The hidden Vengeance Feedback Link

amiiegee · July 16

So aparently these questions for Feedback were going out per mail to these who participated Vengeance.
But aparently only if youre registred on the forum and then aswell only if you got the marketing settings ✔️ active.. So only 1% oft he 1 % oft he playerbase using the forum, recieved the option to give feedback to Vengeance.

And then we see Zos claiming how sucessful the tests were and how positive the reviews…

If you really want Feedback, why not announce the Link to these questions on the ingame startpage or in a ingame notification?

Anyway here ist he link for these who are interested in giving their feedback to Vengeance :

https://t2.email.bethesda.net/r/?id=h30099b24,110d8bbf,1114d8dd&e=dmFyPTEmdXRtX2NhbXBhaWduPUVTT19SXzIwMjVfMDdfRVNPVmVuZ2VhbmNlVGVzdFN1cnZleSZ1dG1fbWVkaXVtPWVtYWlsJnV0bV9zb3VyY2U9QmV0aGVzZGFFbWFpbE1hcmtldGluZyZwMT04MmViYTMyZjJlMDEyOTY0YjZmYWUyODhjNzAwYzUwMTA4ODBiY2U0YmZjMzlmMzZiNTI5YjA1YjQ0YzE2YmYx&s=j27psr-30clXdKTq2bD9MKIgGRO_B9UG7pOPZLb-rtI

And for those who are not in the forum registrated but reading this ; you dont need to be on the forum registrated to use the link for giving your feedback about vengeance.
Just had to be registered + marketing permissions on to even recieve them

Major_Toughness · July 16

Thanks, I didn't receive it.

code65536 · July 16

But aparently only if youre registred on the forum

Absolutely false.

Only my main account is on the forums, yet my alt accounts that participated got the mail too. And the alt accounts that didn't participate didn't get the mail.

colossalvoids · July 16

Thanks for posting, didn't received one even being opted in for years already, same as the last time iirc.

fizzybeef · July 16

code65536 wrote: »

But aparently only if youre registred on the forum

Absolutely false.

Only my main account is on the forums, yet my alt accounts that participated got the mail too. And the alt accounts that didn't participate didn't get the mail.

I didnt‘t get an email even thought im on forum.
Appears to be correct what they wrote.

L_Nici · July 16

Ah I see. I didn't get that Mail either. Even though I am here in forums and participated. To be forced to have marketing settings on is not a nice way, sure I want to participate in this feedback, but I don't want to be spammed with everything else.

Also is that survey only in English? Because if so you reduce the number of participants even further, especially in europe where english is not the most spoken first language.

amiiegee · July 16

L_Nici wrote: »

Also is that survey only in English? Because if so you reduce the number of participants even further, especially in europe where english is not the most spoken first language.

I dont know, since only one person in my guild of 40 people got this E-mail (even when we all participated) and the person is english.

Taggund · July 16

I played and did not get the survey. However, I probably am set to not receive marketing emails. As Cyro being the only thing keeping me playing ESO, then it is kind of disappointing that they did not have alternate means to provide feedback.

Arrow312 · July 16

I do have one question. Why did the survey ask if I could imagine playing such a campaign more often / permanently? And why was it asked what is important to me in Cyrodiil? For me, these are not questions that reveal what needs to be improved, but whether this campaign should be permanent. But it could also just be pessimism

colossalvoids · July 16

Arrow312 wrote: »

I do have one question. Why did the survey ask if I could imagine playing such a campaign more often / permanently? And why was it asked what is important to me in Cyrodiil? For me, these are not questions that reveal what needs to be improved, but whether this campaign should be permanent. But it could also just be pessimism

The solution isn't some back end tweaks to be able to run the same stuff that's on live, they need the information to which sacrifices are at least somewhat approved by their community. Cyro isn't gonna work as is, it's not only impossible for them it's not drawing people in, both old and new ones. Hence the tests.

Arrow312 · July 16

Unfortunately, this is completely the wrong approach. Enough information has already been provided in advance about what is wrong. For many long-time PvP players, this campaign is a slap in the face. Months have been invested to get to the level where you are and now you are supposed to play with a template so that everyone has the same chances. The chances have always been the same, they were just used differently.

You want more people in the mode, then you should introduce a practice battle and not a mini tutorial. Maybe you should also listen to the community when they criticise something like the problem with the BGs and RoA.

As I said before, the questions for me are not aimed at performance problems, but whether this mode is popular.

ApoAlaia · July 16

I only got the email on the account I participated in the campaign with.

Funny though that my 'participation' was porting into the campaign to check the vendors (because it was the Zenithar event), realise that they were disabled, utter some words that I won't repeat in polite company and porting out.

