 3

Moonraker

It's not memory issue. Have you disabled all Addons?

There are quite a few issue sit seems with 1.1.2 update so most likely related to one of those and more likely to be server side or addo as I haven;t seen other reports the same as this on this Mac forum.

nikolay-romankoveb17_ESO

Same here, with/without add ons, after selecting the characters:
[reporter]
version = 0.01


[extra]
ProductName = eso
Version = eso.live.1.1.2.990524
char.account = tudranktufak
char.alliance = 2
char.name = Tudranktufak Indoril
client.executablebits = 32
client.mode = load
client.renderertype = OPENGL
client.session_start_timestamp = 2014-05-23T17:00:18.443Z
client.time_since_load = 6
client.timestamp = 2014-05-23T17:01:18.168Z -frme 2007-
client.uptime = 59.6
computer.name = iSnore.local
computer.user = nikolayromankov
cpu.count = 4
data.depotid = 4001
data.dir = /Applications/ZeniMax Online/The Elder Scrolls Online EU/game_m
data.syncm = databuild
data.version = 0.win.0.live.990524
exe.buildnum = 990524
exe.opt = release
exe.reltype = public
exe.type = client
gfx.description = ATI Radeon HD 4850 OpenGL Engine
gfx.deviceid = 0.0.0
gfx.driver = 2.1 ATI-8.24.11
gfx.vendorid = 0
globby.address = 198.20.200.67
globby.port = 24504
loc.wloc = 200 237380 12853 294525 202.85
loc.world = Coldharbour
loc.worldid = 200
loc.zone = Coldharbour
login.address = 198.20.200.67
mem.current = 949
mem.peak = 949
mem.physical = 8192
os.platform = mac
os.version = 13C1021
realm.depotid = 0
realm.id = 4001
realm.name = EU Megaserver
reportfield.ver = 3

KhajitFurTrader

mem.peak is very low, nowhere near the usual threshold of 2.7k - 2.8k.

Very unusual.

mogol

Hi,
also can't play

KhajitFurTrader

Each crash report posted here says "client.mode = load".

Are each of you by any chance trying to load a character in the Aldmeri Dominion?

alterfenixeb17_ESO

Same here. Pretty much same report so won't post it here. OS X 10.9.3

mogol

KhajitFurTrader wrote: »

Each crash report posted here says "client.mode = load".

Are each of you by any chance trying to load a character in the Aldmeri Dominion?

glenumbra

alterfenixeb17_ESO

KhajitFurTrader wrote: »

Each crash report posted here says "client.mode = load".

Are each of you by any chance trying to load a character in the Aldmeri Dominion?

Auridon, Cyrodiil, Stonefalls

TigerLotus

Try this:

Go to directory

\My Documents\Elder Scrolls Online\liveeu\UserSettings.txt

and change the following lines:

SET RequestedNumJobThreads "0"
SET RequestedNumWorkerThreads "0"

The default here was "-1".

This fixed for me the following:
- Login issues on certain characters
- Purple textures

DrYac

The Rift, Auridon, new game - no matter where

mogol

TigerLotus wrote: »

Try this:

Go to directory

\My Documents\Elder Scrolls Online\liveeu\UserSettings.txt

and change the following lines:

SET RequestedNumJobThreads "0"
SET RequestedNumWorkerThreads "0"

The default here was "-1".

This fixed for me the following:
- Login issues on certain characters
- Purple textures

Also crashes

KhajitFurTrader

TigerLotus wrote: »

SET RequestedNumJobThreads "0"
SET RequestedNumWorkerThreads "0"

Can't find those at all in my UserSettings.txt.

alterfenixeb17_ESO

TigerLotus wrote: »

Try this:

Go to directory

\My Documents\Elder Scrolls Online\liveeu\UserSettings.txt

and change the following lines:

SET RequestedNumJobThreads "0"
SET RequestedNumWorkerThreads "0"

The default here was "-1".

