Cannot speak to Aurelia Jourvel on Stros M'Kai for The Lost Symbol quest for Isobel Veloise

jristaub17_ESO · April 20

I started working through the quest for Isobel. On the second phase of the quest line, "The Lost Symbol" I traveled to Stros M'Kai. I walked towards Aurelia, who talked to another NPC for a moment. Then the quest marker hovered over her, so I tried to talk to her. For some reason, the game simply will not let me converse with Aurelia. I've tried logging out and closing the game, and then logging back in, to no avail.

Is this quest bugged now? I'd really like to be able to complete my companion's quest lines.

ZOS_Bill · April 23

@jristaub17_ESO

Linked below are some additional steps you can take to help with this quest issue.

Why can I not see any quest markers to direct me where to go for this quest?

jristaub17_ESO · May 20

FWIW, none of these resolved the issue. I think the quest is legitimately bugged somehow.

ZOS_Bill · May 21

@jristaub17_ESO

Thank you for the update. You are welcome to report this issue with a ticket to customer support.