Kyip wrote: »

ZOS_JessicaFolsom wrote: »

Hey all, we wanted to let you know that we've seen the feedback you've shared here and in other threads about the Banner Bearer audio, and we are exploring options. Thank you!

Hi. Sorry to ping you, but this blew me away, reading that you will explore options for this.

Because here, in the Nightblade's Grim Focus Permaglow thread...
https://forums.elderscrollsonline.com/en/discussion/641376/grim-focus-permaglow

The official response to that unplayable ability was that it was working as intended.

I'm glad the banner will be adjusted for everyone... but personally I solved the banner noise issue by turning Effects down to zero in the audio settings. There is a workaround for the banners, whereas there is no workaround for the Grim Focus issue.

I'm sorry if this seems confrontational or hostile, that is not my intent. I just know a lot of us would appreciate the same attention for an issue we have been unhappy with for over a year now. Please, please, please give us the same help.

All of this.

Grim Focus remains unchanged for well over a year while the Banner immediately gets addressed. And don't tell us it's working as intended - the corresponding thread has dozens of pages repeatedly outlining how it's not.

What gives?

Please God fix this terrible sound it is so LOUD. Took it off my bar after the first dungeon. Will not use it again until something is fixed.

Stay safe 🙂

ZOS_JessicaFolsom wrote: »

Hey all, we wanted to let you know that we've seen the feedback you've shared here and in other threads about the Banner Bearer audio, and we are exploring options. Thank you!

A better idea would be to not have the sound...maybe when activate the ability only, but not have it happen after that. Personally I could do without the banner sound completely. It's not needed.

When we quote a post from a community manager like ZOS_Jessica, does it alert them? Or do we need to ping them somehow?

Its not just the audio...its also when so many people have it that you cant see anything as it covers the screen and important mechanics.

This problem happens with a lot of other effects as well but this one is definitely making it worst as it overlays the top of other textures.

Kyip wrote: »

ZOS_JessicaFolsom wrote: »

Hey all, we wanted to let you know that we've seen the feedback you've shared here and in other threads about the Banner Bearer audio, and we are exploring options. Thank you!

Hi. Sorry to ping you, but this blew me away, reading that you will explore options for this.

Because here, in the Nightblade's Grim Focus Permaglow thread...
https://forums.elderscrollsonline.com/en/discussion/641376/grim-focus-permaglow

The official response to that unplayable ability was that it was working as intended.

I'm glad the banner will be adjusted for everyone... but personally I solved the banner noise issue by turning Effects down to zero in the audio settings. There is a workaround for the banners, whereas there is no workaround for the Grim Focus issue.

I'm sorry if this seems confrontational or hostile, that is not my intent. I just know a lot of us would appreciate the same attention for an issue we have been unhappy with for over a year now. Please, please, please give us the same help.

@ZOS_JessicaFolsom
Sorry to ping you, I'm not sure if quoting you gave a ping or not. Please see my post and the subsequent many, many comments. Plus the 44 entire tabs of discontent on the forum post for this topic. Can we please, please get some help restoring Grim Focus to the way it was visually for the first 10+ years of the game, before the change with Necrom broke it, making it permaglow. The volume of comments show how big an issue this is for the community. If changes will be made to the banners, which can currently be resolved by disabling Effects under Audio, can we please get help for an issue we are unable to fix, the Grim Focus permaglow?

ZOS_JessicaFolsom wrote: »

Kyip wrote: »

Sorry to ping you, I'm not sure if quoting you gave a ping or not. Please see my post and the subsequent many, many comments. Plus the 44 entire tabs of discontent on the forum post for this topic. Can we please, please get some help restoring Grim Focus to the way it was visually for the first 10+ years of the game, before the change with Necrom broke it, making it permaglow. The volume of comments show how big an issue this is for the community. If changes will be made to the banners, which can currently be resolved by disabling Effects under Audio, can we please get help for an issue we are unable to fix, the Grim Focus permaglow?

Hey @Kyip! Just wanted let you know we see this question, and we're very aware of the thread. When the feedback about the Grim Focus change first surfaced, we did raise it with the dev team. In the thread, Kevin did pass along the info that we got from the dev team, that this change was intended and not a bug. That said, we've raised it again to see what's possible. Reading back through our responses in the original thread, there may also be an opportunity to elaborate on why we made the change - we're checking with dev on that. (As an aside, many of us are about to be out for Thanksgiving holiday break, so any additional info we can share will likely be the week of Dec. 2.)

im not sure its just WHY make the change- its why NOT change it back, when everyone seems to hate it so. Also, you know, jabs....

and um twilight aka flappy .....just sayin'

ZOS_JessicaFolsom wrote: »

Kyip wrote: »

Sorry to ping you, I'm not sure if quoting you gave a ping or not. Please see my post and the subsequent many, many comments. Plus the 44 entire tabs of discontent on the forum post for this topic. Can we please, please get some help restoring Grim Focus to the way it was visually for the first 10+ years of the game, before the change with Necrom broke it, making it permaglow. The volume of comments show how big an issue this is for the community. If changes will be made to the banners, which can currently be resolved by disabling Effects under Audio, can we please get help for an issue we are unable to fix, the Grim Focus permaglow?

Hey @Kyip! Just wanted let you know we see this question, and we're very aware of the thread. When the feedback about the Grim Focus change first surfaced, we did raise it with the dev team. In the thread, Kevin did pass along the info that we got from the dev team, that this change was intended and not a bug. That said, we've raised it again to see what's possible. Reading back through our responses in the original thread, there may also be an opportunity to elaborate on why we made the change - we're checking with dev on that. (As an aside, many of us are about to be out for Thanksgiving holiday break, so any additional info we can share will likely be the week of Dec. 2.)

Jess,

This is the kind of thing we're talking about when we say "ZOS isn't listening to feedback".
To a large degree, "why" the change was made doesn't matter, we know it was intended, we don't care. The fact is the playerbase doesn't like it and that means that the dev team needs to at least think about reconsidering their reasoning, not just explaining it. That reconsideration never seems to happen. It's always "our way or the highway".
We've given reasonable suggestions for middle ground - like not showing the glow when the ability has no stacks - and it has been flatly ignored. It's that sort of thing that is fomenting the current high level of hostility that the dev team is experiencing.
The banner bearer audio is the same situation - we know the audio cues are intended, we do not like them in their current state, we don't need an explanation for why the audio cue is like it is, we need it changed.
You can say "you're listening to feedback" and "you're bringing these comments to the dev team" all you want, and I'm sure you are. But the fact of the matter is that once the dev team gets those comments/feedback, we firmly believe, and the state of the game shows, that those comments get universally filed in the dumpster behind the studio. There is zero responsivity to the feedback from them in the game itself and that lack of responsivity has pushed the community - and the game itself - to a breaking point..

[/quote]

These kinds of responses make it seem like the forums are way to voice feedback on the game, and get things fixed.[/quote]

Its the reason I joined the forum.