I guess I could give feedback about that

fizzybeef · July 16

The way how they are questioning stuff makes it look like they are planning to make this a permanent thing. And if thats not just a EXTRA campaign but the only one - then its a rip ESO for me.

I have not spent years and loads of money to farm my gear together just to have it being deleted from pvp.

AzuraFan · July 16

ApoAlaia wrote: »

Funny though that my 'participation' was porting into the campaign to check the vendors (because it was the Zenithar event), realise that they were disabled, utter some words that I won't repeat in polite company and porting out.

I got it even though the only reason I entered Cyrodiil during Vengeance was to quickly get out of IC lol. So I didn't do the survey. They should probably have sent it based on time spent or some other criteria.

amiiegee · July 16

code65536 wrote: »

But aparently only if youre registred on the forum

Absolutely false.

Only my main account is on the forums, yet my alt accounts that participated got the mail too. And the alt accounts that didn't participate didn't get the mail.

youre absolutely wrong, as you can read below.

Only got the email if you agreed to get emails by zos AKA the marketing setting here in the forum.
Aka limited the chance to get this email to the lowest option, because again only a really really tiny percentage of the player base is A using the forum and B having marketing enabled, because nobody likes adverts etc.

Desiato wrote: »

Random sampling is a normal process to avoid bias in data collection -- like they would see if they posted a link in the forums or reddit. They can read for themselves what people here think. They wanted a broader perspective to balance the direct feedback they receive.

Here is a good enough explanation:

Random sampling is a way to sample in which everyone in the population has a chance of being chosen for the sample, and whoever’s picked is chosen completely at random. This is great because there’s no bias – some people aren’t more likely to be picked than others. Plus, anyone from your population could conceivably be picked for your sample, so you can be more confident your results match what your population really thinks.

The simplest way to understand random sampling is to think of someone pulling slips of paper at random out of a hat. Every slip of paper in the hat has an equal chance of being plucked out. So if every slip of paper has a name on it, every name has an equal chance of getting picked. That means that it is “random” which names get picked.

But so much for that. Regardless, there was no treachery here.

I dont say its treachery, i just question to limit the optiont to take part so much down, instead of announcing it like ingame or something.

If they want feedback thats the best option - people can decide themseld if they go on the link then aswell, but have the option at least.

Its not exactly random sampling either, as he writes:
„The survey was sent out to all players who participated in the test who were also opted in to receive email communication from us.“
aka marketing opt in in a low (by the massed) used forum.

Thats my whole point.

Desiato · July 16

Please excuse me, I completely misunderstood. But nonetheless, it doesn't seem tied to forum accounts. The email communications setting is an account setting.

valenwood_vegan · July 16

Desiato wrote: »

Please excuse me, I completely misunderstood. But nonetheless, it doesn't seem tied to forum accounts. The email communications setting is an account setting.

[EDIT ahhh you just barely beat me to this lol].

But yeah, if there's an issue here it's that I assume many, if not most, players opt out of marketing emails. But that's not related to the forum.

L_Nici · July 16

Now that I have done the survey, the question regarding, what you enjoy in CURRENT (not in vengeance) Cyrodiil, seems to wrongly been represented in the last survey review. The question is not generally asked, what you WOULD enjoy, but what you CURRENTLY enjoy, many players klicked the lag free smooth performance, even though thats not a current thing, but a wish. If that question was the same in the last survey it should yield results the other way around, with performance being the lowest and Customizable option top.

Sarannah · July 16

Got the survey in my own e-mail, and stated Champions test 1 should be the future of ESO PvP as it is fair and accessible without immortal gods running around. And that Vengeance already went too far with adding abilities.

PS: It seems PvPers(immortals) fear the popularity of the Champions and Vengeance PvP tests.

L_Nici · July 16

Sarannah wrote: »

Got the survey in my own e-mail, and stated Champions test 1 should be the future of ESO PvP as it is fair and accessible without immortal gods running around. And that Vengeance already went too far with adding abilities.

PS: It seems PvPers(immortals) fear the popularity of the Champions and Vengeance PvP tests.

Alright, I want the same ruleset for PvE then, so I can get trifecta. Like that PvE is not accessible enough for me.

virtus753 · July 16

amiiegee wrote: »

code65536 wrote: »

But aparently only if youre registred on the forum

Absolutely false.

Only my main account is on the forums, yet my alt accounts that participated got the mail too. And the alt accounts that didn't participate didn't get the mail.

youre absolutely wrong, as you can read below.

Only got the email if you agreed to get emails by zos AKA the marketing setting here in the forum.
Aka limited the chance to get this email to the lowest option, because again only a really really tiny percentage of the player base is A using the forum and B having marketing enabled, because nobody likes adverts etc.

Desiato wrote: »

Random sampling is a normal process to avoid bias in data collection -- like they would see if they posted a link in the forums or reddit. They can read for themselves what people here think. They wanted a broader perspective to balance the direct feedback they receive.