This fixed for me the following:
- Login issues on certain characters
- Purple textures

I did try this, I also disabled all addons, I even removed whole liveeu folder altogether to reset all settings. Nothing helped.

Vengeance_Esq

Are each of you by any chance trying to load a character in the Aldmeri Dominion?[/quote]

Yep. Just shocking. Crashed 6 times in an hour and when i can play its laggy as hell.

DrYac

TigerLotus wrote: »

Try this:

Go to directory

\My Documents\Elder Scrolls Online\liveeu\UserSettings.txt

and change the following lines:

SET RequestedNumJobThreads "0"
SET RequestedNumWorkerThreads "0"

The default here was "-1".

This fixed for me the following:
- Login issues on certain characters
- Purple textures

Tried this and...:
Once it returned me to the login screen with an "unknown error" msg
Other time it crashed as before
Still no response from zENIMAX

TigerLotus

Seems there a different sources for errors on different systems.

The bad think is that we - the customers - have to figure them out for
ourselves if we want to play and not wait for weeks until there is a
fix that solves the problems automatically. Not all customers are
system-experts.
-

alterfenixeb17_ESO

DrYac wrote: »

TigerLotus wrote: »

Try this:

Go to directory

\My Documents\Elder Scrolls Online\liveeu\UserSettings.txt

and change the following lines:

SET RequestedNumJobThreads "0"
SET RequestedNumWorkerThreads "0"

The default here was "-1".

This fixed for me the following:
- Login issues on certain characters
- Purple textures

Tried this and...:
Once it returned me to the login screen with an "unknown error" msg
Other time it crashed as before
Still no response from zENIMAX

Well I doubt there will be any response (as in fix to that rather urgent situation) tonight and next two days are free so...

PrinceBoru

I get flashing graphics it is so slow.

kpodder

Having the same issue...

We're screwed for the long weekend.

flintstone

Mine was crashing yesterday and this morning......... but I downloaded the latest video driver (a beta driver) and all is fine now? (Nvidia GeForce)

NakedSnake

Never crashed before this update, now Im crashing every hour or so. All addons disabled, driver updated. Maybe I will try that beta driver.

Dev1l2009

Where do you get drivers for Mac? on Nvidia GPU

amiga85b16_ESO

Having the exact same problem and error report as the OP.

1/5 of the times I am able to play a few minutes before it crashes though. But no more than 5 min the entire dat since updating to 1.12.

And yes, I disabled ALL addons.

Ivangopro

[reporter]
version = 0.01


[extra]
ProductName = eso
Version = eso.live.1.1.2.990524
char.account = Ivangopro
char.alliance = 3
char.name = Goldencobra
client.executablebits = 32
client.mode = load
client.renderertype = OPENGL
client.session_start_timestamp = 2014-05-24T08:40:30.464Z
client.time_since_load = 4
client.timestamp = 2014-05-24T08:41:18.587Z -frme 2372-
client.uptime = 47.9
computer.name = Johny.local
computer.user = IvanG6
cpu.count = 2
data.depotid = 4001
data.dir = /Applications/Zenimax Online/The Elder Scrolls Online EU/game_m
data.syncm = databuild
data.version = 0.win.0.live.990524
exe.buildnum = 990524
exe.opt = release
exe.reltype = public
exe.type = client
gfx.description = Intel HD Graphics 5000 OpenGL Engine
gfx.deviceid = 0.0.0
gfx.driver = 2.1 INTEL-8.24.12
gfx.vendorid = 0
globby.address = 198.20.200.194
globby.port = 24506
loc.wloc = 204 231242 10141 124242 303.05
loc.world = Bangkorai
loc.worldid = 204
loc.zone = Bangkorai
login.address = 198.20.200.194
mem.current = 889
mem.peak = 889
mem.physical = 4096
os.platform = mac
os.version = 13C1021
realm.depotid = 0
realm.id = 4001
realm.name = EU Megaserver
reportfield.ver = 3



WTF I PAY MONEY I WANT TO PLAY

Ivangopro

We are wasting our game time

amiga85b16_ESO

I had this problem.