Here is a good enough explanation:

Random sampling is a way to sample in which everyone in the population has a chance of being chosen for the sample, and whoever’s picked is chosen completely at random. This is great because there’s no bias – some people aren’t more likely to be picked than others. Plus, anyone from your population could conceivably be picked for your sample, so you can be more confident your results match what your population really thinks.

The simplest way to understand random sampling is to think of someone pulling slips of paper at random out of a hat. Every slip of paper in the hat has an equal chance of being plucked out. So if every slip of paper has a name on it, every name has an equal chance of getting picked. That means that it is “random” which names get picked.

But so much for that. Regardless, there was no treachery here.

I dont say its treachery, i just question to limit the optiont to take part so much down, instead of announcing it like ingame or something.

If they want feedback thats the best option - people can decide themseld if they go on the link then aswell, but have the option at least.

Its not exactly random sampling either, as he writes:
„The survey was sent out to all players who participated in the test who were also opted in to receive email communication from us.“
aka marketing opt in in a low (by the massed) used forum.

Thats my whole point.

If that description is correct, why did I get a survey only for the second test and not the first? I participated in both and have not touched any account settings for years. I opted in to communications ages ago. I even still have the email they sent trying to get me to participate in the first Vengeance test. (I was going to anyhow.) Just not the survey for that one.

Without me changing anything at all, and participating the same amount in the second test as in the first, I have a survey for the second test.

fizzybeef · July 16

L_Nici wrote: »

Sarannah wrote: »

Got the survey in my own e-mail, and stated Champions test 1 should be the future of ESO PvP as it is fair and accessible without immortal gods running around. And that Vengeance already went too far with adding abilities.

PS: It seems PvPers(immortals) fear the popularity of the Champions and Vengeance PvP tests.

Alright, I want the same ruleset for PvE then, so I can get trifecta. Like that PvE is not accessible enough for me.

HOW DARE YOU

amiiegee · July 16

Desiato wrote: »

Please excuse me, I completely misunderstood. But nonetheless, it doesn't seem tied to forum accounts. The email communications setting is an account setting.

No worries.

Actually im really sure on Console we dont even have this marketing preference setting, youre showing in your picture 💀
So it would come back to, i need to be on forum with marketing opt in.

But if im wrong, someone may correct me please

licenturion · July 16

I got one in my mailbox.

It was massive fun, so I was happy to provide feedback so that we get a permanent playlist like this in the future.

Aren’t these links with a unique ID so if more people fill them in with the same ID, they are ignored.

Desiato · July 16

amiiegee wrote: »

Desiato wrote: »

Please excuse me, I completely misunderstood. But nonetheless, it doesn't seem tied to forum accounts. The email communications setting is an account setting.

No worries.

Actually im really sure on Console we dont even have this marketing preference setting, youre showing in your picture 💀
So it would come back to, i need to be on forum with marketing opt in.

But if im wrong, someone may correct me please

I looked through my forum settings and I don't see any marketing options at all. Do you have them?

It seems marketing preferences can also be set in-game, so maybe that's how console players can do it?

https://help.elderscrollsonline.com/#en/answer/23361

code65536 · July 16

amiiegee wrote: »

youre absolutely wrong, as you can read below.

As others have pointed out, marketing e-mails are completely unrelated to the forum. It's in your ESO account settings, which are separate from and unrelated to the forum.

You absolutely do not need a forum account because I have gotten mails on alt accounts that aren't on the forum.

(Also, the forums aren't even hosted by ZOS. They're hosted by a third party and they don't even share the same account system as actual game accounts. This is why changing our ESO account name doesn't change your forum account name. This is why the forums are still up even if the entire data center hosting ESO's account system goes into a fire suppression emergency shutdown like what happened several months ago. These are separate systems.)

LadyGP · July 16

amiiegee wrote: »

So aparently these questions for Feedback were going out per mail to these who participated Vengeance.
But aparently only if youre registred on the forum and then aswell only if you got the marketing settings ✔️ active.. So only 1% oft he 1 % oft he playerbase using the forum, recieved the option to give feedback to Vengeance.

And then we see Zos claiming how sucessful the tests were and how positive the reviews…

If you really want Feedback, why not announce the Link to these questions on the ingame startpage or in a ingame notification?

Anyway here ist he link for these who are interested in giving their feedback to Vengeance :

https://t2.email.bethesda.net/r/?id=h30099b24,110d8bbf,1114d8dd&e=dmFyPTEmdXRtX2NhbXBhaWduPUVTT19SXzIwMjVfMDdfRVNPVmVuZ2VhbmNlVGVzdFN1cnZleSZ1dG1fbWVkaXVtPWVtYWlsJnV0bV9zb3VyY2U9QmV0aGVzZGFFbWFpbE1hcmtldGluZyZwMT04MmViYTMyZjJlMDEyOTY0YjZmYWUyODhjNzAwYzUwMTA4ODBiY2U0YmZjMzlmMzZiNTI5YjA1YjQ0YzE2YmYx&s=j27psr-30clXdKTq2bD9MKIgGRO_B9UG7pOPZLb-rtI

And for those who are not in the forum registrated but reading this ; you dont need to be on the forum registrated to use the link for giving your feedback about vengeance.
Just had to be registered + marketing permissions on to even recieve them

I played non stop last veng and this one - never received either. I'm curious just how many people don't get get the survey sent to them. Thank you for doing this.

LadyGP · July 16

... are these not the same?

Forgive me.. I've had about 5 hours of sleep the last few nights because of IRL stuff.

When you ask someone their "top 3" there should be NOTHING that is as similar as this. You're going to dilute the truth of those two options and (intentionaly or not) drop them lower in the poll because of questions like mine... whats the difference. @ZOS_Kevin

Only difference I see is enless builds (PVE/PvP? is what what we are tyring to figure out..?) and then builds in PVP.

You can have customizable build options with their current vengance skills... just the majority of people hate those build options.

Maybe I just answered my own question and thats the difference...

- Would you prefer everyone have a template style build
- Endless build options

I think this is what they meant. IDK... very poor phrasing IMO and this is a VERY IMPORTANT part of vengance. I hate the fact the top complaint (build choices vs template) was phrased this poorly. /TiredOlGrumpGrump

Is there a like... preview option... I can opt into where surveys can be tested with the "average joe" to see if they make sense. Arg

tsaescishoeshiner · July 16

Player feedback only goes so far for Vengeance because it's not a new mode replacing Cyrodiil, it's a performance test. So I don't think there's some conspiracy to hide the feedback link.

Only players who played Vengeance this time should give feedback on it.

Ingenon · July 16

I played in the Vengeance Campaign on PS/NA most days for an hour or so. I received the survey email, and I am happy that ZOS sent me one!

Separately, about the Account, and the Marketing Preferences. I have an account for ESO, because I use it to follow up on bug reports that I submit. Anyone that plays the game should be able to get an account here

Having an Account is separate from the Forum. My ESO Account login has a different username and password than my ESO Forum login.

When you login to your Account, you will see a choice for Marketing Preferences. I have the choice checked for "Sign me up for the latest Bethesda game news, updates, access to exclusive betas, and more!" I do not have the choice checked for "I want to be included in custom campaign groups for more relevant ads and targeted content". In the past 30 days, I have received 7 emails from The Elder Scrolls Online. One for the Vengeance Campaign survey, two about Free Scribing, one about Vengeance Returns, one about June News and Updates, one about Zeal of Zenithar, and one about Crown Crates.

I am not sure that ZOS can send survey emails to people who have not given permission as described above. Different countries have different laws, and ESO is played worldwide.

MorallyBipolar · July 17

amiiegee wrote: »

So aparently these questions for Feedback were going out per mail to these who participated Vengeance.
But aparently only if youre registred on the forum and then aswell only if you got the marketing settings ✔️ active.. So only 1% oft he 1 % oft he playerbase using the forum, recieved the option to give feedback to Vengeance.

And then we see Zos claiming how sucessful the tests were and how positive the reviews…

If you really want Feedback, why not announce the Link to these questions on the ingame startpage or in a ingame notification?

Anyway here ist he link for these who are interested in giving their feedback to Vengeance :

https://t2.email.bethesda.net/r/?id=h30099b24,110d8bbf,1114d8dd&e=dmFyPTEmdXRtX2NhbXBhaWduPUVTT19SXzIwMjVfMDdfRVNPVmVuZ2VhbmNlVGVzdFN1cnZleSZ1dG1fbWVkaXVtPWVtYWlsJnV0bV9zb3VyY2U9QmV0aGVzZGFFbWFpbE1hcmtldGluZyZwMT04MmViYTMyZjJlMDEyOTY0YjZmYWUyODhjNzAwYzUwMTA4ODBiY2U0YmZjMzlmMzZiNTI5YjA1YjQ0YzE2YmYx&s=j27psr-30clXdKTq2bD9MKIgGRO_B9UG7pOPZLb-rtI

And for those who are not in the forum registrated but reading this ; you dont need to be on the forum registrated to use the link for giving your feedback about vengeance.
Just had to be registered + marketing permissions on to even recieve them

Nicely done. Most people did not get the first "survey" even when being opted in to merchandising. Oddly enough, I did not get the first survey, but I did get the second one.

I'm wondering though, why didn't ZOS post the link to the survey on these forums to begin with?