I went and read the Read First Section.

---

Mac Crashing on Game Launch

Common Causes
Running ESO on OSX 10.6.8 or older. ( ESO requires OSX 10.7 or greater. )

Having the keyboard layout set to something other then English, German, French.

---

I went and set my keyboard layout to English, since it was Danish before.

Now I haven't crashed a single time in 2 hours.

That I can play without it crashing is sweet, but I'll be damned if I won't state how a *** error this is, now I gotta switch my keyboard layout when I wanna play ESO... Oh well, just another thing to the long list of *** that's annoying about this.

To anyone who doesn't know how to switch keyboard layout on a mac:
Go to System Preferences.
Select Keyboard.
Select the tab "Input Sources"
If you only have one language in the left-hand side list and it's not English then click the + and select English and then British(Or some other English layout).
Close that window.
On your topbar, next to the clock will now be a flag with whatever language you had previously, click that flag and select the British(or whatever englishspeaking country you chose).
Start up ESO.
Enjoy.

NakedSnake

Dev1l2009 wrote: »

Where do you get drivers for Mac? on Nvidia GPU

Try the NVIDIA website. I pretty sure you should be able to find your GPU there.

KhajitFurTrader

NakedSnake wrote: »

Dev1l2009 wrote: »

Where do you get drivers for Mac? on Nvidia GPU

Try the NVIDIA website. I pretty sure you should be able to find your GPU there.

nVidia does not offer the the usual GeForce driver for OS X (they did once, for 10.5). They do offer Quadro & GeForce drivers for the old Mac Pros (2008 - 2010).

I do not recommend trying to install those on any other Mac.

maxwellmccoy

For the last 15 hours I enjoy 7 seconds of location loading screen and boom! Every time I try to enter the location the game crashes with exactly the same report and seems like there is no solution. I repaired the game for 2 times and tried setting my graphic preferences to "low", and sure I start playing with english keyboard settings - no result at all.
When I mailed the CS for the first time I received some sort of template answer and now CS is silent after my second e-mail.

[reporter]
version = 0.01


[extra]
ProductName = eso
Version = eso.live.1.1.2.990524
char.account = maxwellmccoy
char.alliance = 1
char.name = Corrinar
client.executablebits = 32
client.mode = load
client.renderertype = OPENGL
client.session_start_timestamp = 2014-05-24T09:38:31.050Z
client.time_since_load = 7
client.timestamp = 2014-05-24T09:39:20.735Z -frme 2960-
client.uptime = 49.5
computer.name = iMac-Maksim.local
computer.user = maksimastaskin
cpu.count = 4
data.depotid = 4001
data.dir = /Applications/Zenimax Online/The Elder Scrolls Online EU/game_m
data.syncm = databuild
data.version = 0.win.0.live.990524
exe.buildnum = 990524
exe.opt = release
exe.reltype = public
exe.type = client
gfx.description = AMD Radeon HD 6750M OpenGL Engine
gfx.deviceid = 0.0.0
gfx.driver = 2.1 ATI-1.22.25
gfx.vendorid = 0
globby.address = 198.20.200.191
globby.port = 24507
loc.wloc = 234 121022 16677 232765 158.91
loc.world = Reaper's March
loc.worldid = 234
loc.zone = Reaper's March
login.address = 198.20.200.191
mem.current = 776
mem.peak = 822
mem.physical = 4096
os.platform = mac
os.version = 13D65
realm.depotid = 0
realm.id = 4001
realm.name = EU Megaserver
reportfield.ver = 3

maxwellmccoy

NakedSnake wrote: »

Dev1l2009 wrote: »

Where do you get drivers for Mac? on Nvidia GPU

Try the NVIDIA website. I pretty sure you should be able to find your GPU there.

I totally agree with KhajitFurTrader and strongly recommend you not to install any drivers from even official websites of video card manufacturers. Mac is quite autonomic with driver updates and other technical stuff.